HANOI FLORA HOTEL Reviews

The stay was comfortable with good breakfast with hot dishes available.The location of the hotel is amazing, close to everything in Old Quarter within walking distance.

It’s in a great location, right by restaurants, bars and clubs. The room is basic but does a job of just having somewhere to sleep. Staff were nice and welcoming. My only negative is that in the shower, there is no place to put the shower gel and they put the shower gel in a ceramic dispenser. Unfortunately it fell in the shower as I was washing (there’s no place to put it) and the hotel charged me for damages. This is something the hotel should consider sorting out - put something in the shower for the shower gel to be kept. Or put the shower gel and shampoo in plastic containers to avoid breakages.

This hotel was in a great location if you want to stay in the old quarter. Within walking distance of all the things of interest. The staff are friendly and polite and the room and amenities were good. I would recommend this place and stay here again.

Very friendly staff, excellent location, comfortable room, good breakfast, not very good air conditioning.

Hotel is located in a very nice location and it makes travellers easy to get to most of the destinations within the old town. The price is quite affordable so nothing to complain about the hotel. Just one thing, please have a door to separate the shower room and toilet.

Located in the old town just north of Hoan Kiem Lake, the location is great. The rooms are relatively clean and the staff are very responsive. Breakfast doesn't have a lot of items, but it has a few fruits and is very cost-effective. The shower flow was a little weak, but I think that's normal for hotels of this class in Vietnam. People who need a powerful shower may be dissatisfied. I had enough. However, the floor of the shower room is slippery, so it might be dangerous if you don't wear the provided flip-flops. The pottery shop in front of the hotel is the same as Amai, and is cheaper than Amai.

I was in room 401 and it was terrible with small ants in the table, on the sink and a baby cockroach in the shower. I checked out after 30 minutes of checking in found another hotel to stay. The hotel is old, tired and perhaps used to operate under another name as all the towels and floor mat had hotel Grace on it. The towels didn’t look clean and had a grey tinge to it. The shower taps were rusty and there was black mold in the corners of the shower. There was no place to put any toiletries in the shower so I had to put the shampoo, shower gel on the floor. There is no safe in the room. Overall the description provided by the hotel online is misleading and inaccurate.

Lovely hotel. Extremely friendly and helpful staff. Excellent english (I wish my Vietnamese was as good!). Air con worked perfectly. Good quality rooms with proper showers, lots of plugs, dressing gowns, TV you can connect a HDMI to. Staff were so kind, when they found out we were going to the Ha Giang loop the manager very kindly offered for us to keep our bags in the hotel for several days until we return to Hanoi. Good cooked breakfast with lots of fruit, toast, noodles/fried rice/sausages and pastries. Would stay again (and have booked to stay again )! Female manager at the front desk was especially helpful and really made us feel so welcome

We stayed in the King room with city view. Amazing room, with turn down service everyday between 12-2pm, which was nice. The front desk was super kind and helpful. The lady there during the day on Oct 22, 2023 was very helpful. I wish I got her name so I could leave it in the review. She scheduled us a couples massage at a spa at the last minute and had one of the door boys walk us over to it. Everyone was very helpful and friendly and English speaking, which alleviated a lot of stress. ALSO, the free breakfast with the hotel was delicious and had a nice range of Vietnamese dishes and Western breakfast foods.

A perfect place to stay when visiting Hanoi. Located in the middle of the old quarter, so close to everything but on a small side street so becomes quieter at night. Room was spacious and clean and the staff very friendly and helpful, nothing too much trouble. They are able to book tours and transfers too if needed. Breakfast was fanatic too, especially the beef pho! Highly recommend when in Hanoi!

Good and friendly staff. Enjoy my stay with my family of 4 in Dec'23

Our family enjoyed our stay at La Flora in Hanoi. The staff were superb-always happy and ready to assist the guests. Breakfast had a variety of hot and cold options. The rooms were cleaned and modern. Cici booked our excursions to Ninh Binh, Ha Long Bay and also arranged airport pickup and drop-off. Cici made it stress free for us. Thank you for making our visit a fun and memorable one!

Great value at a very central location. The staff is very friendly, Henry went the extra mile to help us. The rooms are clean and the hotel is very central. Because it is not on the main street you have the benefit of a central location, without the noise pollution.

The room was clean and very comfotable. The breakfast was fresh and ample, and the coffee was better than other places we stayed. The staff was especially helpful and courteous.