Uptown Hoi An Hotel & Spa

Very nice staffs and good services

The hotel staff are very friendly and accommodating toward us.

Convenient location, great breakfast, comfortable beds, excellent service from everyone that works there. They helped us with restaurants, shopping, and adventures. We highly recommend this hotel and will be back.

Stayed at this hotel for a few nights and there were flying bugs regularly in the room particularly around the shower and sink area. The bath tub was filled with sand and I had not gone to the beach which was not pleasant. The breakfast options are limited compared to other hotels I stayed in throughout Vietnam. You can get your choice of eggs, toast, fresh fruit and a few Asian dishes but it rarely changes. There is only one lift meaning you can be waiting for quite some time before getting to and from your room. The location of the hotel is a good walk into the old town which is convenient. It's also a short scooter to the beach. And multiple stores nearby for snacks. The staff were also friendly and welcoming however the air conditioning is not kept on continuously in the hotel lobby and is only turned on when someone is sitting there. The room size is decent and there is a generous size roof top pool. Upon checking out, I was given a bill for two waters that were apparently used from the mini bar. I had not used these and they had instead seen my complimentary waters that I had put in the fridge. After explaining that I did not use anything from the mini bar, they removed these from the bill.

Small, cosy, neat and tidy hotel. 5* service by staff, very helpful and friendly. Very close to the central market and night market. Highly recommended