Hotels near Wasserturm von 1898, Hamburg

It's all well and good except that there's a lack of humidity in the room and the air conditioning/ventilation somehow doesn't work. Unfortunately I couldn't fall asleep properly due to the dry air and this led to a cold. Otherwise clean room, the staff are friendly and helpful.

All in all the hotel is quite good, unfortunately some shortcomings put it to average for us. Upon check in, was asked at the reception whether we were Covid vaccinated 2 or 3 times. The certificate itself was barely looked at and no QR code scan was done. During our 3 nights stay, this was correctly done when entering Restaurant for breakfast, so why not at first contact point Reception? Upon entering our room (336), immediately noticed that it was rather cold inside. Normal if a window is open and aircon set at lowest level… Noticed as well that some empty shopping paper bags and some used brochures had most probably been forgotten during cleaning. In fact the bags were rather big and could not be overseen… Worse however were 2 used plastic cups in the bathroom, once again impossible to oversee them! The room itself was quite ok if you do not consider some stains on carpet and chair, however the very small wardrobe is kind of bad joke. ONE small storage compartment for a double room and no other storage possibilities in the room is far from standard! Breakfast on Sunday morning was rather chaotic with a completely full restaurant. Why not attribute time slots in order to avoid such a situation? This is done in some hotels and is rather helpful. On the day of our departure, somebody knocked at our room door at 08.45 am. Quite astonished that it was the cleaning lady who asked at what time we would leave... Had never experienced such acting in any other hotel also considering the check-out time of 11.00 am

The beautiful, large lobby, which reflects the long history of the hotel is hugely impressive whilst the rooms are stylishly modern. My room had plenty of room for storage (often lacking in many hotels), a very comfortable double bed and an immaculate, well designed large bathroom. Breakfast offerings were exceptional and it was good (and rare) to be able to have items cooked to order. The lobby cafe/bar was pleasant but service was disappointingly slow. Although these are difficult times due to the pandemic, it was a great shame that the restaurant and bar were both closed. Given that most other hospitality premises had reopened in Hamburg, I found it odd that the hotel had not been able to open them and had not publicised that fact more openly on their website.

Nefasto, la primera mañana al despertar veo sangre en la sabanas sin saber de donde procedía, aviso a limpieza y hacen la habitación, pero no me dicen nada, ese día ya tengo picaduras y ronchas en las piernas , espalda y cuello, cual es mi sorpresa cuando en la noche un pequeño animal caminando por la almohada, lo aplasto y esta lleno de sangre... chinches en la cama!!!! aviso en recepción no tienen hojas de reclamación ... ese día ya dejo el hotel. cuando envío reclamación al email su respuesta es ”Pedimos disculpas por las molestias. Tenga en cuenta que las chinches no son un problema de salud y, lamentablemente, pueden aparecer en los mejores hoteles independientemente del precio y la clasificación de estrellas... bla bla bla... y tan a gusto se han quedado.

The location is convenient, very close to Hamburg train station and subway station, suitable for transit. The surrounding business is developed, and it is convenient for eating and shopping. The hotel has a sense of history, the rooms are large, and all the necessary facilities are available. The price should be considered a good value. Service and breakfast were pretty good.

Great location. Easy to get around and get back to the place at night. If you're a light sleeper I wouldn't recommend the shared rooms, people coming back late at night, the doors close quite loudly. My only complaint is that I received a keycard to the wrong room and walked right into a private suite.. Nobody was there thankfully and I just walked right out, but if I were staying in a private room I would hate to think that strangers could just walk into my room where all my belongings are lying around. Otherwise clean and quite a cool environment.

Location is relatively central and within walking distance to Jungfernsteig shopping district, 5 min drive from Alster Lake. The hotel is relatively new and clean, well maintained. There is a Nespresso machine in the room however there was no hot water kettle. When queried, the staff said to just use the Nespresso machine for hot water or drink water from the tap! Only sparkling water bottle was provided, if you want to buy a bottle of still water, it will cost EU7.00 (no thank you)!

Stayed there three nights earlier this week. Nice central location, clean and spacious room, good food, friendly reception people, but..... In short, when reserving online, I wrote just one thing in the 'special requests' section, and that was ”As quiet a room as possible please.” I suppose the best and most truthful possible answer to this would have been, ”Sorry, that just won't be possible at the moment because there is loud construction noise all day long, starting at 7 a.m.. We have reserved a room for you at the nearby Marriott instead.” That is of course not what happened. This situation may of course not be entirely the case for every single room. A receptionist told us there were three separate construction projects happening and each affected a different part of the hotel. (None are in the hotel itself.) We had room 524, which is next to a fire escape stairway. I suspect the construction in question was below the bottom of the stairway as the noise seemed to come mainly from there. On Monday morning the jackhammers started at 8 a.m., On Tuesday they started at 7:30 and on Wednesday at 7 a.m. Yesterday (Wednesday), we came back in the middle of the day, hoping for a short nap as the workers took their lunch break, which they did at 12:15. No luck. The hotel ran a pre-announced test of the fire alarm on our floor at 12:35. It rang 8 times. The construction work restarted just after 1 p.m. I measured it at a constant 50 dB using an app on my phone. I feel quite strongly that the rooms in the areas most affected by the construction noise should not be on sale at all. If not, there should be a warning on the website that it will be noisy, advising prospective guests that they should really choose somewhere else for the time being. Yes, I realize that would be a tough decision, but you are putting your reputation on the line at the moment, and the current message seems to be that you don't care.

Great value for money close to the Zoo.. even though it was perhaps not a topnotch hotel, we thought we got good value for money with spacious and clean rooms and easy access to parking (which is not a given in Hamburg)… breakfast was ok as well :-)

OK - it's still the furniture I knew from the time when it was the Forum Hotel. And that's very long ago. But in autumn the renovation is supposed to go. The reception was very friendly. It's been really fun. I have a beautiful room with beautiful views of the city. Unfortunately, very much is built so that you may not be able to look at the elbe at all next time. Unfortunately. This time there was even a process that was close. Until the water pressure (15th floor) the shower was all right. But this is natural and there was no standard. I was surprised at breakfast. Besides the friendly staff, which quickly cleaned, the offer was very versatile. I asked: the fricadels tasted as they did (burned apple pieces) and not for convenience. But you didn't want to make yourself with foreign pearls and thought it was convenience. But it was all very good. I will put the hotel more in my focus once I'm back in Hamburg.