Hotels near Palladium Mall, Istanbul

This is in continuation of my earlier post about poor room and food services on 26/08/2023 in Hotel Sherlock Homes Ooty. My stay was from 26 to 28 August 2023. The manager Mr Bala has considered the problem with due weightage and promised to improve in future. I would like to share the other experience of the Hotel. The ambience is very nice, with greenery around and a well maintained garden. Excellent view of Ooty from the hotel. The sleep was comfortable and breakfast very good. I have no regrets now for choosing this property for stay in Ooty. Barring initial issue, had a nice stay overall. Pankaj Gupta Dehradun

My entire stay at the hotel was excellent and pleasant from the very beginning to end! The hotel staff was absolutely amazing in all areas and all aspects of guest services and care. I am very impressed by the level of professionalism and positivity that I experienced from the moment that I stepped into the hotel. When I checked in, I had the pleasure of having Emre assist me. Emre was very professional, helpful and acknowledged me as a Diamond member. Throughout my stay, he graciously assisted me with any questions that I had along with providing me with recommendations for sightseeing and restaurants. Ali and Emirhan were also very helpful and gracious as well. They introduced me to Levent, their manager. I was able to let Levent know how happy I was with Emre, Ali and Emirhan's helpfulness, professionalism and level of service! Additionally, I had the pleasure to meet Esref Gun, the Banquet Manager. Esref is definitely a valuable resource to the Hilton Kozyatagi! He personally sought me out in the restaurant to introduce himself and offer his assistance during my stay as well as gave me beautiful fresh fruit plates and beverages that were delivered to my room. His graciousness and hospitality were so appreciated. The fresh fruit plates were such a nice touch and something I will always remember! The Executive Lounge and restaurant staff were amazing! Meryem, in the Executive Lounge, was so attentive, pleasant and hospitable! The restaurant staff were equally as attentive, pleasant and hospitable! Miroy and Burak were so attentive and friendly! And Neslihon, the breakfast chef, was so good! She actually remembered my omelet each morning without me having to ask. The food that was served in the Executive Lounge and restaurant for breakfast was absolutely delicious and of the highest quality! Honestly, the best food that I have ever experienced at a Hilton Hotel! My compliments to Esref to his banquet team of chefs, as well as to the Executive Lounge and restaurant staff!

I am myself a hotel manager but since I am accompanying my sister for a cosmetic treatment, I had no say on on the hotel choice Regardless though the hotel I represent as a manager is neither perfect, here are a few observations I am currently in room 1201 and still got another 8 nights to go, so my views may change and they will be duly revised Starting from the bad… Reception - the most unfriendly and unhelpful department I ve encountered so far. This is the department who should lead by example in these terms yet while every department I ve encounter have been great (housekeeping, food and be beverage, spa) … this department lacks the welcoming factor. Sad as reception often leaves the first and last impression. Breakfast - basic but good quality. Can’t ask for more Spa - I still have to try this but the attendant who showed me around was helpful and patient. Thanks to his approach I will definitely give this place a try Room is big, comfortable and well equipped… cleanliness upon checkin not as great … yellow stained silicon around shower, hairs of previous occupants, dusty accessories. The industry is suffering and while I Am mentioning this, I am ready to close an eye Highlight of hotel - by far - the rooftop restaurant … the lamb shank was to die for and definitely best lamb ever… service is 10 out of 10 and 2 people stand out by far … girl with glasses working on Tuesday 11th evening shift … and the ever so amazing and charming Mohammat… impressed and equally jealous of their customer approach. These are people I would hire in a blink of an eye, Mohammat, especially I look forward to spending the next 9 nights here. Turkey is amazing but the Turks are even greater Room 1201

Very clean. Practical location. And, above all, the staff here is very nice (especially Okan who will be very attentive and welcoming). The breakfast is qualitatively well furnished. And I also recommend the terrace of the restaurant on the roof of the hotel. Nice moment there with a nice view, good food, and kind staff.

