Aiyoudekaola
September 28, 2024
The room was very small, super small. The size of the single bed was 80CM. We were supposed to stay for three days, but we stayed one more day because of a change in our schedule. It was on this day that we felt the poor service attitude of the hotel customer service staff. We went out for a day and came back to the hotel in a mess. The bed was not made, the toilet was not cleaned, the garbage was not thrown away, and the towels were not changed. We called the hotel front desk to clean it up, but they said they couldn't clean it up. We asked them to change it, but they couldn't change it either. In short, they couldn't do anything we asked. It was really speechless. I said I wanted to complain, but they said it was no problem, go ahead. They didn't care about the feelings of the residents at all.
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