Aarya Mansion

I stayed at arya mansion on the 15th of september with my parents. When we arrived at the hotel they did not have proof of our already paid hotel booking and there was delay at the reception. When we finally got the room assigned, we were given classic room though we paid for elegance room. The room was switched after we complained. Service was generally poor with catering and some of our requests were not addressed at all even after the management saying yes we will look into it. Like fixing the tv. And at night there is loud music played till 1 am and we could hear men/boys screaming and running in our corridor at night. We expected a decent and safe place for a family to stay and was thoroughly disappointed. We decided to cancel our stay for thr 16th and moved to another hotel. assigned a classic room to us in the email though we paid for elegance room. This was such an unpleasant experience for us from arya mansion. We have decided to note this seriously.

Rooms are not well maintained. Food was ok not great. There is nothing called as hospitality for any staff working at the hotel. Parking is cramped. Rooms are not worth the price.

Location: very good food: very good amenities: terrible service: non professional. No bath towels, no tv remotes, no water for flush tank, no proper power backup, no response from front desk on anything let it be room service, service calls for toiletries etc. No politeness at all by any of staffs including the ones in front desk. Very bad service

Gud hotel gud food and pub wonderful experience but tv fridge not working in the room so that's one bad others wise gud

Rude behaviour of staff, have no basic curtsy to understand

Good location for those travel-ling to mangalore

Hotel accomandation and service is not good

Whole place has been well maintained. Rooms were quite new and clean. Security system has been great

We booked this stay at the nth moment and walked in 10 mins later. They quickly looked up our booking and led us to our room. The room was clean and beautiful! i have nothing to complain about either. The executives at the reception were polite and very friendly. A very good place to stay and i'd suggest folks consider this while they visit hassan.