98-216 Bukseong-dong 1, Jung-gu, Incheon, 22303, South KoreaView Hotel Details
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Full Moon Hotel Guest Reviews
4.2/5
Very Good
50 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities3.9
Service4.2
Cleanliness4.1
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All reviews(50)
Positive reviews(45)
Reviews with photos/video(13)
Clean and tidy(12)
Great service(10)
Convenient location(8)
Awesome stay(7)
Nice sea view(7)
Great location(6)
Negative reviews(5)
D and I On The Move
Ocean View Double Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 24, 2024
We had such a comfortable stay and could rest well. The hotel is located in a perfect spot with a perfect ocean view. There is an Emart close to the hotel, as well as beautiful cafés and local restaurants. All the attractions are very close, which makes it easy to walk around too! The hotel staff were friendly and helpful. Definitely recommend them!
Response from Property: Thank you very much for using our full moon hotel and taking your precious time to say something.I believe you will continue to support our hotel, and if you visit us again, we will repay you with better service We also promise to provide more sophisticated and comfortable servicesThank you.
Guest User
Deluxe Twin Room Ocean View
Stayed in Sep 2024
Travel with friends
1 review
2.5/5
Posted on Oct 22, 2024
The bathroom was dirty. The furniture was outdated. The breakfast buffet was rather limited and the hotel facilities outside the room were run down.
Response from Property: We thank you for spending valuable time in our hotel I will try to improve the part you mentioned in consultation with the relevant services We will endeavor to provide you with a service that makes your stay as pleasant as possible Thank you very much.
Munx zaya
Standard Twin Room
Stayed in Aug 2024
Family
90 review
5.0/5
Outstanding
Posted on Sep 6, 2024
service nice and celan hotel thank you
Response from Property: Thank you so much for your precious time using our Fulmun Hotel. We will continue to strive to provide services that meet your needs so that all customers can stay more comfortable. Thank you.
Guest User
Standard Twin Room
Stayed in Aug 2024
Couples
4 review
4.2/5
Very Good
Posted on Sep 29, 2024
I didn't have high expectations because the price was cheap, but it exceeded my expectations in a good way.
I think Wolmido is a place where not many Japanese people visit, but there was a lovely smiling woman at the front desk who spoke Japanese.
The room was clean. There were three bottles of free water. The bus stop was nearby and the location was good.
The only thing I was disappointed about was the shower and toilet.
I understand that the toilet and shower are combined because it's Korean style, but the partition was small and the shower water splashed into the toilet, flooding the floor. The wall was transparent, so it was bright when I went to the toilet in the middle of the night, which bothered me.
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Response from Property: Thank you very much for taking the time to leave us your valuable feedback. We value the opinions of each and every guest and will continue to improve our facilities to provide better service and satisfy our guests as quickly as possible. We hope you stay healthy and have a wonderful day. Thank you.
BETHOM
Ocean View Double Room
Stayed in Sep 2024
Travel with friends
1 review
4.5/5
Great
Posted on Nov 2, 2024
Great Service, Comfortable Space
Original TextTranslated by Google
손원태
Deluxe Twin Room Ocean View
Stayed in May 2024
Couples
6 review
4.5/5
Great
Posted on Jun 25, 2024
It was good. I was very satisfied with the location. The service was also good. Thank you for giving me good memories. I will visit again next time.
Original TextTranslated by Google
Response from Property: We would like to express our deepest gratitude for using our Full Moon Hotel and taking the time to leave us your valuable comments. We will always be a Full Moon Hotel that thinks of our customers first and from their perspective. We hope you will continue to support our hotel, and thank you again for leaving your valuable review. Please take care of your health and have a great day. Thank you.
Benning
Standard Twin Room
Stayed in May 2024
Business travelers
16 review
2.2/5
Posted on Jun 6, 2024
Bed too hard, mattress slips too easily. Bed too narrow, the bed looks wider in the photos. Towels too small and old, worn. Bad smell in the room, it was better after airing. No light switch on the bed. All light switches only at the entrance. Unfortunately swimming pool not open. Seating on the roof very nice. Very interesting surroundings.
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6/11
Response from Property: We thank you for spending valuable time in our hotelI will try to improve the part you mentioned in consultation with the relevant departments.We will endeavor to provide you with a service that makes your stay as pleasant as possibleThank you.
Guest User
Ocean View Double Room
Stayed in Apr 2024
Couples
1 review
4.5/5
Great
Posted on May 25, 2024
Great hotel near the sea, the view was magnificent! The hotel respected my request for a high floor for the view, I was happy 😁
Original TextTranslated by Google
Response from Property: Thank you very much for using our Pull Moon Hotel and taking the time to tell us something valuable. In the future, we will do our best to provide more suitable service to our customers so that they can have a more comfortable stay. Thank you.
