Ocean Villas Reviews

We booked via trip.com as a family of 3 which was also mentioned on the booking confirmation. Upon arrival we got a room with 1 bed and I had to upgrade to a room 50% more expensive. No discussion was possible about it,. Location: very good, ＜5 minutes walking from the beach. Hygiene: floor was extremely sticky and windows so dirty one can hardly see through. Breakfast was included in the price, which is nice, but do not expect much, expect for a nicely decorated outside breakfast area. Service fee for 2 nights is 40$ , this is not transparent when you book on trip.com

So bad!! They charged me a pre authorization fee and wouldn’t let me pay over the phone for my manager that I needed to have stay there! They are a bunch of crooks!

The customer service was bad

Thanks

They charged me $39 for parking per day. It was not clarified in the reservation. The advertisement said parking in the property. Nowhere did it say with Cargo

Horrible strong smell of chemical cleaner made me sick the whole night. Hope it doesn’t give me cancer. Dirty room. Outdated and needs paint and updated. I would have slept the same in my car. Don’t stay here it’s seriously ghetto and uncaring staff as well

It took 40 min at least to check in, and the staff was not very personal but very robitic going through the line up of ppl waiting to be checked in. Room was decent, but even with windows closed , all night we were awaken by ppl talking and laughing and partying outside our bedroom window. Breakdast wasnt hygienic at all: a bowl of hardboiled eggs already peeled on the table and ppl can just take from it, a peanut butter jar opened with a spoon that who knows used it wear and how and put it back in the jar, milk in a big dispenser on a table outside not on ice or fridge. Location is good and thats the only good point i gave it.

No we're to plug in a curling iron in the bathroom and no mirror where there was a plug. Sink in kitchenette overflow when the bathroom sink was on. Is a plumbing issue sink needs a better p-trap because gasses also came out of the kitchen sink. To fix the mirror problem, you can place a mirror over the microwave. The bathroom is so small you hit your head on the towel rack or wall just to get off the towlet. The bathroom needs a vented fan to get rid of steam from the shower to prevent mildew build up. Otherwise bed was comfortable and room was clean. Not exactly what expected for the price I paid.

Pretty good all around, however shower door broken and main room door not shutting completely, however it did lock and secure. Supposed to be stocked with dishes and the like, but none in room.

This property was close to the board walk. The smell of cleaning product was overwhelming and after a few minutes in the room it was apparent that the floor was not clean as my socks were black from the dirt on the floor... The location of the room was great, However I felt very uncomfortable in the room, It was very sterile and dark.. The shower didn't even have a place for the bar of soap. This could be a great little get away if the owner would just add a few creature comforts to the room and maybe updated the building. The breakfast that was included was pretty nasty & very unsanitary.

This place is nothing to write home about but it is clean and short walk to the Hollywood Beach boardwalk. The checkin process can be taxing as multiple properties have to check in at this location.

Wish I could give them a ZERO. Buyer beware! THIS HOTEL IS SHADY, they double charged me, once under "Ocean Villas" another time under Hollywood Beach Hotels. Dirty, disgusting rooms, broken glass on the walkway going up to the room, broken gate to the pool area (probably some sort of safety violation) Awful customer service. Would not answer the phone when I tried multiple times to call them once I saw the double charge. Do not do business with this hotel OR the "parent company" Hollywood Beach Hotels. They should be shut down. Before writing this review I tried to get the issues resolved, but they refuse to acknowledge anything. Give your business to another hotel.

Every single staff member was so sweet and helpful! We ended up missing our flight out of Miami and so we needed a quick place to stay for cheap-- this checked all our boxes and it ended up being such a great spot to walk the beach, check out a whole bunch of nearby shops and restaurants, and not worry about having to rent another car.

No maid service for 3days. No wash cloths.overall room was old and in need of major repairs