Ambassador Hanoi Hotel & Travel Reviews

Sheets felt damp and mold in the bathroom. Great service and location but very very tired. Needs a revamp.

Cleanliness room with funny receptionis

Good hotel and location for this price. Super friendly service and nice cleaning. But in the morning very loud from another building. Take ur earplugs with u.

Have you had a Tinder date who looks entirely different from his/her photos? This hotel is exactly that! Do not be deceived by the photos on Trip, run away immediately if you’re assigned room 202 as you will be getting an old run down room with no windows and an extremely cramped toilet. In fact, the room’s shower had ridiculously low water pressure which was impossible to shower with. We appreciate that we were then “upgraded” to another room (602) with window and working toilet. See photos for this “upgraded” room. Nonetheless, service standards was commendable as they took all feedback very seriously, and were genuinely helpful.

It's such a rip-off, so unfriendly to Chinese people, small, dirty, I don't know if the sheets have been washed, and there is a strong smell of perfume! The conditions are equivalent to a small hotel in a rural area, the kind that costs 15 yuan a night!

The location is good, close to coffee lanes and churches, and you can also walk to other attractions in Hoan Kiem Lake. The nearby beef noodles, long noodles, and French bread are quite delicious. The staff are warm and considerate. The environment and service are affordable. It is also safe to travel alone. , also provides Hanoi and surrounding tour services for booking. If you are short of days, you can also directly inquire at the counter for motorcycle rental services, which is convenient and does not require holding your passport.

The location of the hotel is very good. It's on Thirty-sixth Street. Although the entrance is a bit small, it's small and beautiful. I stayed in room 303 with a double bed. There is an online celebrity dessert opposite. It's very quiet. It's very convenient to go out to eat. Second My check-out money 💰I forgot my bag in the room. The manager of the hotel didn’t ask my name, but said that I forgot my wallet and gave it to me. Thank you very much. There are two handsome guys at the counter in the hotel~ Help with luggage. The service is great. It is recommended to stay. Mai introduced that the hotel also has rooms for 5-6 people. It is very affordable, but the service is five-star

I came before check-in and they stored my luggage well and the service was good and friendly. The room was spacious and nice!

Maybe it's because it's raining, but it smells like mold. There are a lot of mosquitoes depending on the room. It's frustrating because there are no windows in the room. And it's noisy because the building next door is still under construction.

The family room has a large space, three beds are very comfortable, and there are few special balconies. Although it is located next to the construction site, if you get up early or go out during the day, you will not be affected by the noise. The hotel also clearly stated the problem after check-in.

It was very noisy. The decoration work next door started at about 8 o'clock in the morning. The noise was so loud that it lasted until after 18 o'clock in the evening and then around 2 to 3 o'clock in the middle of the night. It's a staircase. The front desk service is usually kind of answering questions. I probably regret booking this hotel. Mainly because I booked it for 2 days at once. I wanted to check out as soon as I saw the room, but Ctrip showed that I can't check out. Anyway, the worst experience was when I recorded the sound of decoration in the bedroom, but I couldn’t upload it, I don’t know why.

The hotel is in a good location and there are many delicious restaurants around. The room is okay, the front desk speaks English very well, the service is enthusiastic, and the lady boss is very good at doing business. Unfortunately, it was being renovated during the few days I stayed, and the knocking started at 6 a.m., which slightly affected the experience. And the front desk kept saying that I booked it through agoda. After checking, agoda found it was indeed cheaper than Ctrip. I just booked it in a hurry and there was nothing I could do about it because the middleman made the difference. .

I put in an inquiry 3 times, but there was no reply, and the person I was traveling with responded to the inquiry, but when I arrived, there was construction next door, so I sent an email saying that it was noisy in the morning because it was under construction. I had already paid for it, so I had no choice but to move. The hotel is similar, but inside the alley, and the room outside the window is a wall, the shower water pressure is ****, the freezer disappears in the refrigerator, it is refrigerated, but it keeps getting watery, and the room the party is staying in doesn't have a refrigerator and a shower. The top is broken, and I felt like I was cheated by seeing the previous hotel staff frequenting the place I moved to. The picture is a hotel that I moved, but the picture of the room is very similar, and I set up a schedule before I go, but most of the schedule is based on the hotel, so the plan has changed a lot, so it feels twice as hard. It was not recommended.

Ok will be back. Hotel in the center easy to navigate. Friendly and attentive staff