Top 5-Star Hotels in Hefei

The hotel's location is superb. Subway station right to the corner. Mini market next to the main entrance. Within walking to Huaihe pedestrian street and Bao Garden. The breakfast serve at the revolving restaurant on the top floor with 360° view is the bonus for guests.

This hotel is great. I love the fact the staff are so friendly and kind. Specially asst.manager Joanna Zhai. She was really helpful during our stay at the hotel. She made sure that our stay at the hotel was warm and satisfying. Attended to every need we had at once. Really appreciate her efforts. Breakfast in the hotel was nice but same. Wish it was a different experience everyday. The hotel was really clean and well maintained. My daughter really had a good time in the hotel and she was very sad to leave. Hope to return soon for another good getaway. Thanks to all staff from the hotel security bell boy reception guest relation staff house keeping and the management. I highly recommend the family suit if you are traveling with kids. You will definitely have a relaxed time while your kid will be enjoying the room.

First of all, the Shangri-La (Hefei)Hotel has comprehensive facilities & amenities and offers convenient transportation options in the vicinity. I love this very much! Notably, the service rendered by Hong Baolian (洪宝莲）at the Customer Service Center is marked by its warmth and dedication. She adeptly attends to the requests of guests and readily extends her assistance. I am inclined to offer her my commendation. 👏 When I embark on my future business trips to Hefei, I will opt for this hotel once more！😊

Following a hiccup during check-in, the experience at this hotel was positive. The manager provided excellent service and the room was quiet, with a nice view. Location is excellent (next to the walking street and a large mall, with great dining options). The breakfast is Chinese, and could benefit from a couple of choices appropriate for foreign guests.

Maybe because I arrived late and needed a non-smoking room, the front desk lady upgraded me to a large suite, and she didn't ask me to change rooms when I extended my stay after the expiration date, which was very considerate. The service was very good, and the cleaning ladies were very polite and enthusiastic. Every employee I met in the elevator would greet me proactively. The Japanese food on the 3rd floor was also very delicious. The only drawback was that the charging plug was under the bedside table, which was inconvenient to use if the charging cable was not long. Overall, I was very satisfied.

It was my first time staying at The Langham Hefei, but I can also say it was my third as I extended my stay twice. The staff's courtesy, warmth and the right level of care started right at the moment I entered the hotel lobby. The wall to wall and floor to ceiling marble can be cold, but The Langham Hefei 's lobby feels warm and welcoming due to the yellow hue of its lighting I believe and its staff. I immediately smelled flowers after I stepped in the lobby, pleasant, not overwhelming. It came from a huge bouquet composed of hundreds of pink lilies, not the pink roses representing The Langham. I prefer lily's smell anyway. The bouquet is by the front desk, so guests could enjoy lilies while waiting for check-in. As a matter of fact, I waited no time. Ada Yang greeted me immediately and checked me in within 2 minutes. I was very glad I moved from the other 5-star hotel which I had been told was the ceiling of the Hefei hotel scene. It took that hotel 10 minutes to check me in. The breakfast experience at The Langham Hefei was also great! The Seasons restaurant is big enough so that the seating was always available whenever I went down, which was not the case at the other hotel. In addition to daily cleaning, House keeping also came in the afternoon to make sure every everything is in good order and ask if additional supplies are needed. After two nights stay, I decided to change my original hotel hopping plan and continued staying at The Langham Hefei. It was again Ada Yang who helped me with the extension. She was warm, professional and efficient as always. Due to my itinerary change, I extended my stay the second time. This time it was Kristen He (XIAO He) who helped me. I experienced the same Langham quality from Xiao He - courtesy, warmth, knowledge and efficiency. She explained to me the responsibilities of each front line role and Langham's efforts to optimize guests' experience.She even went extra miles to ask her manager's permission to give me a complimentary Happy Hour. The Happy Hour is on the 44th floor at The Langham Club where mini buffet and beverage are provided 5:30 - 8:00pm. The staff there, Tracy, Lucy and Anne, were equally exceptional! They were proactive and ready to help. I asked for a Cosmo, but the cranberry juice had run out. Lucy made one with grapefruit juice and it tasted wonderful! Thank you, Ada, Xiao He, Tracy, Lucy, Ann and each every staff I met, you made my stay a memorable one!

1. The hotel was conveniently located and is easily found, approximately 8 kilometers (or 5 miles) from Hefei-South-Railway-Station, the region's largest high-speed rail station. 2. A generous 50 square meters (around 530 Sqft) room area, providing a spacious and effortlessly maneuverable living space. The presence of a freestanding soaking bathtub next to the window added an enticing element, creating a truly relaxing environment. 3. The room was tastefully appointed with modern amenities, including a water boiler and a secure deposit box. My stay was exceptionally delightful. The room's expansive layout and carefully considered design enhanced its overall comfort. The capacious and exquisitely cozy bed, harmoniously combined with the room's color palette and decor, established an aesthetically pleasing ambiance. 4. The buffet offerings were a feast of opulence and indulgence. We savored the extensive array of dishes. Additionally, the executive Club lounge on the 24th floor presented an opulent buffet dinner alongside an array of delightful beverages. The buffet breakfast on the first floor consistently maintained a high standard. The buffets presented were resplendent, featuring a plethora of options for us to relish. 5. The reception staff warrants special recognition, embodying not only friendliness but also impressive efficiency and accommodation. In particular, Ms. He (何小姐）, from the Service Center, exuded a warm and welcoming demeanor. I was elated when my modest request for a late check-out was graciously fulfilled. Such a positive service attitude is undeniably commendable. My sole regret is that my stay at the Intercontinental Hotel was confined to a single day. The next time I have the opportunity to visit Hefei, I will assuredly opt for the InterContinental Hotel once more!

I must express my deep appreciation to hotel butler Tina, thanks to her elegant& considerate service in whole journey. Next trip I will continue to carry my family to visit the Park Hyatt.

Lovely location with places to walk around a beautiful lake which could have been enjoyed more during a cooler season. The view from the breakfast place was enjoyable as well as the breakfast which has a lot of variety.. The free tea set was very lovely, and I enjoyed it. It would have been better to have a non smoking room because the smell and the carpet showed signs of smoking but I chose a bigger room instead of the recommended. I did not give the highrest cleanliness rating due to the condition of the carpet but everything else was very clean. My room had a bathtub and a shower . The bathtub always makes me happy! They have a lovely pool which is easy to access., You may have to share a lane due to swimming lessons but people are respectful and accommodating. There is another pool off to the side which is shallow and would be great for smaller children. It is the perfect combination of indoor but with natural light and you can see the garden. It is clean and well maintained. Staff was extremely helpful but their English is limited so it is helpful to know some Chinese. My Chinese is limited but we managed just fine.

Very nice room and comfortable bed. Swimming pool was large had the right temperature. The gym is spacious with all the right equipment. Morning breakfast was excellent choices. If you are a runner there are two parks nearby to run. Use the motorbike lanes to run for in the early morning.