JEN Hong Kong by Shangri-La
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hong Kong
JEN Hong Kong by Shangri-La
No.508 West Queen's Road, Sai Wan, Central and Western District, Hong Kong, China
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JEN Hong Kong by Shangri-La is conveniently located in a dynamic neighborhood of Western District in Hong Kong Island, with MTR HKU Station at its doorstep. The Hotel offers convenient proximity to key transport junctions - 5 minutes from Hong Kong Macau Ferry Terminal, and 10 minutes from Central and Airport Express Hong Kong Station. Managed by Shangri-La Hotels & Resorts, we offer tastefully designed guestrooms and suites, guests may enjoy panoramic views of Victoria Harbour in the harbour-view rooms or gaze at the University of Hong Kong and blissful greenery in the mountain-view rooms. The Hotel is well-equipped with a Club Lounge, Lobby Bar, Rooftop Pool, 24-hour Fitness Centre and the famed Café Malacca, serving authentic Malaysian and Singaporean hawker fare. Unlimited, free high-speed WiFi, mobile charging stations are some features adding to Jen’s unique stay experience.Show More
We Price Match
Last booked 1 hr ago
Highlights
Superb views
Sparkling clean
Delicious Breakfast
Ideal location
Parking availableShow More
Amenities
Executive lounge
Sunbathing area
Outdoor swimming poolFree
Gym
Private Parking
24-hour front desk
Luggage storageFree
Bar
All Amenities
Property Description
JEN Hong Kong by Shangri-La is conveniently located in a dynamic neighborhood of Western District in Hong Kong Island, with MTR HKU Station at its doorstep. The Hotel offers convenient proximity to key transport junctions - 5 minutes from Hong Kong Macau Ferry Terminal, and 10 minutes from Central and Airport Express Hong Kong Station. Managed by Shangri-La Hotels & Resorts, we offer tastefully designed guestrooms and suites, guests may enjoy panoramic views of Victoria Harbour in the harbour-view rooms or gaze at the University of Hong Kong and blissful greenery in the mountain-view rooms. The Hotel is well-equipped with a Club Lounge, Lobby Bar, Rooftop Pool, 24-hour Fitness Centre and the famed Café Malacca, serving authentic Malaysian and Singaporean hawker fare. Unlimited, free high-speed WiFi, mobile charging stations are some features adding to Jen’s unique stay experience.
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4.5/5
GreatVery good, the front desk people are very nice
All 1,186 Reviews
Surroundings
Metro: The University of Hong Kong
(<100m)
Metro: Sai Ying Pun
(740m)
Airport: Hong Kong International Airport
(34.4 km)
Train: Hong Kong West Kowloon Station
(7.3 km)
Landmarks: Hong Kong Tramways (Ding Ding)
(210m)
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Rooms
Guest Reviews
Services & Amenities
Policies
5
Club Harbour View Queen Room
1 Queen bed
21m² | Floor: 22-27
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Check Availability
5
Deluxe City View Twin Room
2 Single bed
21m² | Floor: 18-21
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
4
Superior Twin Room
2 Single bed
21m² | Floor: 4-17
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Deluxe Harbour View Queen Room
1 Queen bed
21m² | Floor: 18-21
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Check Availability
4
Club Harbour View Twin Room
2 Single bed
21m² | Floor: 22-27
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Check Availability
4
Club Suite
1 Queen bed
43m² | Floor: 23-27
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Deluxe Harbour View Twin Room
2 Single bed
21m² | Floor: 18-21
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Check Availability
5
Club Mountain View Room
1 Queen bed
21m² | Floor: 22-27
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
4
Deluxe City View Queen Room
1 Queen bed
21m² | Floor: 18-21
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
4
Deluxe Harbour View Room
2 Single bed or 1 Queen bed
21m² | Floor: 18-21
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
4
Superior Room
1 Queen bed or 2 Single bed
21m² | Floor: 4-17
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
4
Superior Queen Room
1 Queen bed
21m² | Floor: 4-17
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Deluxe City View Room
2 Single bed and 1 Queen bed
21m² | Floor: 18-21
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
Hide Room Types
Guest Reviews
4.5/5
Great
1186 reviews
Verified Reviews- Cleanliness4.5
- Amenities4.3
- Location4.5
- Service4.5
Average for similar properties in Hong Kong
AI Summary
The rooms have comfortable, spacious layouts and high-quality amenities. Guests appreciate the friendly, attentive staff and convenient location near the MTR station and local amenities. Cleanliness is consistently praised.
