Guest User
January 1, 2023
We were pet-friendly, and I've never seen a hotel with such poor customer service.The room was cold and we couldn't adjust the temperature, so we had to use an electric stove. When I asked the front desk for a request, the service was terrible and the food was the same as usual even though it was New Year's Day, cold and out of stock.The bento boxes at the convenience store were better. I paid a high price even though I stayed during New Year's, and it was the worst, and I paid 35,000 yen per person per night, which was the worst.The reviews say that the food is good, but aren't they all lies?I can't believe it.The food, the service, the room... It was a hotel that was not subject to evaluation, I will not go there again, it was the worst New Year's holiday,
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