Hotels near Lakeside Village Building Group, Hangzhou

The hotel is located on the bank of West Lake. The West Lake is just outside the door. It is very convenient for me who is on a business trip. It feels great whether in the morning or at night. The hotel has a warm service attitude, beautiful environment, complete facilities, and clean and tidy hygiene. I stayed for one night due to work. Next time, I will definitely bring my family to visit your hotel again.

I’ve stayed here before and liked it because of the local and it has a bathtub. It was nice being upgraded to a room with a view of Westlake. I was surprised at how hard the bed was but if you like hard mattresses, this will be perfect for you. I did notice the cleaning staff wasn’t thorough in cleaning the shower. There was hair stuck on the wall. On another good note, the service was really good.

I booked the Sunshine Tatami Room for 2 nights with my partner, and it was a pleasant stay throughout the days. We were being offered complimentary breakfast Chinese-western fusion style at the 11th floor for 2 nights, free coffee vouchers at Peets’ Coffee at the lobby and the hotel offered free laundry service on the 10th floor. The tatami room was big enough for us to lay our 28” luggages flat on the floor, and have a L shape sofa with a super big screen TV. Overall it was a very pleasant stay.

A very picturesque view out of our room. Hotel staff have been exceptionally attentive. From the second they notice you were heading towards the front entrance, one guy held the door opened while another helped to take our luggages in. The 360 rotating restaurant was definitely the highlight of our stay! The breakfast buffet was interesting and full of options. We loved every part of our stay at the Friendship Hotel Hangzhou. Everything came with a little personal touch. Location is perfect. Highly recommended! Hangzhou was one of the most scenic places we’d visited in China. The West Lake presented a different kind of beautiful at night. You must try the boat ride across the lake! You will not be disappointed!

Hotel is very well located to the West Lake. Approx 15 mins walk. It is close to the night market and also a number of food halls. There is a coffee shop right downstairs on the right hand side of the hotel which makes great coffee. There is also 7/11 shop. Metro is also downstairs less than a min walk away. First impression checking in wasn’t great - English on checking in was difficult. Probably due to slight language barrier felt not as warmly welcomed as other hotels. I expect hotels that receive foreigners should have basic level check in. They also were very particular on how who should go into each of the three rooms but I said it we will sort this out between us. After that it was fine we went to our rooms. Rooms are quite outdated and could do with a bit of an upgrade especially with handles coming loose. Rooms come with bath robes, tooth brush, toothpaste, combs, Ted Baker toiletries (shampoo, conditioner and shower gel) and slippers. They also provide water bottles daily and there are ones you can take free as you head out towards the lift which is a nice touch. The hotel housekeeping staff were the best despite language barrier they were very polite, courteous and professional. Very helpful as well. There was a housekeeping lady who came to help us with wifi as we did not have a China mobile number and she also knew we had three rooms booked. She helped with two of the rooms and asked if the other room needed help but they didn’t. There isn’t much of a place where guest can relax as they come back to the hotel. There is a small space on the left hand side as you enter the hotel which has a football table, toy dispenser machines, limited seating area. For anyone who wants good location to West Lake I would say this is it. However I think there are better hotels out there. Closeness to food and restaurants is a bonus. Rooms are clean but could do with an upgrade. It’s weird to have a window in the shower room that is directly onto the room as doesn’t give much privacy if all lights on. Overall 8/10

We experienced a premium hospitality stay here during our trip in Hangzhou. The staff are very accommodating and welcoming as they promptly provide our requests. The room is spacious and tidy . Kudos to the bed, it’s very comfortable to sleep on. We also love the fusion of the Western and Chinese breakfast style The location is also accessible to go around West Lake . Highly commendable for Hangzhou travelers. We will surely come back!

i have used this place for a few years now, whenever i come to hangzhou. the reason is, the location is perfect, only a 5 minute ride from west lake. the price is really reasonable and the design of the rooms is both pretty and unique (they also have additional amenities like a washing machine and small kitchen, plus a seating area and fantastic views of the city). but most of all, by far and away the main reason to come is the staff. it doesnt matter what time of day or night, or whatever the problem or request is, they are only to happy to fix it. being a foreigner, communicating online makes it far easier for me and with their help the whole travel experience is smooth, pleasant and comfortable. i really couldn't praise them enough - fantastic!

I love the place. It is very near to the metro station that link directly to the railway station I was taking. Long the street, there are many shops where I walk walk around and shopping. Further down maybe 10mins walk, there are many shops selling snacks and souvenir stuff. It gets very lively at night. Can walk down even further to get to 大马弄 dama lane for breakfast. There is this 煎饺 stir fried dumplings very nice (泮芳春煎饺) get there early as it will get very crowded. There is another deep fried fish slice is very nice too (大马弄蒋师傅酥鱼) nice too. Overall the hotel is quite good. And if you order delivery, they have this robot to delivery to your room. 👍

Overall a great hotel, have stayed here before covid. But currently the restaurant is closed, so there is no on site food nor room service available. Breakfast is basic but ok. Rooms are great and to a very high standard. Some staff speak English, so booking taxi etc was painless. Plenty of local restaurant very nearby 20 mins to east station in morning

The service staff are friendly, especially the guy at the door😊 Life is convenient, and the kitchen and washing machine equipment in the room are a plus. McDonald's and KFC convenience stores around the hotel are all within a short walk. The distance to the West Lake or the scenic spots around the Grand Canal is moderate by taxi.