Hanoi Morning Hotel Reviews

They did not prepare the right type of room first and then asked us to move to a new room for every day, which made our stay very inconvenient. Also the rooms are pretty old looking and not very clean. The only good were the room design and the location.

Great location, great staff (July, Hà, Hang, all very helpful), clean and well equipped

Hotel service is ok, location is great. Friendly staff, clean

The hotel has great advantages: - Near the lake shore, walk a few steps to reach the central area, where there are often live music performances - There is a very enthusiastic receptionist. I needed to deliver something, she took me to the post office to send it. - The restaurant is located on the 10th floor with lake view Defect - Not clean, from the bed to the toilet, probably not cleaned properly - Old equipment, my bathroom door cannot close

We booked a hotel for 3 nights through Trip.com which confirmed the booking and deducted our money. But when I arrived to check in, the receptionist asked us to cancel the booking on trip.com because the price we booked was cheaper than the hotel's price. If we refused, every day the hotel staff would ask us to cancel, even when we were going out, the hotel staff would call to bother us.

The location and price close to Hoan Kiem are the best. I was entrusted with many things, but I received them at a young age. I'm sorry

Cute and enthusiastic staff, cheap room rates, very easy to get to the center

Hotel is dated but clean and adequate facilities. The staff are the hotels best feature, along with the lake view. Quynh on check in was very friendly and helpful. Juli was full of great advice and welcoming. The lady on breakfast was wonderful. Breakfast was a decent selection with good coffee. Thank you for helping us.

Hotel was nice enough to open up their top floor for us to watch the ***** new year fire works.

Good value for the price Good location for exploring on foot and massage at your door step

Great location - on a quieter street but still right in the middle of everything. Breakfast was delicious with an amazing view. Juli was very helpful in booking our tour to halong bay and beyond. All other staff were friendly and helpful.

The location of this hotel is fantastic, it’s a 1 minute walk to the lake and central to all amenities. The view from the rooftop dining area is gorgeous. But there appears to be a missed opportunity, whilst we were there the bar was not open, and during the NYE festivities this may have been an advantage to them. The rooms 601, 701, 801 and 901 all have lake views with a small unfurnished balcony. It’s worth the extra to pay for these rooms. I would have scored them a 5, however, there was a couple of things not quite right. The kettle wire did not reach the socket, so had to boil the kettle elsewhere. And although the rooms and dining area appeared clean, the corridors were dusty on the handrails and floors etc. Julie the manager is a credit to this hotel, and she arranged our trip to halong bay, which although, not exactly as described by her, it was a fantastic couple of days in the bay. Recommended bars and restaurants. Homebrew bar, (for craft brew beers) Little Hanoi, beautiful food and reasonable prices.

Very central location in the Old Quarter. Great view from 10th floor rooftop breakfast area. We arrived early without a booking and manager was very accommodating with juggling a room and letting us in early. Reception staff otherwise very friendly and eager to assist. Clean and comfortable.

Girl at the reception was very friendly but it is the only positive things in the hotel. Very dirty room with noisy AC so you cannot sleep very well. Well located near the city center.