Impiana Hotel Ipoh

Impiana Hotel Ipoh Reviews

Impiana Hotel Ipoh

18, Jln Sultan Nazrin Shah, Ipoh, MalaysiaView Hotel Details
Impiana Hotel Ipoh
Impiana Hotel IpohImpiana Hotel IpohImpiana Hotel Ipoh
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Impiana Hotel Ipoh Guest Reviews

4.2/5
Very Good
703 review
Verified reviews
Location4.4
Amenities4.0
Service4.2
Cleanliness4.1
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All Reviews(703)
Positive reviews(674)
Reviews with photos/video(197)
Convenient location(47)
Large rooms(44)
Delicious breakfast(44)
Parking difficult(36)
Great swimming pool(21)
Perfect for kids(18)
Delicious buffet(9)
Located downtown(6)
Negative reviews(29)
Anonymous User
Deluxe King Room
Stayed in Jun 2024
Couples
1 review
3.7/5
Posted on Jun 24, 2024
Upon check-in around 2.30pm the staff is trying his best to allocate the room and after 25 minutes he managed. We park our car outside on the street road infront of hotel. The room was clean and comfortable (housekeeping done a Good Job!). In the evenings around 4pm we went out to had our late lunch and stop by FO counter and inform staff ( 1 girl staff ) get the Engineering staff to check my bathroom shower water pressure is so slow. When we reach our car I have caught to a surprise that I have been summoned by MBI !! ( I do not encounter that the FO staff told me to park inside as I only many cars parked outside and assumed we park outside!! When we came back around 5.30pm and I asked her if the water pressure has been done?.. she answered ( oh must do now ke) means this is not done! The next morning breakfast was So/So!! Salad Bar was terrible ( lettuce is not fresh - omelette only prepared with onions - cheese - mushroom) should the Chef consider to also have few others choices like capsicum (3 different )- spring onion. Nasi Lemak ( Ikan Bilis is so tough - I believe that Ipoh is near to setiawan where can get good anchovies). Outside at Veranda- the blind is just at the food counter side and how about the tables for guests? We left open without blinds and open to the sun and few guests run inside course of hot sun and they are with small kids. Coffee machine was Off at 10.am and breakfast over at 10.30am.. Overall- the Head Chef should check the Food Standard & Quality! This is important for the hotel reputations. Why we stayed at Impiana Hotel Ipoh?? Because it is only few Good Hotel in Ipoh and should be the same Standard as Impiana KLCC. Please look into this and we may visit again in July for few nights. Sincerely Thank You.
Response from Property: Dear Anonymous User,Greetings from Impiana Hotel, Ipoh!Thank you for coming and shared your good time memories with this hotel. We’re proud to be part of the sentimental value.We have taken note of your comments on your overall stay and wish to apologies for the inconvenience caused. Rest assured; we are taking necessary steps to improve on the areas highlighted.Please do contact us directly on your next booking as we hope that you will give us another chance in the future to provide you with a better stay experience. Till then, our best wishes to you.Kind regards,The Management,Impiana Hotel Ipoh.
Ayie Omar
Deluxe Room
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 19, 2024
Tempat rileks cuma tak bleh bangun lewat..contruction sebelah pagi2 dah bising overall nice place to overnite n food pun sedap
Ayie86
Deluxe King Room
Stayed in May 2024
Family
1 review
3.7/5
Posted on Jun 6, 2024
Please close your swimming pool and do a renovation. My son twice bleeding due to poor tiles condition.
Response from Property: Dear Ayie86,Greetings!Thank you for staying with us and for taking the time to provide us some invaluable feedback for improvement.We are sorry to hear that your stay was less than satisfactory and we apologise for the shortcomings highlighted. Rest assured, we will continue to improve accordingly.It was a pleasure serving you and we look forward to welcoming you again, should your travels bring you back to Ipoh in the future.Kind regards.The Management,Impiana Hotel Ipoh.
Faddy82
Deluxe Twin Room
Stayed in May 2024
Family
15 review
4.0/5
Very Good
Posted on May 30, 2024
One of our preferred hotel with good breakfast,the room was nice and comfy. My kid love to play at the pool.
