Austria Trend Hotel Congress Innsbruck Reviews
Austria Trend Hotel Congress Innsbruck
Rennweg 12a, Innsbruck, Tyrol, 6020, AustriaView Hotel Details
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Austria Trend Hotel Congress Innsbruck Guest Reviews
4.4/5
Very Good
119 review
Verified reviewsLocation4.4
Amenities4.3
Service4.3
Cleanliness4.5
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All reviews(119)
Positive reviews(30)
Reviews with photos/video(8)
Awesome stay(11)
Clean and tidy(10)
Convenient location(7)
Mei
Classic Room
Stayed in Aug 2024
Couples
9 review
Outstanding
Posted on Aug 25, 2024
Spacious room. Next to grocery store, 10 mins walk to city centre, close to bus station, and funicular station.
Response from Property: Dear Mei, Thank you for highlighting the spacious rooms and convenient location of our hotel. We are glad that you enjoyed your stay with us.Looking forward to welcoming you back soon. Best regards,Sebastian Wolak, MAGeneral Manager
Cherish Ler
Comfort twin Room Non smoking
Stayed in Feb 2024
Couples
2 review
Amazing
Posted on Feb 15, 2024
-Good and clean room & facilities
-Room View very good.
Response from Property: Dear Chrish, thank you for your great review of our hotel. We are very happy to read that you enjoyed our great location and the nice view. We hope to welcome your very soon again. Best regards, Sebastian Wolak, MAGeneral Manager
IsmailRahman
Executive Room
Stayed in Dec 2023
Family
3 review
Outstanding
Posted on Dec 29, 2023
Nice view and easy access to attractions. Friendly staff too
Response from Property: Dear Ismail,many thanks for your good review of our Austria Trend Hotel Congress Innsbruck. We are very happy to read, that you enjoyed your stay and our service in our hotel. We are looking forward to welcome you very soon again.Best regards, Sebastian Wolak, MAGeneral Manager
Guest User
Superior Room
Stayed in Jun 2024
Travel with friends
6 review
Outstanding
Posted on Jul 26, 2024
Good and will come again!
Response from Property: Dear guest, thank you for your positive feedback! We are delighted to hear that you had a good experience with us. We look forward to welcoming you back in the future. Best regards,Sebastian Wolak, MAGeneral Manager
Huihua
Classic twin Room Non smoking
Stayed in Apr 2024
Travel with friends
5 review
Very Good
Posted on May 1, 2024
Confortable
Response from Property: Dear Huihua,many thanks for your good review of our Austria Trend Hotel Congress Innsbruck. We are very happy to read, that you had a comfortable stay in our hotel. We are looking forward to welcome you very soon again.Best regards, Sebastian Wolak, MAGeneral Manager
Guest User
Classic queen Room Non smoking
Stayed in Aug 2022
Couples
2 review
Amazing
Posted on Aug 31, 2022
We had a lovely stay. Staffs are accommodating.
Response from Property: Dear Guest, Thank you very much for the lovely feedback. We are very pleased that you enjoyed your stay with us and we hope to welcome you back soon.Best regards, Your Austria Trend Hotel Congress Innsbruck Team****
Sanggaileibingzhangzhao
Classic Room
Stayed in Apr 2024
Couples
10 review
Outstanding
Posted on Apr 23, 2024
The hotel is very good, clean and sanitary. It is located by the Inn River. The North Chain Mountain Cableway is next to the river. You can see the snow-capped mountains. The windows are well soundproofed. The road next to it is not noisy at night. If there is a chance, I will stay here again.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you very much for the great feedback. We are very pleased that you were able to enjoy the beautiful view and that you felt comfortable in our hotel. We hope to welcome you again soon. Best regards, Sebastian Wolak, MAGeneral Manager
s
Classic Room
Stayed in Mar 2024
Couples
2 review
Outstanding
Posted on Mar 30, 2024
It was much better than I expected. The breakfast was excellent, and the room size, bedding, and parking were also good. Although the parking fee was 18 euros per day, I was satisfied.
It's about a 6-10 walk distance from the old town, but it's very close to the train station to Norditike.
If I come back to Innsbruck, I would like to visit again.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you very much for your great feedback. We are very pleased to read that we have exceeded your expectations. We are particularly pleased that you enjoyed our Tyrolean breakfast and that you were able to take advantage of the good location of our hotel.We look forward to welcoming you again on your next stay in Innsbruck. Best regards,Sebastian Wolak, MAGeneral Manager
Guest User
Superior Room
Stayed in Mar 2024
Business travelers
21 review
Great
Posted on May 29, 2024
I like this hotel very much. It is so clean. The room is the largest I have stayed in Europe. The breakfast is rich. You can see the Alps from the window. You can walk to the old town. It is not far from the train station to go up the mountain for skiing. You can walk there.
