Ashfield Hotel

Not going to lie it’s an absolute **** hole, the hallways reek of rotting corpses and the walls are mouldy and peeling there’s this constant feeling of being watched and the service was dreadful you have to talk to them through a ring doorbell and we couldn’t understand a word the lady was saying through it, we had planned to stay for one night but decided we shouldn’t stay as we didn’t feel safe. Our room was in the basement and the windows would not open as well as the door didn’t have a good lock Do not stay here!!

Very bad experience , I won't book in future, i reached hotel but no one there, receptionist talk on phone but no one there, there is no lift and they give us used towels, I don't forget this trip. I checked my bedsheet then i found spider and dust.

Cancelled booking after arriving at reception

Absolutely the worst place I've stayed. Dirty, cramped and in disrepair. Booked 'Deluxe Double' - anything but, didn't get the room we booked. Don't believe the photos on the website, the inside photos are not the same hotel! Bathroom filthy. Room grubby and dated. Didn't dare use the kettle, fridge or microwave. Bed in the room we booked was meant to be accessible from both sides but in the shoddy room we got it was crammed into a corner so we disturbed each other in the night. No staff on site, couldn't resolve and they refused to refund when we complained. Avoid like the plague

AVOID Room wasn't clean. Heating wasn't working so it was really cold Very unhelpful staff. Had to ring a mobile nobody onsite We were supposed to stay 3 nights but moved after first night Asked for a refund but no joy

Somehow I hadn't completed the booking for this hotel and we wanted to stay there 4.11.23!! I fully accept that it was my fault. I did however email the hotel on 27.7.23 as I hadn't received a confirmation email. They never replied!!! I phoned them today only to discover something went wrong when I booked this hotel. Telling me three before we are visiting Huddersfield is not good enough when I had already pre-empted this problem by emailing them in July. I didn't get a satisfactory apology for having not responded to my email!

Read all the reviews before you book. Beautiful building with well maintained garden. No staff on site. Complicated system of safes and many phone calls to get a code to work. Sent to a dingy dark room on second floor (108), outdated furnishings, stale smell. Five minutes later another phone call, sent to ground floor "garden room" "the best room". Would have been a reception room in the original house. Huge french windows (metal frames, single glazed), vertical blinds, 1980s heavy curtains and pelmet, draw cord not functional. Mismatched furnishings: coffee table with ugly plastic cover, single upholstered chair, two office style fake leather chairs, desk, two single beds pushed together, ugly alcove shelving with microwave, kettle toaster. Mismatched cups. Two wine glasses. Small fridge. No bottled water. No snacks. Tea and coffee, unwrapped tea bags, we did not use as wondered how fresh these were. Trailing electrical wires and extension cables in the eoom. One pat test sticker seen from 2018. Lumpy mattress. En suite shower room recently renewed with plastic wall cladding, shower, loo, basin. Toiletries provided. One bath and one hand towel, for two people. Room clean, linens clean. Pervading smell of scent products.

The hotel has obviously been refurbished and I was very pleased with my small but comfortable room. My friends had a large double room with a spacious bathroom. A little strange not meeting a receptionist but gained entry very quickly and the key safe system was efficient. Overall a very pleasant experience.

Stay away. They called us 11 times prior to our arrival to ask for the same info which we had already given then asked agin when we arrived. Had we arrived in the day the likely hood is that we would have left and booked the travel lodge down the road. We were given what is described as a luxury double which is a joke if you take a look at the attached pictures. Stained towels stained pillow, damaged bed base, worn mattress with no protector on it. Wardrobe with no backing and open to the damp crumbling wall behind. Wallpaper peeling off the walls. Shower was ok shame the cubical was a bit mouldy. There was milk in the kettle so we decided not to use that. I am disgusted that this is still open. I won’t be returning and will also be flagging this place up with booking .com too.