Hotels near Charlotte Tilbury - Nordstrom Irvine, Irvine

This was the second time we stayed here. Though we checked in late, the front desk staff was still very accommodating and friendly, the rooms were clean and smelled really fresh when we got inside. The TV remote was even wrapped for sanitation. We checked out after 3 days of stay, half way towards LA we find out that my sister left her phone at the room. We immediately called the hotel and spoke with their front desk. They safe kept my sisters phone and when we came back they hand it to us. We really appreciate there honesty. Kudos to all their staff! I highly recommend this hotel when in Lake forest or nearby areas. Enrique

The place is basic but clean & very convenient. The breakfast each day was great. I travel with a service dog and there were plenty of safe, handy places to walk. I will stay there again, especially for the price!

Facilities: Kitchen supplies, tableware, pots and pans are all very complete, including a microwave, refrigerator, and dishwasher. They are all very good. Hygiene: There will be staff doing sanitation every day. Most of them are Mexicans or Spanish. Many do not speak English. They do it at least every day. Sometimes it is full cleaning. Sometimes it is just changing toiletries and garbage. Service: The service staff are very nice, which is really good Environment: The apartment environment is also very good and very comfortable

This hotel had so many great reviews, but we have stayed here twice, and have had HORRIBLE experiences both times. We are globalists and used points to book. I booked online using the World of Hyatt app, where names of other people staying in the room are added to the ”notes”. I was staying with my aunt and uncle while my husband and mother in law stayed at another hotel where we also have points. Edward at the front desk was rude and unhelpful when my aunt and uncle arrived before me and attempted to check in. He accused them of lying and said he can't see notes on reservations from his computer, and told them that having their names in the notes section meant nothing anyway because ”anyone could hack in and add names.” They also had a printed copy of the reservation with them, so obviously they should have been allowed to check in. I tried to call from the car while driving to meet them, to let Edward know they should be on the reservation, but he wouldn't help and said I had to call some 800 number to have a rep add their names to reservation. Well, I was driving a rental car in traffic, so this was not possible! It felt like he was intentionally trying to make our experience inconvenient for some reason, which was so sad and disappointing. If he was trying to do everything he could to help, but unable, that would have been okay, but he was just unnecessarily RUDE and completely unapologetic or willing to do ANYTHING to try to help, which is why I'm writing this review, and it was also embarrassing for me as a globalist trying to let my family stay in my room with me. When I finally arrived to check in, my aunt and uncle were sitting on the curb outside because they said they felt uncomfortable in the lobby with Edward glaring at them. I checked us in, and Edward was still unapologetic and rude. We are usually upgraded as globalists, but we were not offered this either. The room was fine and clean at least. Also, globalists usually receive complementary parking, but when we checked out, we were charged for parking. I tried to call the customer service line, waiting on hold for 38 minutes before being hung up on. I also tried to use the live customer service chat through the app, but after 41 minutes, no one ever came online. I finally reached the hotel directly, and the general manager, Terry or Kerry? was rude and said the charges were valid unless the reservation was ”redemptive.” I wasn't sure what she meant by that, but I'm done with this hotel.

The room is spacious and bright, tidy and hygienic, with a wide view. The bathroom has shampoo, conditioner, shower gel and towels. There is no toothbrush, toothpaste and slippers. The hotel has a paid parking lot, and breakfast is available for an additional fee.

We stayed at Staybridge Suites in Irvine for 3 weeks when we moved into the area and it was everything we hoped for and more. The spacious rooms, full in-room kitchen, laundry room, pool, and other amenities all made our extended stay comfortable and pleasant. But the best part of our stay was the amazing staff that went above and beyond to solve any issue and make our stay even better. Jorge, Fara, Sandra, and all the other staff members - thank you for your hospitality and professionalism.

I thought it was by the sea, but I was wrong. The address is near the airport. The hotel has all the facilities, and parking is charged separately. It is 10 minutes from UCI and 30 minutes from the beach. Considering the price-performance ratio, it is worth recommending.

Right next to airport, convenient location. No restaurant available within walking distance. Room is clean, nice swimming pool. Parking costs $18 per night. It's too much.

The facilities are very old, the toilet is filled with water manually intermittently, and the refrigerator makes a loud noise. The room is not soundproof. It's close to the beach and not far from restaurants and shopping streets. The location is good.

We stayed a night for president’s day weekend. We checked in around 8 PM and were greeted by excellent service from their front desk specialist, Alexander. Alexander was quick to get us checked in and truly helped us feel welcome. I can say it was one of the best check in experiences I have had. He was able to provide all pertinent info we needed and promptly direct us to our room. We found our room very clean and ready for a relaxing evening after a day on our feet. Thanks Alexander and the team at Crowne Plaza Costa Mesa Orange County!