Guest User
Ocean View Double Room
Stayed in Feb 2024
Travel with friends
3 review
4.2/5
Very Good
Posted on Apr 20, 2024
The sea view room is very beautiful🥹
But the bathroom shower room does not have a dry and wet separation🥲
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Response from Property: Thank you very much for using our Poolmoon Hotel and taking the time to say your valuable words.
We will try to actively reflect your comments.
In the future, we will strive to provide services that better meet the needs of customers so that all customers can stay more comfortably.
Thank you.
ZE_Rose
Standard Twin Room
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Mar 13, 2024
Book a room with Trip and get a discount for just over 1,000 a night. It’s just a 1-minute walk from the Ocean Train’s Ocean Culture Street Station. It’s also very convenient to take bus 45 or 2 from Incheon Subway Station and get off at the Ocean Culture Station. It’s behind the hotel.
But my check-in time is after 18:00 and check-out before 11 o'clock, so I need to pay attention to the check-in time before booking. The service of the counter staff is good, but the language is only Korean and English.
My room type has no toiletries, no mineral water, no floor heating, but built-in heating and air conditioning, which is pretty good. It won’t get too cold in winter.
If I have another chance next time, I would like to book a sea view room. The difference is 200 to 300 yuan.
Original TextTranslated by Google
Response from Property: Thank you very much for using our Poolmoon Hotel and taking the time to say your precious words to you.
We will become a Fullmoon Hotel that always considers customers and thinks from the perspective of customers.
I hope you will continue to support our hotel in the future. Thank you again for leaving your valuable comments.
Please take care of your health. I hope everyone has a good day.
Thank you.
AnastasiiaSannikova
Standard Twin Room
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 20, 2024
The room is small but clean. The beds are killer. The location is not bad, the embankment is 5 minutes away. The staff is responsive, I recommend it 100%.
Original TextTranslated by Google
Response from Property: We are very grateful for your valuable time using our Pullmoon Hotel. In the future, we will try to provide services that meet customer needs so that all customers can have a more comfortable stay. Thank you.
Pyotr
Standard Twin Room
Stayed in Jan 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 26, 2024
Everything went very well, many elevators, a rooftop terrace and a great view of the sea and sunset. The room is large enough, a meter and a two-meter bed. Price and amenities are very balanced)
Original TextTranslated by Google
Response from Property: I would like to express my deep gratitude for using our Pullmoon Hotel and for saying something valuable with your precious time.
In the future, we will try to provide services that match the customer's level, so that all customers can stay more comfortable.
Thank you.
Guest User
Standard Twin Room
Stayed in Jul 2024
Couples
2 review
4.2/5
Very Good
Posted on Sep 8, 2024
The environment feels a bit dark, but it's clean
The room service who helps to manage the room is also very attentive.
If you have a smart tv, you can watch YouTube on the TV
The location is very convenient, you can reach the lively streets as soon as you get there
Original TextTranslated by Google
Response from Property: 非常感謝您使用我們的Poolmoon酒店,抽出寶貴的時間對您說寶貴的話。今後爲了讓所有顧客都能更加舒適地停留,我們會努力提供更加符合顧客需求的服務。謝謝。
진실청년
Standard Double Room City view
Stayed in Apr 2024
Family
1 review
4.5/5
Great
Posted on May 22, 2024
I liked the friendliness of the guide staff and the cleanliness of the accommodations, and I plan to visit again.
Original TextTranslated by Google
Response from Property: We would like to express our deepest gratitude for using our Full Moon Hotel and taking the time to leave us your valuable comments. We will always be a Full Moon Hotel that thinks of our customers first and from their perspective. We hope you will continue to support our hotel, and thank you again for leaving your valuable review. Please take care of your health and have a great day. Thank you.
갤럭시미아
Deluxe Twin Room Ocean View
Stayed in Mar 2024
Family
3 review
4.5/5
Great
Posted on Apr 25, 2024
I can hear everything from the room next door~~
The staff service is very good.
Maybe because breakfast came late, there wasn’t much to eat.
Cleanliness is good.
I couldn't see any hair.
Original TextTranslated by Google
Response from Property: Thank you very much for taking the time to use our Full Moon Hotel.
We will improve the breakfast you mentioned so that it is filled so that you do not have any inconvenience while eating even if time has passed.
We will continue to strive to provide services that meet the needs of our customers so that they can stay more comfortably.
thank you