Hotels in West Lake, Lingyin Temple Scenic Area, Hangzhou

The location of the hotel is superb. The main door is at Nan Song Yu Jie. Walking distance to Qing He Fang and Wu Shan Guang Chang, which is the most happening square in the city. There's a 24-hour convenient mart just outside of the hotel. The rooms were nice and cosy, just enough space for 2 ppl to open our luggage on the floor. However, the wifi was not that strong in the room, we needed to use our own Internet roaming. Besides, their pipping might not be so good, as the bathroom of one of our rooms was quite smelly. We requested to change the room, and they agreed immediately as well. The service of their staff are splendid, they are very helpful and friendly. They patiently answered all my questions about Alipay, DiDi, travel plans, etc. Specifically Mr. Wang (Mr. 王有为), he helped us arrange our one-day trip to Yi Wu and our transport to Su Zhou. He also recommended us some restaurants that the locals themselves would go. Overall, we enjoyed our stay at Hotel Hao. It is very convenient. Aside from the wifi and bathroom issue, everything is excellent!The location of the hotel is superb. The main door is at Nan Song Yu Jie. Walking distance to Qing He Fang and Wu Shan Guang Chang, which is the most happening square in the city. There's a 24-hour convenient mart just outside of the hotel. The rooms were nice and cosy, just enough space for 2 ppl to open our luggage on the floor. However, the wifi was not that strong in the room, we needed to use our own Internet roaming. Besides, their pipping might not be so good, as the bathroom of one of our rooms was quite smelly. We requested to change the room, and they agreed immediately as well. The service of their staff are splendid, they are very helpful and friendly. They patiently answered all my questions about Alipay, DiDi, travel plans, etc. Specifically Mr. Wang, he helped us arrange our one-day trip to Yi Wu and our transport to Su Zhou. He also recommended us some restaurants that the locals themselves would go. Overall, we enjoyed our stay at Hotel Hao. It is very convenient. Aside from the wifi and bathroom issue, everything is excellent!

Hotel is very well located to the West Lake. Approx 15 mins walk. It is close to the night market and also a number of food halls. There is a coffee shop right downstairs on the right hand side of the hotel which makes great coffee. There is also 7/11 shop. Metro is also downstairs less than a min walk away. First impression checking in wasn’t great - English on checking in was difficult. Probably due to slight language barrier felt not as warmly welcomed as other hotels. I expect hotels that receive foreigners should have basic level check in. They also were very particular on how who should go into each of the three rooms but I said it we will sort this out between us. After that it was fine we went to our rooms. Rooms are quite outdated and could do with a bit of an upgrade especially with handles coming loose. Rooms come with bath robes, tooth brush, toothpaste, combs, Ted Baker toiletries (shampoo, conditioner and shower gel) and slippers. They also provide water bottles daily and there are ones you can take free as you head out towards the lift which is a nice touch. The hotel housekeeping staff were the best despite language barrier they were very polite, courteous and professional. Very helpful as well. There was a housekeeping lady who came to help us with wifi as we did not have a China mobile number and she also knew we had three rooms booked. She helped with two of the rooms and asked if the other room needed help but they didn’t. There isn’t much of a place where guest can relax as they come back to the hotel. There is a small space on the left hand side as you enter the hotel which has a football table, toy dispenser machines, limited seating area. For anyone who wants good location to West Lake I would say this is it. However I think there are better hotels out there. Closeness to food and restaurants is a bonus. Rooms are clean but could do with an upgrade. It’s weird to have a window in the shower room that is directly onto the room as doesn’t give much privacy if all lights on. Overall 8/10

We experienced a premium hospitality stay here during our trip in Hangzhou. The staff are very accommodating and welcoming as they promptly provide our requests. The room is spacious and tidy . Kudos to the bed, it’s very comfortable to sleep on. We also love the fusion of the Western and Chinese breakfast style The location is also accessible to go around West Lake . Highly commendable for Hangzhou travelers. We will surely come back!

WE EXTENDED OUR STAY, needless to say more… This hotel is on TOP of our staying list throughout the whole two weeks holiday in China. So so spacious for four of us. The room has two separate areas, each has it own bathrooms. Nice view over seeing the lake. It is right next to 西湖 and all the shopping malls…. Even close to 河坊街 and etc… Breakfast can only considered acceptable though. Just the location and the room, i would return for it. highly recommended

We had an incredible stay at this hotel, which boasts a prime location with stunning views of West Lake. The grounds are beautiful, expansive, and meticulously maintained, offering a peaceful atmosphere that made our stay even more enjoyable. The food was excellent, and the staff’s hospitality made us feel truly welcomed. One of the highlights was the travel photography service offered by the hotel. The photographers captured beautiful moments that became some of our favorite memories of the trip. Overall, we highly recommend this hotel for anyone looking to relax in style while enjoying top-notch service and unforgettable views.

The hotel is in an amazing location, just next to the West Lake. The breakfast was good enough for foreign guests as well. They were so kind that they gave a birthday cake for my wife because coincidentally my wife's birthday was in the same day we arrived to the Hotel.

Let’s start off with some pros: 1. Hotel was situated in a good and convenient location. Wasn’t too far of a walk to bus stations to get you to the West Lake.  2. Staff were overall nice and helpful  3. Hotel was quite advanced. Had Do Not Distrub lights instead of signs. Had robots to deliver amenities to you if needed. You need to tap your card on the elevator to take you up to your floor. Now for the cons (please read!) 1. The walls are paper thin, sound proofing is practically non-existent. One night, a couple was talking very loud and having sex, and we heard everything. Then every morning the cleaning ladies would start their work at 7:30 and you will be woken up. And I don’t even think they are aware that they were disrupting others. So if you do decide to stay, then I recommend you being ear plugs, or hopefully you will have quieter neighbors. 2. Every day I would press the “do not disturb” button and even ask the cleaning ladies for towels and water bottles, but they still came into the room. Didn’t clean anything or make up the room, but did change the garbage. So if you stay at this hotel, please still lock up your belongings because they will be coming into your room whether you like it or not

A new smart hotel with senior lighting and some remote functions. Room is clean and big, with slippers and toiletries provided. There’s not too much things around the hotel although there is a big shopping mall within a walking distance and a MacDonalds nearby. Calling a taxi could be a bit challenging due to unclear drop off/ pick up point. Overall, very worthy for the price of the room.

Absolutely the best experience in the entire China! A SFH environment in the most scenic and expensive area of China, and my entire family loves it! My daughter even cried when we needed to check out, LOL…

A very picturesque view out of our room. Hotel staff have been exceptionally attentive. From the second they notice you were heading towards the front entrance, one guy held the door opened while another helped to take our luggages in. The 360 rotating restaurant was definitely the highlight of our stay! The breakfast buffet was interesting and full of options. We loved every part of our stay at the Friendship Hotel Hangzhou. Everything came with a little personal touch. Location is perfect. Highly recommended! Hangzhou was one of the most scenic places we’d visited in China. The West Lake presented a different kind of beautiful at night. You must try the boat ride across the lake! You will not be disappointed!