Original TextTranslated by Google
Response from Property: Dear Guest, thank you very much for the great feedback. We are plesant to read that you liked your big rooms, our tyrolean breakfast and the wonderful location near the old town. We hope to welcome you very soon again. Best regards, Sebastian Wolak, MA General Manager
지칠공
Superior Room
Stayed in Mar 2024
Travel with friends
15 review
Outstanding
Posted on Mar 17, 2024
The view is great, the cleanliness is good, and there's a park nearby so it's great for a walk. It's also great to walk to the streets of the old town. Recommended!!
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you very much for the great feedback. We are very pleased that you were able to enjoy our beautiful view from the rooms and the great location near the center. We hope to welcome you back soon.Best regards, Sebastian Wolak, MAGeneral Manager
Guest User
Classic Room
Stayed in Aug 2024
Family
5 review
Amazing
Posted on Aug 19, 2024
It was clean and spacious, so I was very satisfied. The station is just a tram ride away. There is a supermarket next door.
Original TextTranslated by Google
Response from Property: Dear valued guest, we are delighted that you have enjoyed your stay. Thank you for your kind words about the cleanliness and convenient location of our hotel. We look forward to welcoming you back again. With kind regards,Sebastian Wolak, MAGeneral Manager
Guest User
Classic Room
Stayed in Feb 2024
Couples
6 review
Outstanding
Posted on Feb 13, 2024
The hotel is very cost-effective and clean. The management room is large enough. The location is very good. It is near the cable car station and very close to the train station. The staff is kind and polite. It is well-equipped, especially the hairdryer is big enough and very useful. The sheets are also clean and provided for each person. The quilt is also very considerate. Air conditioning is provided to adjust the heating and cooling at will.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you very much for the great feedback. We are pleased to read that you liked our hotel facilities and that you were able to enjoy the close location to the old town.We hope to welcome your very soon again. Best regards, Sebastian Wolak, MA General Manager
Guest User
Superior Room
Stayed in Aug 2024
Family
18 review
Very Good
Posted on Aug 10, 2024
The hotel is in a good location, and you can walk to the Golden Roof in 15 minutes. The room is very big, but the bed is very small! It's a bit too small! I, a 200-pound fat man, can hardly turn over! Can't such a big room put two slightly bigger beds? But the hotel staff is very good and took the initiative to introduce us to the tips of roadside parking. Thank you very much! I have to complain about Ctrip's settings here. Customers cannot contact the hotel through email, which makes us unable to book parking spaces with the hotel!
Original TextTranslated by Google
Response from Property: Dear Guest, thank you very much for your valuable feedback. We apologize that the size of the bed did not meet your expectations. For the next stay you can ask for a big King size bed. We greatly appreciate your praise for our staff. We look forward to welcoming you again.With kind regards,Sebastian Wolak, MAGeneral Manager
양지호
Classic Room
Stayed in Oct 2023
Travel with friends
3 review
Outstanding
Posted on Oct 11, 2023
The hotel facilities are also top-notch. ㅅTry using it haha. The location of the accommodation is a little far, but it's good because it's close to the old town. The facilities are also clean.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your great feedback, we are very pleased that you enjoyed the great location and that you liked our hotel facilities.We are looking forward to welcome you very soon again. Best regards, Sebastian Wolak, MA General Manager
Guest User
Superior Room
Stayed in Mar 2024
Solo travelers
4 review
Posted on Mar 9, 2024
During my stay, the charging plug of the portable insulin refrigerator was unplugged by the hotel attendant for no reason. Insulin needs to be kept in a low-temperature environment during the trip to ensure effectiveness. This incident is very bad for diabetic patients traveling cross-border. It causes serious interference. They complained to the hotel front desk and were discriminated against without reason. Once again, I tried to respond to my superiors, but I was targeted even more. So if you give a one-star negative review, the experience is very bad. Please avoid choosing it. The service level can be said to be poor to a certain extent!
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for your message. We apologize that you had a negative experience in our hotel. Of course, we will speak to our team on site about this incident and investigate whether one of our employees pulled the plug here. We hope you did not suffer any damage to your health and had a pleasant journey.Best regards,Christine KlinovskiEvent & Congress Manager