GGuest UserThis is probably my third time here, and this visit was particularly outstanding. Let's start with the rooms: for three adults, we initially booked one castle mountain view twin room. The room and beds were spacious enough, definitely sufficient. However, after staying for a bit, we felt we could be even more comfortable, so we booked another castle mountain view hot spring king room, which truly exceeded our expectations. The TV was bigger, and there was a huge hot spring tub that could easily fit 3, 4, 5, or even 6 people. The room was well-equipped, and the facilities were so new that even seniors needed guidance (^~^). The bedding was spotlessly clean, soft, and skin-friendly. There was one minor flaw: a small hand towel on the vanity had a slight smell, but it was harmless.
Next, the environment: a castle villa nestled among mountains and water. As soon as you drive in, you're immersed in the beautiful scenery. The geographical advantage is clear; the air, fragrant with grass, instantly helps you clear your mind and relax. It's perfect for city dwellers looking to escape the hustle and bustle occasionally and return to nature's embrace. The hot spring pools are divided into public areas and private baths. The public areas are further divided into indoor and outdoor sections, with the infinity pool being a highlight. The hot spring water is incredibly beneficial for people with joint issues. Even the taps in the room provide hot spring water.
And the service was impeccable. Staff in all areas proactively greeted us and offered assistance. It would be even better if there were dedicated porters or doormen; that way, guests could have their luggage taken from their car and delivered to their room as soon as they park. The staff in the hot spring area promptly replenished towels, fruit, drinks, and all other necessities, and constantly reminded us about slippery floors and safety, providing a truly family-like warmth. Based on the hotel's bookings for the day, they kindly offered complimentary early check-in and late check-out, which made our elderly companions feel much more at ease and less rushed. Oh, and the breakfast was quite rich; the Chinese pastries were a hit with the elders. It was a very enjoyable trip to Benxi Xikang, and this will definitely not be my last time; many more visits are in store.
Show more