The Queen Hotel & Spa 2 Reviews
The Queen Hotel & Spa 2
33 Ng. Huyện, Hàng Trống, Hanoi, VietnamView Hotel Details
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The Queen Hotel & Spa 2 Guest Reviews
3.7/5
72 review
Verified reviewsLocation4.2
Amenities3.3
Service3.8
Cleanliness3.5
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All Reviews(72)
Positive reviews(59)
Reviews with photos/video(20)
Awesome stay(18)
Great service(11)
Great value for money(10)
Amenities were average(9)
Great location(7)
Negative reviews(13)
BV.
Standard Room
Stayed in May 2024
Solo travelers
24 review
Very Good
Posted on Jun 30, 2024
Good and quiet location in Old Quarter and with shops down the road.
Response from Property: Dear our valuable guest, We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience .! Thank you very much.!
aussiemisty
Superior Room
Stayed in Mar 2024
Couples
6 review
Posted on Mar 27, 2024
Good location. Room was clean and nice amount of space with 2 beds together however quite noisy, hot water took awhile and was opposite. Also only has dated stairs to access.
Response from Property: Dear our valuable guest, We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience .! Thank you very much.!
Maria lea
Superior Room
Stayed in Mar 2024
Couples
1 review
Outstanding
Posted on Mar 17, 2024
Nice and clean hotel
budget friendly and in central area of hanoi
Walking distance to old quarter ,cathedral and park and in downstairs a lot of establishment so u will not stress
6/8
Response from Property: Dear our valuable guest, We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience .! Thank you very much.!
亚历山大1709
Deluxe Room
Stayed in Mar 2024
Solo travelers
32 review
Very Good
Posted on Mar 9, 2024
The location is superb! it's in the middle of old Hanoi Quarter. There is plenty to eat around and 24/7 shops.
The Room was nice and big. There are huge windows directed to the little alley. A Desc, Fridge, soap, towels and so on provided.
The reception offers a taxi transfer to the airport which is a bit pricey I guess (300.000 VND).
There is no lift in the Hotel.
There is a daily room service, but they do not provide daily new water bottles.
There is a lack of cleanes and the shower is not really great as well.
But I definitely recommend this hotel because of its great location and the great view from the windows.
My room was in the 4th floor
6/9
Response from Property: Dear our valuable guest, We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience .! Thank you very much.!
Elvis.007
Standard Room
Stayed in Feb 2024
Friends
7 review
Posted on Feb 18, 2024
Average. Hotel located in perfect position near St. Joseph Cathedral (5 mins walking) but hotel 🏨 don’t have lift so if you come with big luggage 🧳 and heavy, you should avoid this hotel. But compare with price , it’s so reasonable. My toilet lock 🔐 was broken, as you can see in the picture. Just worthy for money. Behaviour was good 👍
Response from Property: Hello Elvis - Thank you for sharing your experience at the hotel. Customer experience is always the top priority in all hotel activities. We're sorry that your experience was not as expected. With all our prayers, we hope you can contact the hotel again to share more details about your experience, as well as give the hotel the opportunity to apologize directly. We look forward to receiving your feedback soon. Best regards
Guest User
Superior Room
Stayed in Feb 2024
Friends
21 review
Posted on Feb 11, 2024
Very reasonable for the price. The hotel staff eere very helpful
Would recommend if travelling on a budget.
Response from Property: Dear our valuable guest, We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience .! Thank you very much.!
QuinnChai
Family Connecting
Stayed in Feb 2024
Family
8 review
Posted on Feb 8, 2024
Location is good but not really clean .Overall not bad .value for this price
Response from Property: Hello QuinnChai - Thank you for sharing your experience at the hotel. Customer experience is always the top priority in all hotel activities. We're sorry that your experience was not as expected. With all our prayers, we hope you can contact the hotel again to share more details about your experience, as well as give the hotel the opportunity to apologize directly. We look forward to receiving your feedback soon. Best regards
Rakibul Hasan Raki
Superior Room
Stayed in Feb 2024
Friends
5 review
Outstanding
Posted on Feb 12, 2024
Nice and budget friendly, also reception staff are very friendly.
Response from Property: Dear our valuable guest, We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience .! Thank you very much.!
WorkerAndTraveller
Standard Room
Stayed in May 2024
Family
12 review
Outstanding
Posted on Jun 7, 2024
Absolutely worth the money. The service is welcoming, and the rooms are comfortable and clean. Please be aware that it can be noisy since the noise isolation is not that good. If this is important to you, you might want to consider other options.
Response from Property: Dear our valuable guest, We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience .! Thank you very much.!
Ivy Kathrine
Deluxe Room
Stayed in May 2024
Solo travelers
1 review
Posted on May 20, 2024
It's worth the amount paid for. Not an issue but I wish there was an elevator. Cause the semi spiral staircase, made me kind of dizzy going up and down my room.
Response from Property: Hello Ivy Kathrine - Thank you for sharing your experience at the hotel. Customer experience is always the top priority in all hotel activities. We're sorry that your experience was not as expected. With all our prayers, we hope you can contact the hotel again to share more details about your experience, as well as give the hotel the opportunity to apologize directly. We look forward to receiving your feedback soon. Best regards
Canh Thanh
Superior Room
Stayed in Jan 2024
Family
4 review
Very Good
Posted on Feb 7, 2024
The hotel is cosy and convenient for us to stay. It’s good experience
Response from Property: Dear our valuable guest, We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience .! Thank you very much.!
marocco
Standard Room
Stayed in Jul 2023
Solo travelers
14 review
Outstanding
Posted on Jul 11, 2023
Great hotel and location. Top price
Response from Property: Dear our valuable guest, We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience .! Thank you very much.!
TONG
Superior Room
Stayed in Apr 2024
Family
26 review
Very Good
Posted on Jun 16, 2024
Good place, but a little bit expensive.
Response from Property: Dear our valuable guest, We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience .! Thank you very much.!
Hawking
Standard Room
Stayed in Jan 2024
Friends
2 review
Outstanding
Posted on Jan 15, 2024
Stay was really good and all the places were nearby.
Response from Property: Dear our valuable guest, We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience .! Thank you very much.
Eddy83
Standard Room
Stayed in Jul 2023
Solo travelers
89 review
Outstanding
Posted on Jul 6, 2023
Its a nice hotel with basic bed but close to city and walkable in few minutes. Price is pretty good and many shops around.
Response from Property: Dear our valuable guest, We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience .! Thank you very much.!