I have experience traveling to developing countries, but I have never encountered operators providing such unscrupulous and fraudulent services. This situation is too severe, so I have decided to write a review for the first time.
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This apartment is extremely unscrupulous and lacks cleanliness. Furthermore, the check-in process requires you to find your mailbox and retrieve the key yourself, which is very inconvenient. The staff are not knowledgeable hotel professionals and you cannot expect professional service. Specific cleanliness issues are as follows:
1) The bed sheets were not changed, so the previous occupant's sheets were still on the bed.
2) There is no daily cleaning or changing of towels and sheets, and the room has an unpleasant odor.
3) The refrigerator and sink were also inadequately cleaned and in a very unsanitary condition.
Although this service apartment is advertised as 5-star, it actually provides a 2-star level of service and is not worth considering. There are reasonably priced, quality service apartments available in Ho Chi Minh, so I recommend using those instead.
I have experience traveling to developing countries, but I have never encountered operators providing such unscrupulous and fraudulent services. This situation is too severe, so I have decided to write a review for the first time.