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In the Mustang Event in Hasselfelde we have been hanging another day in the beautiful Wernegerode. The hotel in the style of an old villa has very highly spoken and positively surprised us. The whole atmosphere is reignful and very stylish. The room is sufficiently large, very clean and the bathroom with shower is also very comfortable. Personal very friendly and helpful. Wi-Fi also works. The spa use is also offered in the partner hotel is also very welcome and is surely well used in a multi-day stay. Footway to the center is also not too far. Parking is sufficient. The breakfast was very good and it was always made so that you could have breakfast in peace until the end. Finally there was also again filter coffee and not the espresso brushes from the machines. That is very welcome. We liked it very well and we can only recommend the hotel and come back safely.

The sauna costs €6.50 for the hot energy. It would be OK if it were with the booking and the infrared cabin would work. Eating breakfast is not special. Well, a bread had been taken right away from the previous day. The breakfast service is friendly, but runs unplanned through the area. You run empty on tables over which would be clean,make your tables clean or cover a rather than fill up food and drink. You stood in front of half-leaning buffet, even water bottles were not exchanged. The room was simplely furnished and the bed was comfortable. If you wanted to have a made bed and waste pack, you had to give a card at the reception. Only then was room service performance. The room was clean in itself,but covers and floor corners appear to know the puzzle woman not because there have been spine tissues. After my request to remove them,they had removed.

Excellent location to visit old town Wernigerode. We loved our stay here. Our hotel room was a bit dated but very clean. The bathroom was adorable with pink tile. Our room had a view of the castle. The staff was super friendly (spoke English) and helpful. Breakfast was wonderful, served in a charming dining room. Parking is plentiful on site and free. Hotel has an elevator. We spent 2-nights here and everything was wonderful.

We stayed here as part of a group. The hotel was very busy with both regional and international companies. We were amazed by the size of the dining room which was expanded nightly via adjoining room partitions to accommodate the masses. Our room was large and comfy with a built-in luggage rack and plenty closet space. What is certainly weird, and maybe this is a German thing, but my husband loved the instant cappuccino packs provided in the room, but these were never refilled. In fact, our mugs were left dirty and we had to wash them ourselves. No milk or creamer are provided, so you've got to take a little jug from the restaurant. No coffee or tea supplies were refilled during our time. Others in our group had the same experience. The front office service was hit or miss and generally I found them more engrossed in their tasks like balancing their floats than to attend to customers'. A front office agent should be forward facing I feel at all times, as otherwise you're looking at the staff from the side and trying to get their attention. The buffet was quite good as we enjoyed breakfasts and lunches daily. I wish the fish was done in different styles but I liked the variety nightly for dinner and lots of vegetable options. The dessert could have been was more innovative than mousse, mousse and mousse in different flavours with icecream. Some bread pudding, proper cake, a trifle or creme caramel, meringue, etc. would have been welcomed, especially by the international guests. I mean even German desserts like Apple strudel, Lebkuchen, Plum cake or other regional sweet would have been nice. Location is halfway between the railway station and the center of town and the little red land train to the castle starts & stops just behind the hotel so this is very ideal. We enjoyed the bar in the evenings. The bartender Salvatore was a delightful character; friendly and efficient despite not speaking a word of English. We would definitely stay here on a future trip.