Golden Silk Boutique Hotel

Golden Silk Boutique Hotel Reviews

Golden Silk Boutique Hotel

111 P. Hàng Gai, Hàng Gai, Hanoi, VietnamView Hotel Details
Golden Silk Boutique Hotel
Golden Silk Boutique HotelGolden Silk Boutique HotelGolden Silk Boutique Hotel
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Golden Silk Boutique Hotel Guest Reviews

4.2/5
Very Good
76 review
Verified reviews
Location4.6
Amenities4.0
Service4.2
Cleanliness4.2
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All Reviews(76)
Positive reviews(73)
Reviews with photos/video(26)
Friendly host(17)
Awesome stay(12)
Convenient location(6)
Negative reviews(3)
Ashanty leong
Luxury Suite
Stayed in Jul 2023
Family
8 review
4.5/5
Great
Posted on Aug 1, 2023
The room was spacious and everything was clean. There’s a spa downstairs. The breakfast spread was not a lot of variety but you’ll get fed if you’re not picky. The one thing I’ll say is that the bathroom was a bit annoying, when using the shower there’s a bathroom curtain for the entire bathroom that needs to be put down and then pulled back up, when you want to leave cause it’ll be block the door. I would like to recommend that bathrooms be built with the intention of privacy and not these semi translucent glass. It’s not very family friendly.
Response from Property: Dear Ashanty Leong, thank you for your feedback. We will notify our relevant department regarding the issue that you highlighted. We hope to welcome you back soon.
Guest User
Luxury Suite with Terrace 1 Queen bed
Stayed in Mar 2024
Couples
4 review
4.2/5
Very Good
Posted on Apr 1, 2024
Need update all accessories and breakfast too boring nothing changes in weeks.
SERGEI
Deluxe Double or Twin Room
Stayed in Dec 2023
Couples
31 review
4.2/5
Very Good
Posted on Dec 14, 2023
Old hotel with old furniture. Cover of sofa was dirty. Room very small and suitable just for sleep . Location is suitable for me in old town. There are many restaurants and bars close to hotel. Breakfast good and price for stay is reasonable.
Response from Property: Dear Sergei, thank you for your feedback. We will inform our relavant deparments regarding the sofa issue. We hope to welcome you back soon.
SARA
Studio Suite with Balcony
Stayed in Apr 2023
Friends
28 review
3.5/5
Posted on May 3, 2023
Very nice location friendly stuff ,only issue was the third bed in our room uncomfortable and no way to sleep at , but so far room was clean.
Response from Property: Dear Sir/Madam. Thank you for your feedback. We have passed your feedback regarding the quality of the extra bed to our relevant team to improve it.
Wandering Lassie
Luxury Suite with Terrace 1 Queen bed
Stayed in Mar 2023
Solo travelers
26 review
3.7/5
Posted on Apr 4, 2023
The best thing about this hotel is its perfect location. It is very close to the old quarter beer/bar/food/coffee street. It is right in the middle of the busy city center. Shopping streets are everywhere and are reachable in few steps. From the hotel, you can reach the Hoah Kiem Lake in 3-5 minutes. Breakfast is not huge but is ok. The downside is that the hotel is pretty old as most hotels in the area are and is not well-maintained. The staff are very-friendly, but the service has much more potential. The amenities could be better: in my room the shower holder is broken, the bedsheet has stain, and the slipper provided has some hair strands. Will try another hotel next time.
Response from Property: Dear Wandering Lassie, thank you for your feedback. We passed the message to the relevant team in order to address the mentioned issues.
Guest User
Luxury Suite with Terrace 1 Queen bed
Stayed in Sep 2023
Couples
5 review
4.7/5
Amazing
Posted on Sep 19, 2023
Very friendly and professional reception, awesome room, it was huge, spacious and everything was working well. Paid SGD95/night for a 50sqm room with terrace (but due to wet or hot weather) was unable to enjoy sitting outside for drinks/meal. Definitely will be back for more!
