KIN HOTEL DONG DU

The hotel is relatively small, the waiter's attitude is good, and the location is OK

We were checked into room 804, the sockets above the bedside table had come off the wall, which was unsafe; the shower had a broken mount, which was glued on and broke at the beginning of the shower, which caused discomfort when taking a shower; the safe in the room was not attached to anything, which was distrustful and alarming; the view from the room to the city was terrible; the refrigerator was turned on and there was a very strong smell of burning, and we could not sleep. In the morning we asked to change the room at the reception, to which the girl Winnie treated us and our situation with such disdain and a smirk, such an attitude really hurt. The rooms offered had different problems, we refused with a request to cancel the reservation and return the payment for the remaining nights. Having received a refusal, we wrote to trips.com asking to solve our problem and only after half a day of sorting things out, the VU manager apologized and offered a normal room, but the vacation was seriously ruined and left the worst memories of the entire trip to Vietnam. We also spent a lot of time and nerves on sorting out this situation. For all the time of traveling around the world, the worst hotel with terrible attitude and service.

This is my second stay. I am satisfied with the location. There are many restaurants and shops nearby, and the pedestrian street is not far away. A small and chic hotel, the rooms are not big, but the layout is very distinctive. The retro style continues from the entrance reception hall to the guest rooms. The service is attentive and meticulous. Will stay again.

The location is the main advantage of this hotel. Everything is within walking distance. Before leaving, do not forget an umbrella, both in the rain and in the strong sun, it will come in handy. Opposite the hotel there is a wonderful Japanese restaurant Sushi Hokkaido Sachi. Everything is fresh, tasty and about 30% cheaper than the city average. I recommend it. The hotel is new, clean, the air conditioner works quietly. The bed and pillows were comfortable. The staff is polite and helpful. Do not expect anything unusual. On the contrary, an ordinary 4 * hotel. The overall impressions of the visit are positive.

The small hotel just opened

Very good service, very good location, great value hotel.

It is a very cost-effective hotel