3-Star Hotels in Irving

This review comes from a hospitality property owner/operator who has seen both sides of the guest/management experience. We booked a one night stay at this property prior to flying out of DFW the next morning. When we arrived, the room we had requested through Hiltons website was having repairs to the cable tv so we accepted a different room. The room seemed chilly-the outdoor temps were in the 40s. We adjusted the thermostat with no results. After giving the system an hour to adjust, we called the front desk. They sent a maintenance man to check. His instruments showed a temp of 67 degrees, however a little banging around, he said he thought it was working and left. Nothing changed. We turned the thermostat to 80 degrees-the highest it would go-but magically the room temp stayed at exactly 67 degrees. We went down to the front desk and asked to be moved. The clerk went to the back for a few minutes and came back to tell us they were full and had no other rooms available. But he was sending maintenance back up to check on it. Oh—and they would send a couple of blankets. We decided to visit the managers reception while maintenance worked in our room. While there, we noticed several groups of men coming in together. All were in work clothes and sweatshirts. The atrium was even chillier than our room so we left to go back upstairs. We ordered room service which was a very pleasant experience and excellent service. When it was delivered, we commented about how chilly the hotel is and she said, “yes, the guys complain when we turn up the heat”. Bottom line? This hotel caters to corporate contract guests and has their systems governed to their desires with no leeway for individual room controls. There were other maintenance issues not mentioned here. Second conclusion? They were not full as I checked availability and they had vacancies. Another room would not have solved our problem since all systems must be governed to the hotels parameters. So, if you choose to stay here, ask for the contract price because that’s the service you will get.

the hotel provided free airport shuttle service, which is good for me, and they picked me up in ＜20 mins after i called them. room is clean, although the facilities are old.

Front desk was very helpful and nice the breakfast was good and the hotel was very quiet nice and dark rooms to take a nap in I would rate this hotel five stars The only negative I have to say is the construction on the road but the hotel itself is great

With a stay at Sonesta ES Suites Dallas - Las Colinas in Irving (Las Colinas), you'll be within a 5-minute drive of Irving Convention Center and University of Dallas. This hotel is 8.5 mi (13.7 km) from C.R. Smith Aviation Museum and 9.1 mi (14.6 km) from Frontiers of Flight Museum.Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.Grab a bite from the snack bar/deli serving guests of Sonesta ES Suites Dallas - Las Colinas. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 117 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and separate sitting areas, and housekeeping is provided on request.

As a Marriott Platinum I try to choose hotels with a Club lounge. I always enjoy the evening snacks/drinks. For some reason the Sheraton DFW does nothing in the evening except put out granola bars and water. There's also sodas in a fridge. The Club level room is nice, the restaurant food- baby back ribs fantastic. Overall it was a nice stay but come on Marriott, the lounge is suppose to have a little wine/snacks in the evening (even house wine). As I came out of the lounge there was a guy at the elevator who said, ”You must have special powers. My lounge card won't let me in.” I told him to just check with the (not mean but def not friendly) front desk.

Me and my friend stayed here for 7 nights as we were attending Wrestlemania, but also wanted to visit the DFW area. 
Airport Very simple and straight forward arriving in DFW from the UK. If you aren’t driving like us, you can either get a cab to the hotel, or hop on the Dart and get off at the Urban Center station. Once you’re at the station give the hotel a call and they’ll send their shuttle bus to collect you.
 Hotel in general The hotel was very clean and well maintained. It has a small shop inside which is reasonably priced compared to the 7/11 next door lol 
Hotel Location There are plenty of bars and restaurants within 15 minutes walk of the hotel. But further afield you can head into Dallas or Fort Worth by train or cab. 

Hotel Room A basic room but very clean, and had everything you’d need for a stay. The bed is very comfortable, and the air con worked very well thankfully due to the heat! Wi-Fi The Wi-Fi was fast and stable, and allowed me to keep in contact with my family back home.

Staff
I mainly dealt with the reception staff, who were all lovely. The housekeeping were always visible and everything was spotless. Shuttle Bus Will take you too and from the local area up until 10pm. We used this for the first 2 days to get a footing in the area, then once we knew where we was we walked to most places. 
Local Area There is a canal and Lake you can walk around which is really relaxing in the morning. Do yourself a favour and visit The a corner Bakery and The Ginger Man in Las Colinas, and also Nosh & Bottle and the Alamo Drafthouse Cinema at the Music Factory. However all the people I met in the local area were awesome so do check out as much as you can. Wider Area Not too far from Dallas where there is plenty to do. Either a couple of dollars on the Dart or around $18-$20. There is plenty to do in Dallas which is well documented, but if you get the time please do go visit Fort Worth and get down to the Stock Yards. A taxi from Fort Worth though is higher though at about $35-$40.

All in all... I’d highly recommend this hotel to anyone. If you’re visiting Dallas, I’d say stay here so you’re close enough to visit but can retreat to a quieter area. Book an extra day or two as well to take in the wider DFW area.

During my recent stay at NYLO Las Colinas I had the pleasure of meeting Jamie and Jessica. Both worked the bar alongside Chaffee. The ladies provided great service, good suggestions on menu items and were very attentive to their customers. Keep up the good work!

With the close proximity to the airport and the courtesy shuttle you can’t beat this place for the customer service and room rates and complimentary breakfast. Check in was fast and the room was spacious and clean. They do have a small restaurant onsite called “the Landing” that opens at 3:00. They offer a free beer and wine which is nice but the food is pretty basic but if you’re hungry it will do. I would suggest walking a block to the Westin and going to the “Byrn” restaurant & bar since it had great food and atmosphere. Overall great place to stay for the price.

I stay in a lot of courtyards (200 nights per year in Marriotts) as they seem pretty consistent. This particular property, the outside and the rooms are updated. The bed was exceptionally soft (too soft) but did not degrade the stay. The staff was friendly and professional. There is a shuttle service at this hotel that you will need to schedule. Im willing to come back again.

Hotel room and lobby were clean, staff was very friendly and accomodating. We had 9 rooms in my group and zero complaints! Location is very convenient as well, starbucks is right across the street but the lobby always had fresh coffee and water too.