İş seyahati için İstanbul'a gittiğimizde konakladığımız otel. Yeni, tarz ve modern bir otel idi. Konum olarak bizim bulunacağımız lokasyona( Yeditepe Üniversitesi) yakın ve ulaşım olarak elverişli bir bölgede idi. Kahvaltısı zengin ve kaliteliydi. Odalar yeterli genişlikte ve eşyalar üst sınıftı. Resepsiyon profesyonel ve yardımseverdi hatta sabah erken ulaştığımız için odalarımıza hemen giriş imkanı da sağladılar. Tercih edilecek bir otel, yakınında standart bir avm var. Bar ve restaurant temel ihtiyaçlar için yeterli.

The staff of the hotel were very helpful and gives support whenever needed. My experience was memorable and the family enjoyed the Emmar hospitality experience The breakfast was delicious in an prestigious environment which Emmar is well known for all of it brand of hospitality Also I tried the airport transfer experience which arranged by the hotel concierge

Concierge: When we arrived the concierge service were absent but our airport transfer driver had to help us and looked for the assistant. Later the assistant helped us all the way to the room ☑️ Reception : A warm welcome provided and Hasan was very helpful, friendly and made us feel valued and kindly accepted my request and offered me a sea 🌊 view room for our long stay. ☑️ Room: It was very good size, amenities was fab, king size bed and other facilities was TipTop. Linen and comfort of the mattress was terrible. Too firm matters and polyester mix linen, never had a good night sleep 😏😴 Spa: Used it for Turkish Hammam and full spa service . Reception at the Spa I would rate a big Zero ‘0’. Masseur Wayan was wonderful I would rate her 10/10. Spa reception doesn’t speak good English and they are rude and make your Spa experience rather stressful than relaxing ❌ Management needs to work on that area. Swimming 🏊‍♂️ Pool: You need to pay 70 Turkish Lira for head cover to access the swimming pool and they will tell you that just before you enter the pool, be ready to pay there and then. Swimming pool temperature was nearly zero! Super cold water . I had to use the Sauna and steam room to heat up the body before I could go in the swimming pool ❌ Breakfast 🍳: Very nice and specious Elite Restaurant. Food choices was great, very helpful staff, cleanings and atmosphere was excellent ☑️ The Grill: Restaurant at 15th level was good, value for money . Could’ve improved with foods choices & service ☑️ Room Service & cleaning : Very good ☑️ Overall: It was a good experience minus the Spa and bed comfort it was good. (Bed & Spa caused minus ⭐️⭐️)

We have had a few accommodation opportunities with my girlfriend in your hotel. Really great. Your money is worth it until the end. We thank very lady and gentlemen for the guleryuz ...

Not a good hotel, but the best one 😀 I wanted to stay more in this IHG Property to experience more of their hospitality. Their employees are very keen on details. Delivered what has been promised and you can feel their teamwork and love for their respective tasks. Sumptous food, lots of varieties, so tasty, room is very clean, washroom also you cannot detect dust to be honest and comfortable pillows and bed I had the best sleep with this hotel during my entire holidays in Turkey. The location is just perfect to stay away in the busy central area of Kadikoy. Friendly hotel Chauffeur also available and helped me a lot to go to airport with the best price and very safe. Highly recommended, special mention to Erbal and Omer. Thanks again for the wonderful short stay.

Not my first time in Istanbul, we have stayed always on the European side. I stayed at Kempinski, Raffels, the Hilton phosphorus and the intercontinental. This Wyndham property on the Asian side is as good as any of those in terms of services available. 2 pooled one on the roof. A nice spa and a great gym. The breakfast was as you would expect in any 5 state Turkish hotel, absolutely fabulous. The property is in walking distance to Baghdad street with all high end shops and restaurants. It’s also in close proximity to the marina with beachfront restaurants. Last but not least are the welcoming staff and the manager who were available and welcoming whenever you enter the from the door. Vacation well enjoyed.