Hanoi Hotels with Pools

Overall great, but there were only 2 sets of amenities for a family of 3 bookings. Even if I ask you to add it, you don't worry and don't listen. . . When I told the front desk person, they prepared it, but I still don't have enough bathrobes and slippers... It's fine because there was no particular problem, but that's a disappointing point and a minus. But I would stay again.

Good Points -Customer Service from front counter are superb with friendly communication -Chambermaids are pleasant and well verse on their job - Good facilities with swimming pool, gym room, table tennis, pool table -Fully equip like hardware cutleries, washing machine, hair dryer & toiletries -Negative Points -Shower water pressure low with inconsistent cold & hot -Dressing table alignment need to rectify properly with using strong metal support L-shape below as to prevent leg injury to any staying guests as shown on picture. anytime the wood base might drop and injure in-house guest legs

Jade Orental was our first stop in Hanoi after an 18 hour trip from the US. We were a group of 17 people. The General Manger Mr. Do and his staff welcomed us very well on arrival with a efficient check in process. The hotel is located in a great area (we were walking around after midnight and felt safe). Breakfast spread was excellent and food tasty with lots of variety, customer service was very good, rooms were well appointed and bed very comfortable. Felt at home and very welcomed. Would definitely go back there again. Thanks to everyone for making our stay there great.

Impressive entrance with a short walk to anything you might want/need in Hanoi. Check-in was a breeze when we arrived mid-afternoon. The lobby on Level 1 and restaurant on level 2 are opulent and well-served with competent and English fluent staff. The room I had was well presented, very clean and well-serviced. Great pillows!! Small, but functional bathroom with a great two-way shower. Money can be exchanged at reception at around market rate. The breakfast on level 2 has something for everyone. Vietnamese, western and excellent pastries. Fresh fruit and a great noodle bar. The wait staff and chefs are expert and can create pretty much anything on request. The room service menu is spartan but reasonably priced and well presented and delivered hot. Pasta, pizza, burgers and (of course) Pho. For those not familiar with Vietnamese coffee, fasten your seatbelt before trying. This beverage will wake the deepest sleeper in seconds. Concierge services are effective and non-intrusive. There is a mini-supermarket about 100 metres from the front door where you can find that razor you forgot amongst other necessities. This hotel is brilliantly located near the lake, which is a great location for a stroll. Within a five minute walk you can find pretty much anything that you can think of. There is a roof top bar and pool on level 10 and, to be honest, this was a little disappointing. The pool works, but the surrounds are a little tired and could do with an upgrade. Not a showstopper by any means. The lifts work, the electricity is 100% available and the wifi is fast and consistent. The laundry service is fast and reasonably priced. If you want to outsource laundry, there are several services available close by for USD$1.50 per kilo. My team of 3 stayed here for 12 days and very much enjoyed the facilities and hospitality. I would stay here again any day of the week!!

Its classic elegance and legendary hospitality create a truly exceptional stay. The spacious rooms and indulgent spa ensure a relaxing and comfortable stay. The picturesque gardens with the largest swimming pool in the city offer a welcome respite in the heart of Hanoi. Its location next to Thu Le Lake is perfect for exploring the city's major sights. Highly recommended

I recently had the opportunity to stay at Pullman Hotel Hanoi, Vietnam, and it was a great experience! From the moment I set foot in the hotel, I was deeply attracted by the elegant environment and thoughtful service here. First of all, as soon as you enter the lobby, you are attracted by the spacious and bright space and exquisite decoration, which feels very comfortable and warm. Especially when it came to check-in, Phuong Anh was very helpful to me and I am very grateful to her. The rooms are very spacious, well laid out and fully equipped. The bed was soft and comfortable, giving me a good night's sleep. The bathroom is also very clean and tidy, and the toiletries are of high quality and very reassuring to use. In terms of service, it makes me feel the warmth of home. The staff at the front desk are very friendly and check-in and check-out are very quick and efficient. Here I have to mention Phuong Anh again, her thoughtful service really impressed me. In addition, the hotel's dining is also worth mentioning. Breakfast is rich in variety and tastes. It is highly recommended to the friends who will come here for business or travel, I believe you will also love here!

the hotel itself is amazing. the amenities are fantastic and the staff are very welcoming and professional. breakfast is good too. rooftop bar and pool are the highlight and it is very close to the majority of the tourist spots

Our group of 6 stayed 3 nights at peridot. We had some hiccups which was of no fault by the hotel..( like losing one luggage from our group from our cruise, and tour operator etc). The hotel went above and beyond to help us resolve our problems. Special thanks to Plum, who was so nice and friendly and was so professional and efficient to resolve issues for us. Hotel has plenty of restaurants and street food everywhere and is very near the lake. Beautiful pool and sky bar too.Everyone was very friendly and helpful, from the bellboys to the front desk staff. They even gifted my mom who has a bad knee a herbal compress from the spa. Small details and kind gestures made our stay here so special. 5 stars to the peridot team!

I visited May De VIlle Legend Hotel & Spa in The Old Quarter, 23-25 Nguyen Sieu, Hanoi many, many times, for both breakfast buffet, treatments and sightseeing tours. I can reccomend this Hotel so much. The staff is proffessional, helpful and great fun to talk with. We became great friends and I got much help from them. I booked a Jeepney tour that lasted about 5 hours and we visited a time witness that had been at the scene when a B52 was shot down. The witness was then 12 years old and is today the only surviving witness. We visited him in his home and got a chance to talk with him in person, which was special. The jeepney also drove us to a place to eat famous Obama dinner and a dessert, we saw many hotspots of Hanoi. I also booked a Hanoi City tour that I was very happy with. I got to see Hanoi Hilton and Ho Chi Minh Mauseleum, and more. My tours were great, the guides were very good and I experienced much of Hanoi in a convenient manner. The breakfast Buffet at May De Ville Legend is very good, so I visited the Hotel many mornings, as I at the time lived some place else. I hope to stay at May De Ville Legend Hotel & Spa in the future. I got to see some of the rooms and they looked spacious and very inviting, with a neat shower and bathroom, and a large bed. There are City View rooms higer up with nice day light flooding the room. Reccommended. A sincere regards to all the Staff who do a great job at making your visit memorable.

This was one of our best experiences at a hotel anywhere in the world. We had so much gracious assistance from all of our staff, especially from Tan, who helped us enjoy our stay in so many ways. Our room was beautiful and extremely comfortable. All the food was delicious, including the amazing breakfast buffet. Tea and happy hour were so fun and memorable. We will definitely never forget our stay and look forward to staying at Sofitel in Hanoi again soon!