Search Best Hotels in Hamilton

A good experience, the environment is elegant, especially the service is in place, everyone in the hotel is warm and good, the meal is also very good, that is, after check-out, there is a room service fee of 53 dollars per night.

My husband and I spent 5 nights at Coco Reef & Resort at the end of August. Before arriving, I had read some mixed reviews. Now I understand why some guests were disappointed. For us, the overall experience was a good one. I’d go back, but I would hesitate to recommend it highly. The beach is beautiful. Coco Reef benefits from the much larger hotel next door (the old Elbow Beach Hotel) being closed. You have a large stretch of beach to relax, swim, and walk along. The staff was wonderful—hard-working, kind, and helpful. Our room was one of the nicely redecorated ones with a beautiful view. The bed was very comfortable. The AC was very loud but worked in my favor, as it drowned out my husband’s snoring. Some negative aspects we experienced include a huge leak from the overhead AC upon entering. The front desk sent someone to repair it right away and eventually comped us dinner for the inconvenience. However, messages were not relayed to the main manager, and the dinner was reflected on our bill at checkout. This was cleared up within a few minutes but was an example of communication errors. Since the beach is the best aspect of the hotel, they could improve the guest experience there. Every single day, they ran out of towels, and it was inconvenient to have to go all the way to the lobby to fetch them. They lock the towels in a back office, and you have to wait until the front desk is available to help you. An easy fix would be to order more towels and place them in guest rooms or near the entryway to the beach or pool. As a beachfront hotel, this is a basic standard you must meet, or you will frustrate guests. Additionally, there was no staff presence on the beach—no one offering water, cleaning up bird droppings on lounge chairs, or replacing knocked-over umbrellas. The hotel is not for someone looking for nightlife. We were told by the bartender that the bar closes at 10 p.m. On our last night, we wanted a nightcap after returning from dinner. It was 9:45 p.m., and the same bartender told us it was shut down, which was annoying as we really wanted to sit on the terrace and enjoy one last drink on our vacation. The hotel could also upgrade its dining/food services. The atmosphere lacks liveliness. Guests would benefit from an area that sells sodas and snacks for the beach. I’d suggest packing lots of snacks or going to the supermarket, which is about ten minutes away. They provide two small water bottles for free on first day only. There is a mini fridge which was useful. A minor note: our bathroom provided shampoo but no conditioner, and the plastic containers were unlabeled and cumbersome. Coco Reef has many positive features and I hope they improve some issues to make it an outstanding spot to stay in Bermuda.

Lovely hotel that shares space with Tucker’s Point Beach & Golf Club. Very close to airport. The water is crystal clear and the sand is soft underfoot and it really is pink! Hotel is a short ride to historic town of St George’s. Walk around the town and explore The Unfinished Church, Town Hall, St Peter’s Church and don’t miss the adjoining cemetery which contains a UNESCO burial site. The Crystal and Fantasy Cave tours are not to be missed, and short distance from hotel. After cave visit (amazing!), walk to Bailey’s ice cream shoppe. Across the street is the Swizzle Inn, famous for rum swizzles. The town of Hamilton is in the other side of the island and therefore a longer taxi ride, perhaps 25 mins? We had a gorgeous harbor view from the balcony of our large, well appointed room. We dined at Beach Club (gorgeous for lunch or early dinner) and Island Brasserie. Both good food options. Hotel staff was very accommodating and courteous. From arrival to departure, we were greeted with smiles and felt genuinely welcome. A note about taxi drivers…most are very knowledgeable about the island so feel free to start a conversation. They are happy to share! A wonderful island escape!