Guest User
September 16, 2024
We enjoyed our stay. Everything was acceptable. Staff were nice. Our bed & room air con was great. Food was good etc.. I would have rated the hotel higher, we're it not for our experience checking out! When we checked out, we booked an Uber to collect us. Pretty standard worldwide...but not at LA Bramda. The hotel refused our taxi entry to collect us. I asked the reception to let our licensed taxi come get us, to which Amer, on reception, said that it was management policy not to allow Uber onto the property & that we should get a paid hotel taxi to the entrance, which was at least a half kilometer away, or walk!!! WOW! Is this policy or is Amer a rogue employee? Either way, it's ridiculous to dictate to a paying guest how they should department. SHAME on LA Branda. I'm discussed by this "policy" and I therefore will actively advise people not to book here. Shameful!