El Calafate Hotels with Hot Tub

Very disappointed with my stay at the Hotel, I detail my experience below so that you think well before choosing it: Upon arrival and check-in, they informed me that the price they had quoted me by phone and email was not the final price, since it was ”without VAT”, so I had to pay much more than what I was informed. Very inconvenient and unprofessional. The first night I decided with my partner to have dinner in the hotel restaurant. I had to get up from the table to ask for a menu because the attention was terrible.  Literally HALF AN HOUR AFTER ORDERING our food, the waitress came over to tell us that ONE OF THE DISHES WAS NOT AVAILABLE! One hour wait for food and food arrived at the table at 11:20 p.m.  A real disaster. The food service to the room has an extra cost of $1,000 if you ask that the food be brought to your room. Breakfast is nothing special and pretty disappointing. The WIFI signal is bad and the SPA and sauna service that they boast so much about on the website are not a big thing. MY SPA TREATMENT WAS NOT RELAXING AT ALL. I WAS FREEZING THE WHOLE TIME AND ROOM WAS SO BRIGHT I JUST WANTED TO LEAVE! No kettle if you need to heat water, the furniture is old and the TV is also very old, no Netflix or YouTube, like any 5 star hotel of nowadays. The pool is very small, zero privacy or comfort if there are other people enjoying it.  It has a few lounge chairs piled up in a corner so you don't even want to stay there. In conclusion, I was expecting a quality service according to the high price they charge and I was very disappointed. Far from recommending this hotel as there are so many other much better options at a lower price. It really sucks that they take advantage of people like that and that they boast of being a luxury 5-star hotel when they clearly are not.

Although the hotel is not in the town center, the hotel provides a shuttle bus to and from the town center every hour, and the drive is about 15 minutes, not far. The hotel is located on the shores of Lake Argentine, with beautiful scenery and gorgeous sunrise colors! The front desk of the hotel has a service to provide local tourism projects. The lady has a very good attitude and helps our family to arrange the itinerary. The town is not big and has a very breath of life!

A modest aging property located in the small town of Califate that provides a convenient base for exploring the nearby lake and natural wonders. It looks quite stately from the lobby and exterior but the rooms and especially the bathrooms are long over due for an upgrade. We stayed for two nights at the end of January as part of a tour to visit glaciers and national parks. We stayed in a king room on the 2nd floor. While perfectly clean and comfortable it was definitely a step down from other hotels on this trip-comparable to a mid-scale spot in the US. Like other area hotels in Patagonia, there is no Ac due to the normally cool climate and heat is provide via antiquated radiators. Luckily there was a large sliding window to open but without any cross ventilation or fan to move air, the room felt stuffy. The small bathroom was at least 20 years old with outdated fixtures like the tub/shower combo and a tiny single sink with antiquated faucet and sputtering water pressure. Bath amenities were also very basic. Breakfast was included and while there were many selections, items were largely packaged and canned foods set out like canned pears, cold cuts, and processed meats and cheese. As I said, despite the woeful lack of creature comforts, as a place to crash for a couple of nights it was perfectly adequate.

Hotel is made of cardboard. Walls super thin and there is zero control of other guests. I know it’s hard to control but when other guests leave their door Ld open and party in the halls come on!?! At least Daniel at front desk moved us. Some runs have micro safes and barely any room to put anything incl a laptop. No hot water one morning. Fun taking a shower. Mattresses were poor and warped. Breakfast was pretty lousy. Pool and spa looked okay. Dirt, dusty road to walk to downtown. Do not get a room on first floor. Workers loom in you room and can’t leave window open for some fresh air since no A/C. Hard pass.

My husband and I stayed in a standard queen room in January 2020 for 4 nights while on a roadtrip in the area. Positives: - clean room, although part of the bed was broken (the mattress on one side had slightly collapsed) - good wifi - friendly staff - okay breakfast buffet - plentiful, easy and complimentary parking - nice location outside town. The taxis are cheap and easy to use. Negatives: - tried to book treatments at the spa, but was informed it's fully booked. The hotel could inform customers of the need to pre-book before arrival. - the room contained no slippers. Was informed we could get them from the spa but was met by an almost scary lady who demanded a deposit (!!) for SLIPPERS. It would also, apparently, have required filling in forms (:D ). At this point, I didn't know whether I should cry or laugh and decided that the slippers were most definitely not worth the time and effort. - the complimentary shuttle only requires pre-booking TO town and I wouldn't count on using it coming back from town since it appeared to be the survival of the quickest queue-jumper... - two cleaners, on two separate occasions, tried to enter our room even though the ”Do not disturb” sign was hanging on the know and we were trying to sleep. The first try was at 9.30 in the morning! I was absolutely furious. - housekeeping began cleaning rooms at 7 am with zero regard for customers in their rooms. They came armed with extremely loud walkie-talkies so good look having a sleep-in (oh, but that won't be possible anyway as someone will forcefully enter your room even though there's a Do not disturb sign....) - lousy sound isolation between other rooms as well as between the room and hallway. We could hear what TV programme our neighbour was watching and exactly what they were doing in the bathroom. In conclusion, this hotel has great potential but needs to focus more on the small details and the customer experience.

Recommend, this kind of accommodation in a small town is very good 1. The room environment is good, clean and tidy 2. The hotel’s breakfast is very rich, and the lunch set is very good 3. The front desk brother has good English, communication is barrier-free, and the people are very enthusiastic 4. Double bed room with a child to sleep, the bed is a bit small

Overall the Hotel was nice but when we first checked in the room they assigned to us was facing the dusty parking lot with no view whatsoever except the cars. When asked to be moved to another room, the morning reception person would only give us another room at an addition US $20 per night. The hotel did not appear to be fully booked so we surprised at this request but reluctantly agreed. Upon checking out, the same morning receptionist, she charged us twice for the bottles of water we consumed and in our rush to get the taxi did realize this unit l later. Other than the morning Reception person our stay was good. On the contrary, the evening Reception was much more helpful and pleasant.

Hotel is very central and we walked around town everywhere. Staff were super friendly and helpful. I would definitely recommend booking a massage it was delightful. Got rid of my knots and would have gotten another massage but we didnt book in advance so we werent able to. Spa area was unexpected little gem. Jacuzzi and a sauna. The only down side to the hotel was the water pressure wasn't great. Makes a lot of strange noises as well. But this doesn't take away from the rest of the positives from the hotel.