Guest User
March 5, 2024
The first touching thing after checking in was that the hotel staff came out to pick us up on the street dozens of meters away and carry our heavy luggage. Because the hotel is in the core of the old street, cars cannot go directly to the door. In addition, the hotel front desk patiently introduced various tourist information, poured tea, water and coffee to welcome us. When we opened the room, we found that it was only about ten square meters. The reason was that we had booked a budget hotel. The other standard hotel was larger, but it was already full. I feel that the staff at this hotel are of high quality, and they are very sincere and enthusiastic whether they are cleaning the rooms or the front desk. Especially Musa and Ozan gave us a lot of help, helping us buy transportation cards, helping us print out mobile phone information, and finally taking us to a taxi. All in all, it's very humane. The only suggestion is that the price issue is that the price we booked in advance is more than 200 yuan per day different from the price we saw later for the same room type. Fortunately, we found out in time, canceled the high-priced one, and re-ordered the lower-priced one. Moreover, the date has not changed, and the rates are all weekends. I hope the Ctrip platform can manage them well.
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