Holiday Suites Hotel & Spa Reviews

Air conditioner is dirty, air fan blowing very weak, no cool air. Asked manager lady to check, she set air cond at 24 degrees and said it was the same as 19 degrees. I requested to see different room if air cond would be better. She said NO ! Every room is the Same, in very aggressive manner. That was the end of conversation, no more discussion allowed. Even when just check in at front desk, I was having a conversation staff gentleman staff at the front desk, she interrupted our conversation and basically told the gentleman to shut up. Air cond actual was not working properly and whole night was very hot, I couldn't sleep properly. And the air cond is so dirty too, need to be cleaned, the find are not working either. In general, the room rate is over prices. The actual room is COMPLETELY LOOK different from the photos showing on web site advertising, very fake and deceiving lying photos of the real conditions of the real room, which are quite old, especially the corridor are so dirty and the carpets are so old and so dirty along to walking path and the wall. Exhaust fan in toilet not working either.

Nice stay! Worth it. 🇻🇳

location is very good and hotel also have restaurant in there place

Stayed for five days and the staff is responsible and respectful.

A very welcoming place, the person in charge serves in several languages. The cleanliness is exceptional, quite quiet, and meets expectations. 100% recommended

The hotel is in a convenient location, with restaurants and shopping nearby. The hotel's health services are acceptable, except that the room has no windows.

The staff were friendly and the service was good. After a certain amount of time, only cold water came out of the shower.

The sound insulation is not that bad! Hygiene is not clean either. If it’s just a place to sleep, it’s better to stay in a youth hostel! Please be careful!

It's undeniably old, but it's worth the price.

Good accessibility as it is located near the beer street, good facilities for the price, friendly staff, a restaurant on the first floor where you can eat, very cost-effective accommodation considering the price.

It is a restaurant that is integrated with the restaurant. He was very kind. The room was clean and two people stayed with a double bed and a single bed.

It's nice to be able to relax on the veranda

Very good! We ended up staying at this hotel 3 times on our travel. We tried 3 different rooms. All very good.

Very good experience. The staff were so nice and helpful. Good beds and very close to everything in Hanoi