Hotels near Sole summerweare, Hersonissos

just returned from our holiday at Stella Island.. What a fantastic place this is. The staff couldn’t be more friendly and helpful. Getting around a place on the golf cart was fun, the drivers were really friendly, especially George!. Plenty of restaurants to choose from, highly recommend steak and the Mexican. You need to book so book early to secure a place. I member of staff were just brilliant, make good friends with the manager who even brought us smoked salmon specially delivered for breakfast because it wasn’t on the menu. Definitely book the Premium villas. Ours was near the ocean and probably the best location. Would definitely go again.

I will try and keep this review to the point. Arrived for a 7 day stay at this hotel. Hotel looks amazing from everywhere. Booked a dazzling sea view room and when we arrived I realised it was not a dazzling sea view room and was more what other hotels would refer to as a partial sea view room - showing slight sea view from a corner. I raised it with staff who advised it was sea view but could look at it tomorrow which given the time I agreed to. I also raised it with my travel company. The following morning in the afternoon I was shown another room which wasn’t a proper sea view either. Given that I paid a considerable amount more for a sea view I wasn’t happy with the room provided. I showed the guy in reception the photo of the room I chose when booking and he told me that it “was just marketing” to which I responded it’s false advertising - he then walked off and left us. Later in the day we had a call from guest relations to ask how our first night had been etc which was nice and I explained the night had been ok but room wasn’t good. The lady told me I was in a urban city room not a dazzling sea view which I had chosen and paid more for. I later received a call from my travel company who advised that another room would be shown. Guest manager maria advised she wasn’t sure why we had been told it was city urban view but the new room was front facing sea view - we eventually moved on day 2 and there was no reimbur*****t for the days we were in the incorrect room. The new room was good but just a shame that it took so long to resolve as nobody wants a bad start to their holiday. My second critique of this hotel is front reception staff - mainly the men. Their attitude is poor and any questions appear to be a chore for them. When we arrived I asked about late checkout as our flight wasn’t until 11.55pm. I was told to request it a day before which I did. I was then told to come at 9pm and I explained I had dinner reservations but would come later In the night. I already knew there was an additional charge to keep the room which I was happy to pay. I was then told the hotel was fully booked and late checkout was not available now but we would have access to facilities. This again left a sour note to the holiday as it meant we had to rush and pack and then didn’t have comforts of using bathroom or resting etc. I also checked the hotel website and *********** which showed the hotel did have room availability so the guy on reception was being dishonest. I did challenge him On this but he didn’t appear to care and said if I wanted to book another room I could but it wouldn’t be ready until 3pm the next day. I could write so much more about this experience but overall it really ruined the day and final day of holiday. What was meant to be a relaxing day ended up being stressful as we had to be out the room by 11 and then had nowhere to really rest. Now onto the positives because there are some. Sun beds / beach etc is accessible and you can get a be

Hotel style village cretese directly on the sea with 2 swimming pools restaurants beach bars etc .You eat well nothing misses staff especially at reception is gentle and available a special thanks to Fotis the room is wide light and clean with an outer space is the 4th time we come back and go always rest and happy

The hotel facilities are very good and new, the swimming is a highlight, and the sunset is especially beautiful. The recliners by the pool need to take a seat in the morning, the towels provided by the recliners and the seat covers are clean and comfortable. The restaurant is romantic and the food is delicious. Hotel service staff try their best to provide services, but seems to be insufficient skills, questions can not be answered in time, need patience, etc. Overall very recommended hotel

The great place to satay and relax, good facillities,