Response from Property: Dear Faddy82,Greetings from Impiana Hotel Ipoh!Thank you for your review on your recent stay with us. We are delighted to note that you had a good overall stay experience and found our services and location ideal during your trip to Ipoh. Impiana Hotel is the best choice for a short stay in Ipoh, offering great value for money.We look forward to welcoming you back soon and should you require any assistance on your next booking, do contact us directly. Till then, our best wishes to you.Kind regards.The Management,Impiana Hotel Ipoh.
Faazah
Deluxe Twin Room
Stayed in May 2024
Family
1 review
4.2/5
Very Good
Posted on May 12, 2024
I would personally say that the service this time was good though at first when we got there we had to wait as there were people ahead of us at the check in. First and foremost, the room was good as it had a good view. Besides that, the room provided a good entertaimet tool being the televison and television channel, netflix and youtube. Other than that, the hospitality from the bellboy was also exellent with their good service.
Response from Property: Dear Faazah,Greetings from Impiana Hotel Ipoh!Thank you for your review on your wonderful experience stay with us. We are delighted to note that you had a good overall stay experience and found our services and location ideal during your trip to Ipoh. Impiana Hotel is the best choice for a short stay in Ipoh, offering great value for money.We look forward to welcoming you back soon and should you require any assistance on your next booking, do contact us directly. Till then, our best wishes to you.Kind regards.The Management,Impiana Hotel Ipoh.
Guest User
Deluxe Room
Stayed in Apr 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on May 26, 2024
The hotel must upgrade their fasilities. Its confortable to stay but if the management upgrade much more better to stay.
Response from Property: Dear Guest User,Greetings from Impiana Hotel, Ipoh!Thank you for coming and shared your good time memories with this hotel. We’re proud to be part of the sentimental value.We have taken note of your comments on your overall stay and wish to apologies for the inconvenience caused. Rest assured; we are taking necessary steps to improve on the areas highlighted.Please do contact us directly on your next booking as we hope that you will give us another chance in the future to provide you with a better stay experience. Till then, our best wishes to you.Kind regards,The Management,Impiana Hotel Ipoh.
Anonymous User
Deluxe King Room
Stayed in Apr 2024
Solo travelers
21 review
4.0/5
Very Good
Posted on Apr 7, 2024
Just spending time in Ipoh due some errands. Location ok, peace. The hospitality ok. Food also ok. Since ramadhan month, not much choice to have. However, no promotion for guest stay for iftar. Too bad
Response from Property: Dear Anonymous User,Greetings from Impiana Hotel Ipoh!Thank you for sharing an awesome review on your recent stay and the EXCELLENT rating for our hotel. We have taken note of our shortcoming in our services and will take the necessary steps to improve further in this area.Once again, we are delighted that you truly enjoyed your stay, and we look forward to welcoming you back soon to Impiana Hotel Ipoh. Please do contact us directly for the BEST DEALS ONLINE for your next visit. Till then, our best wishes to you.Kind regards,The Management,Impiana Hotel Ipoh.
Dixon Thum
Deluxe King Room
Stayed in Mar 2024
Couples
2 review
5.0/5
Outstanding
Posted on Mar 25, 2024
I booked this hotel at a very reasonable price, considering its location, facilities and comfort. It is strategically located near some popular makan places (about 5 mins drive away) like tong shui street, main town where they sell popular chicken rice, souvenir shops and pasar malam. The room was clean and neat, comes with a bath tub! Had a comforting bath after a compact day in Ipoh. Basement parking was free. I would recommend this to friends and anyone who wants comfort stay and convenient when travel.
6/10
Response from Property: Dear Dixon Thum,Greetings from Impiana Hotel Ipoh!We are so glad you had chosen to stay with us. We Thank you for your kind review and the EXCELLENT rating. We are glad that we are part of your beautiful moment. We appreciative of your kind words. We look forward to welcoming you back soon to stay with us.Kind regards.The Management,Impiana Hotel Ipoh.
SueLim
Deluxe Room
Stayed in Mar 2024
Couples
16 review
3.0/5
Posted on Mar 30, 2024
Room size fair with the price but the carpet look old. Aircon not enough cold even already set to highest where the remote is very old style.. Toilet will have cooking smelt if downstairs got ppl cook. There are construction on going nearby hotel.. so quite noisy... There are outdoor swimming pool behind the hotel restaurant.
