Family-friendly Hotels in Heraklion Prefecture

We stayed at the hotel for five nights in July 2022. There were eight of us in total so two families. The location is absolutely perfect as it is right in the middle of Heraklion, opposite the bustling square with its wonderful with its Artisan stalls which are worth visiting and only a short walk to the shops and wonderful selection of restaurants. Heraklion is a truly bustling and Cosmopolitan city. The Hotel is very close to Heraklion Archaeological Museum and a bus or taxi ride to the beach. It is also not too far from the port you can walk there but we took a very quick taxi due to the heat. Upon arrival we were made to feel very welcome and our baggage was taken to our room for us. The reception area is refreshing to walk into from the heat outside and the decor is lovely and very modern with a comfortable seating area. There is a downstairs bar which is very chic with beautiful artwork where you can eat and you can just walk through to the shops outside to have a mooch with is perfect. Our check in process was very smooth and efficient. Check out is at 12 and check in is at 2. We had travelled from Chania by taxi. and were a little early. The gentleman on reception was able to find our group a room to check into while they got our other rooms ready which was very helpful and we did not have to wait too long. We had the economy rooms two different types between us. The ones which have balconies and the ones which are inside but don't have a balcony. The latter were a bit bigger than the ones with the balcony and the children's bed has its own little area which we really liked. The bathroom and room were very clean and the cleaners were very helpful and polite. We had a small fridge all the usual amenities you would expect and the air conditioning always worked well. I really feel (being from the UK) that the hotel represents very good value for the price we paid - if we were to pay a similar price in England we would not be staying in nearly such a nice hotel that's for sure. Certainly not one with a pool on the roof! We absolutely loved the roof area. The pool is quite small (but still big enough to have a lovely, cool swim). The pool area is clean and there are sunbeds and chairs you can sit on around the pool and plenty of place to sunbathe. It is absolutely lovely the perfect place to relax and take in the view. They also have a lifeguard up there at all times which we were not expecting. The pool is open until 8 at night but you can still go up to the roof for drinks and to eat your dinner after this time. They also provide towels for you which is great. The bar on the roof is absolutely excellent and the service is impeccable. The bar staff and waiters and waitresses work so hard and are so friendly (whilst also remaining professional). The bar food is great especially the mini burgers and the club sandwiches are to die for. You can also have dinner up on the roof and there are lots of lovely tables and chairs to chose fro

We had booked The Olive Green Hotel three years ago, but Covid intervened. However we were delighted to visit in May. It was all that we had hoped for. Centrally situated in Heraklion, the hotel was ideal for our five day stay. It was very clean, the staff were friendly and helpful and breakfast was good. (Our ferry had arrived at 6 a.m. but we were invited to have breakfast after checking in). We also had dinner in the bar on two occasions and that was both good and well priced. We would certainly return if we visit Heraklion again.

We just finished a four night stay at Mitsis Laguna and can’t wait to go back. We stayed in the Royal Suite which was a total splurge and completely wonderful. But the property as a whole is very well designed so every room is convenient to everything. The walkout pool rooms and ocean view rooms all looked fantastic as well. Even though we arrived with no dinner reservations and the resort was fully booked, the concierge got us reservations for exactly what we wanted. Our favorite was the Cretan restaurant — the food was amazing and our service (Thursday June 15 was exceptional!!!). The main restaurant (buffet) was very good as well and even in peak hours we never waited more than a couple minutes to be seated. Incredible! We also loved that there is late night buffet food served until 4am along with a late night bar — we were never up quite that late but we did arrive at midnight hour first night and were thrilled to be able to eat hot food! The central pool is heated and an absolute delight to swim in. Seats fill up but we were still always able to snag one whenever turned up. The beach is just at the edge of the property and gorgeous — if a bit choppy for actual swimming! The food cart by the beach though was fantastic, and we hit it every day. We also loved the ice cream shop by the pool. You can rent a car at a desk in the hotel for a day or more easily — was about 60 euros and we drove the 30 minutes to visit the Palace of Knossos, admiring the coastal views along the way. Our daughter also truly loved the magic show (kudos to Rocco the magician!) and the really great arcade. This is a fantastic resort. Even though it’s a large property, you are always just steps away from whatever you need and never feel like you’re part of a crowd. The service from literally everyone is so wonderful. I am writing this from the airport and we are sitting here planning our next Mitsis vacation. Highly recommend.

WE' LL COME BACK! Fantastic joy& pleasure we have had at Aquila Hotel at our stay there at Heraklion, it was our first time. Enjoyed it at breakfast, our room was so clean& with enough space with terrace& great view...Pool on 6th floor was pleasurable..All Hotel is interesting with exterior as well as interior...This hotel have so much to offer&most important to give you touch of happines at your stay! Lots of smiles from Belgrade:)) J&K

We give this hotel 10/10! For starters, reception was excellent! Our ferry was canceled and we missed a day there. Not only did the manager not charge us for the room that day, she upgraded us to a corner room because we had such a struggle to get to Heraklion. It was so thoughtful and kind. She also treated us to a bottle of wine when there was a tiny mistake on our bill! Incredible customer service like you rarely see anymore. And it wasn’t just reception- all the staff was exceptionally warm and welcoming. The room was perfection- clean, large, comfortable. The bed was wonderful with excellent linens and pillows. We really slept well there. As others have said the location is perfect and the breakfast is amazingly good. I wish all hotels were like this. Highly recommend.

I don’t know who gives hotels in Greece their star ratings, maybe themselves? This hotel is definitely not 4 star! I would give it a 2 at best! It looks nothing like the pictures, it is old and just ugly. The lobby looks like a backpackers lodge, it smells of cigarettes even! The rooms are just old and disgusting. The toilet doesn’t have enough lights and the drain in the shower doesn’t even work properly! How can this be a 4 star hotel honestly??? Will never be coming back!

Very good location, close to the port, long distance and short-distance bus station. Walk for a few minutes. It is also close to the busiest square, full of restaurants and cafes. No need to choose a sea view room, the window is small, a little sea view. The front desk service is very good, the commercial atmosphere of Crete is not strong, people are very friendly!

The breakfast is very average, it should be bought at the supermarket. There are triple rooms with double beds and small beds. The entrance is small, not easy to find. No parking lot, very close to the old town and pedestrian street

It is only one block away from the shopping and pedestrian street, only a 5-minute walk from the beach, and only 4 kilometers from the airport. The suite is great, with a balcony. The hotel is clean and tidy. The original check-in at 2 pm was very intimate and informed that you can check in at 10 am. If you still go to Crete, you will definitely choose this hotel. The only thing missing is that there is no gym.