Thon Hotel Hammerfest

I recently stayed at Thon Hotel and had a wonderful experience. From the moment I arrived, the staff were incredibly welcoming and helpful, ensuring a smooth check-in process. The hotel itself is modern, clean, and well-maintained, with a stylish decor that creates a relaxing atmosphere.

A nice very centrally located hotel. It is right on the main square so all the facilities of the town are close by and buses stop just opposite the entrance. I had a room overlooking the square so did not have any traffic noise. The bed was very comfortable. There was also a fridge, and a kettle with tea and coffee in the room as well as tea and coffee available for free in reception. A little warm inside at times (I don't think there is air conditioning, but a fan had been provided) but opening the window for an hour or two before bed cooled the room down enough to be comfortable so was not a problem. The breakfast is also very good. The negative points are that the breakfast room is far too small. The hotel has over 100 rooms, yet the breakfast room has only about 20 tables, so I had to give up and come back later as there was nowhere to sit as all the tables were taken. Maybe you could take food to the bar area on the ground floor to eat instead (the breakfast room is on the floor above) though I didn't ask about doing that. There is also a very limited choice of places to eat in Hammerfest in the evening so I do think the hotel would benefit from a restaurant in the evening, I was surprised it didn't have one.

Reception needs training on customer service. On my first day, there were 2 girls at the reception but no one greeted me. I took the initiative to say hello... same goes for the rest of my stay. They don't say hello or god morgen... they have no eye contact with customers coming through the reception. I checked in thursday, so on saturday i left the door sign to clean my room. When i came back, the bed was not made, the facial tissue in the bathroom was not replaced ( it was empty), and floor was not cleaned. The positive things about this hotel are: central location, good breakfast and 2 coffee machines at the lobby.

The hotel is well located in downtown Hammerfest. All in walking distance except the Hurtigruten-Terminal and the Meridian Statue which are located on the opposite side of the lagune. The staff is super friendly no matter whether at the front desk or in the breakfast room. Our rooms was very clean, big, and did provide everything to enjoy every minute of our stay.

The hotel is located in the heart of Hammerfest, by the harbour. Welcoming staff and clean room. Noise from the road outside the window, not really blackout blinding curtains, a thing you want when midnight sun during summer. Choose a room facing the harbour.

I chose the hotel based on Tripadvice ranking. How wrong they were. The location is good even if there is nothing to see in Hammerfest. Also the view was good. The room was small, the restaurant was closed, there is no parking at the hotel or close by and the TV was broken. If only the staff would have been friendly. Finally no fresh fish in Hammerfest. Only burgers and pizzas.

Checked in late for a quick sleep before a business trip. Absolute disastrous air conditioning. Humid and sweltering hot.. Checked out after 2 hours only and swapped to the hotel up street. Still had to pay full price though........