Response from Property: Dear SueLim,Greetings!Thank you for staying with us and for taking the time to provide us some invaluable feedback for improvement.We are sorry to hear that your stay was less than satisfactory, and we apologise for the shortcomings highlighted. Rest assured we will continue to improve accordingly.It was a pleasure serving you and we look forward to welcoming you again, should your travels bring you back to Ipoh in the future.Kind regards.The Management,Impiana Hotel Ipoh.
Tien chee ling
Deluxe Room
Stayed in Jun 2024
Family
6 review
5.0/5
Outstanding
Posted on Jun 20, 2024
Comfortable and cozy, suitable for family stays
Response from Property: Dear Tien Chee Ling,Greetings from Impiana Hotel Ipoh!Thank you for your review on your wonderful experience stay with us. We are delighted to note that you had a good overall stay experience and found our services and location ideal during your trip to Ipoh. Impiana Hotel is the best choice for a short stay in Ipoh, offering great value for money.We look forward to welcoming you back soon and should you require any assistance on your next booking, do contact us directly. Till then, our best wishes to you.Kind regards.The Management,Impiana Hotel Ipoh.
ChelseaC
Deluxe King Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 26, 2024
Hotel's environment was super good, and service also quite nice will come again
Response from Property: Dear ChealseaC,Greetings from Impiana Hotel Ipoh!We are so glad you had chosen to stay with us. We Thank you for your kind review and the EXCELLENT rating. We are glad that we are part of your beautiful moment. We appreciative of your kind words. We look forward to welcoming you back soon to stay with us.Kind regards.The Management,Impiana Hotel Ipoh.
Callie
Deluxe King Room
Stayed in Mar 2024
Couples
4 review
3.0/5
Posted on Mar 30, 2024
Hotel standard not up to the star rating. Car park is scary and look *******. Room and hotel not well maintain and the toilet glass door is very dangerous. During check in or room service menu should let us know room service last call timing.
Response from Property: Dear Callie,Greetings!Thank you for staying with us and for taking the time to provide us some invaluable feedback for improvement.We are sorry to hear that your stay was less than satisfactory, and we apologise for the shortcomings highlighted. Rest assured we will continue to improve accordingly.It was a pleasure serving you and we look forward to welcoming you again, should your travels bring you back to Ipoh in the future.Kind regards.The Management,Impiana Hotel Ipoh.
Noorazlinda Mohd Nordin
Family Room
Stayed in Mar 2024
Family
2 review
4.5/5
Great
Posted on Mar 11, 2024
Its a hotel that I want to repeat staying. The staf is very accomodative and helpful (I had a good experience with a staf named Villa). Room is spacious although looks old and the food spread is tasty and delicious. πŸ‘πŸ‘
Response from Property: Dear Noorazlinda Mohd Nordin,Greetings from Impiana Hotel Ipoh!Thank you for sharing a review of your recent experience. I am so glad to hear that we made a good impression on you. Our team here at Impiana Hotel, Ipoh are committed to providing high-quality customer service.Once again, thank you and we hope you’ll visit us again soon. Kind regards.The Management,Impiana Hotel Ipoh.
Yee Hong Chuah
Deluxe Twin Room
Stayed in Apr 2024
Solo travelers
3 review
4.0/5
Very Good
Posted on Apr 21, 2024
Good good Good good Good good Good good Good good Good good Good good
Response from Property: Dear Yee Hong Chuah,Greetings from Impiana Hotel Ipoh!We are so glad you had chosen to stay with us. We Thank you for your kind review and the EXCELLENT rating. We are glad that we are part of your beautiful moment. We appreciative of your kind words. We look forward to welcoming you back soon to stay with us.Kind regards.The Management,Impiana Hotel Ipoh.
Guest User
Deluxe King Room
Stayed in Mar 2024
Couples
4 review
5.0/5
Outstanding
Posted on Apr 1, 2024
I enjoy staying in this hotel. The dinner buffet is good. I would come again.
Response from Property: Dear Guest User, Greetings from Impiana Hotel Ipoh! We are so glad you had chosen to stay with us. We Thank you for your kind review and the EXCELLENT rating. We are glad that we are part of your beautiful moment. We appreciative of your kind words. We look forward to welcoming you back soon to stay with us. Kind regards. The Management, Impiana Hotel Ipoh.