Guest User
December 31, 2024
很普通的房間，在香港算大的，周邊吃飯和交通很方便
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HJX580
December 28, 2024
離香港大學很近，第二次入住，酒店服務超棒、客服中心一看我們兩人還特意給升級了雙床房，房間雖然小些（香港房間相對都不大）、但環境温馨舒適，設施配置齊全，好評。
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Anonymous User
December 28, 2024
The waitress in the lobby, although she barely had a fake smile, her attitude revealed discrimination and disdain for mainland compatriots from the beginning to the whole process of handling the check-in! ! Your 30-story hotel, when I checked in, I was told not to stay in the last room. You first gave me a room number #412#. Not to mention how unlucky this number is for Cantonese people, everyone knows how unlucky this number is. As soon as I entered, I could smell the toilet and sewer odor! Moreover, even if I moved in and wanted to have a good rest and take a nap, I couldn't cover up the toilet smell even if I put in aromatherapy. After complaining, she finally agreed to change the room, but she said that she could only change to the last room on the 6th floor! ... If I don't give you a bad review, I'll feel sorry for spending 2,000 yuan to stay in your crappy hotel!!!
Original TextTranslation provided by Google
Omaiga🐶🐑🐷
December 26, 2024
性價比較高，設施有點舊
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Guest User
December 25, 2024
地理位置就在港大地鐵站旁邊，走到港大也很方便，房間經濟型面積比較小，勝在性價比比較高，衞生打掃的也不錯
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Guest User
December 24, 2024
一個人旅遊安全是第一位的，JEN酒店讓我住的非常放心。房間乾淨整潔，有家的舒適感，衞生間設計合理好用！
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lavita
December 23, 2024
I was given a room with no view, no view at all.
The hotel is right next to the University of Hong Kong. The service is average. The bathroom is old and the mattress is soft.
Original TextTranslation provided by Google
Guest User
December 23, 2024
不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯
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Services & Amenities
Most Popular Amenities
Executive lounge
Sunbathing area
Outdoor swimming pool
Free
Gym
Private Parking
Additional charge
24-hour front desk
Luggage storage
Free
Bar
2 Restaurants
Cafe
Taxi booking service
Conference room
Business center
Wake-up call
Wi-Fi in public areas
Free
Outdoor swimming pool
Gym
Bar
2 Restaurants
Cafe
Conference room
2 Restaurants
Lobby Bar and Lounge
Style: A la carte
Cuisine: International
Cafe Malacca
Style: A la carte
Cuisine: Asian
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Business hours
Parking
Private (exclusively for guests) is available On-site parking, and Charge, HK$50.00 (approx. ₹ 551.36) Hourly. Reservation needed.
Private Parking
Additional charge
Valet parking
Transportation
Taxi booking service
Business Services
Conference room
Business center
Postal service
Fax/copying service
Multimedia display system
Front Desk Services
Safe at front desk
Bellhop
Luggage storage
Free
Wake-up call
Concierge service
VIP check-in service
24-hour front desk
Express check-in and check-out
Food & Drink
Cafe
Bar
Room service
Lobby bar
Public Areas
Elevator
No smoking in public areas
Non-smoking floor
Executive floor
Executive lounge
Health & Wellness
Gym
Sunbathing area
Cleaning Services
Laundry service (on-site)
Dry cleaning
Ironing service
Facilities for Children
Children's slippers
Accessibility
Accessible rooms available
Safety & Security
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeWestern, Chinese, Asian
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:30 Open
| Age | Fee |
|---|---|
Children 3 years old and under | Free |
Children 4–17 years old | HK$262.00 (approx. ₹ 2,889.10) per person |
Adult | Buffet:HK$262.00 (approx. ₹ 2,889.10) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of HK$800.00 (approx. ₹ 8,821.67) is charged.
Deposit Payment Methodscash, third-party payment service, credit card
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 1999
- Renovated: 2008
- Number of Rooms: 283
JEN Hong Kong by Shangri-La is conveniently located in a dynamic neighborhood of Western District in Hong Kong Island, with MTR HKU Station at its doorstep. The Hotel offers convenient proximity to key transport junctions - 5 minutes from Hong Kong Macau Ferry Terminal, and 10 minutes from Central and Airport Express Hong Kong Station. Managed by Shangri-La Hotels & Resorts, we offer tastefully designed guestrooms and suites, guests may enjoy panoramic views of Victoria Harbour in the harbour-view rooms or gaze at the University of Hong Kong and blissful greenery in the mountain-view rooms. The Hotel is well-equipped with a Club Lounge, Lobby Bar, Rooftop Pool, 24-hour Fitness Centre and the famed Café Malacca, serving authentic Malaysian and Singaporean hawker fare. Unlimited, free high-speed WiFi, mobile charging stations are some features adding to Jen’s unique stay experience.