Latest Hotels Reviews for Istanbul

Four Points by Sheraton Istanbul Kagithane
4.5/544 Reviews
I stayed at this hotel two years ago; back then the hotel was quite new but the suites were not ready for guest use so I had a corner room instead. This time was my first stay in a suite at this hotel and I was quite impressed. The suite is at a level far higher than what would normally be expected for the Four Points hotel brand. For example not only there were two full bathrooms, but one of them had a Japanese style toilet with auto-flush and lid which opens / closes by itself. There were controls for electric curtains which is normally a feature mostly found in luxury hotels. Also the floor of the living room was hardwood - real wood, not vinyl / fake wood. The service at this hotel was impressive when I stayed in 2021 and it remains more akin to a full service hotel rather than select service like Four Points, so kudos to the staff. My only concern is about the likelihood of suite upgrades as Marriott Ambassador Elite guest at this property specifically. In general, suite upgrades as top tier of the Marriott loyalty program are plentiful, and in Istanbul even more so than elsewhere in the world. Not being successful on a suite upgrade is more the exception than the rule nowadays based on my experience, but unfortunately at this hotel at first they refused to upgrade me to a suite. They said because they do not have many suites, by hotel policy they simply do not upgrade to suites. I expressed my disappointment and I think it's not competitive but in the end they upgraded me which was nice, however I remain a bit unclear what it means for my potential future stays, will they upgrade or not. I guess their suites are wonderful but it seems there are many other hotels in Istanbul which will not think twice, and they upgrade generously. Here, I am not so sure, especially if I booked there for a longer stay perhaps they would be quite reluctant. So that would be my hesitation in the future if the nature of my stay was such that I would value having a suite then perhaps it would not be an ideal fit. But for a quick one-night during a layover from the airport it would be no problem.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.