Response from Property: Dear Sir/Madam, thank you for your positive feedback. We hope to welcome you back soon.
VUONG VAN
Deluxe Double or Twin Room
Stayed in Mar 2023
Other
31 review
5.0/5
Outstanding
Posted on Mar 25, 2023
Good trip
Response from Property: Dear Vuong Van, thank you for your review. We hope to welcome you back to our hotel again..
Gebster
Luxury Suite with Terrace
Stayed in Jul 2022
Business travelers
10 review
4.0/5
Very Good
Posted on Aug 2, 2022
Nice Breakfast service, staff try hard to please Wifi could not get to work unfortunately.
Response from Property: Dear Sir/Madam, Thank you for your feedback. My apologies that the wifi did not work probably during your stay with us. We contacted the internet provider to resolve this and the wifi is working perfectly now. We hope to welcome you back to our hotel soon.
Hamsuri
Luxury Double or Twin Room
Stayed in Feb 2023
Family
55 review
5.0/5
Outstanding
Posted on Feb 28, 2023
Highly recommended and nearby to everything. Staff food and rooms are excellent
Response from Property: Dear Sir/Madam, Thank you for your feedback. We hope to see you again soon.
Guest User
Deluxe Double or Twin Room
Stayed in Jun 2022
Friends
5 review
4.5/5
Great
Posted on Jun 18, 2022
The location, cleanliness, rooms, staff were very good. The only shortfall was the complimentary breakfast was not upto the hotel standard. Very limited choice and that too it was not laid, we were given to choose 1 from 2 sets of breakfast
Response from Property: Dear Sir/Madam, Thank you for your feedback. We will let our management know about your feedback.
Anonymous User
Studio Suite with Balcony
Stayed in Nov 2022
Friends
10 review
5.0/5
Outstanding
Posted on Dec 17, 2022
Excellent location, breakfast was very good, will choose this hotel again when I come here again
Response from Property: Dear Sir/Madam,Thank you for your feedback. We hope to hear from you again soon.
Guest User
Luxury Suite
Stayed in Apr 2023
Friends
12 review
4.5/5
Great
Posted on Jul 21, 2023
This was a lovely hotel and we had a great weekend.
Response from Property: Dear Sir/Madam, thank you for your positive feedback. We hope to welcome you back soon.
Guest User
Deluxe Double or Twin Room
Stayed in Oct 2022
Couples
2 review
5.0/5
Outstanding
Posted on Nov 2, 2022
Great clean hotel in a perfect location downtown. As soon as you walk outside, you are immediately immersed in the bustling city core and can get anywhere you need to on foot or a cheap Grab.
Response from Property: Dear Sir/Madam, Thank you for your feedback. We hope to welcome you back soon.
Khushbu
Deluxe Double or Twin Room
Stayed in Aug 2022
Couples
1 review
4.7/5
Amazing
Posted on Aug 30, 2022
Really picturesque hotel at the prime location. It’s central to train street, museums and Hoan Kiem lake. Rooms were clean and cozy. Staff was helpful. Bathtub was also good. Hotel’s restaurant is very pretty and food was good too. There is great market around the hotel and amazing nightlife at walkable distance.
Response from Property: Dear Khushbu,Thank you for your positive feedback. We hope to welcome you back to our hotel soon.
Dokmai
Luxury Suite
Stayed in Feb 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Feb 29, 2024
I had a connecting flight in Vietnam and chose this hotel. Because it is not very far from the airport. Here the service is good, the rooms are beautiful, wide and have a very large private balcony. When you sleep, you will be able to stand and honk the horn all night. I think this is the uniqueness of this country. I can't use the Gucci tub. I'm just disappointed at this point. I will come back again. The porter 💁♂️ walked me across the street, dropped me off at the car and picked me up at the car. And please help call the car for me. Thank you very much🥰
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6/18