Hanoi Rendezvous Hotel & Spa Reviews

Had a great stay at the hotel. Both the receptionists are superb, really love their friendliness and patience towards travellers. Kudos to them for making my stay in hanoi enjoyable.

Nothing special, a little dirty and some stuff broken in the room like the shower nozzle and door. wouldn't book again.

The staffs are very approachable.

The room is big and comfortable

It's OK. Hygiene is average.

The staff were kind.

Hotel name was different to one advertised Rooms were shocking - burnt out power sockets that didn’t work - toilets that didn’t flush - broken shower heads - doors to balcony didn’t close or lock - one room infested with ants that got all through our luggage Changed rooms three times but no improvement

I got an email from the hotel 1 hour before our check in that they would cancel our booking if we didn't confirm within 50 minutes, which made us panic and had to cancel our plans to go there quickly. When we arrived we were given a room where the balcony door was broken so that it couldn't be close properly and we could hear every tiny noise on the street. After some negotiating we managed to change rooms and they gave us a new room that smelled like bin bag, and it was impossible to stay in there so we asked for a refund, whereas the hotel refused. The corridor and the stairs also smelled so strongly of cigarattes that it was hard to breathe. Horrible!