Hotels near yay/ada, Istanbul

At first the room did not match the pictures and the problem was not solved until the second day, but the overall stay was good

Concierge: When we arrived the concierge service were absent but our airport transfer driver had to help us and looked for the assistant. Later the assistant helped us all the way to the room ☑️ Reception : A warm welcome provided and Hasan was very helpful, friendly and made us feel valued and kindly accepted my request and offered me a sea 🌊 view room for our long stay. ☑️ Room: It was very good size, amenities was fab, king size bed and other facilities was TipTop. Linen and comfort of the mattress was terrible. Too firm matters and polyester mix linen, never had a good night sleep 😏😴 Spa: Used it for Turkish Hammam and full spa service . Reception at the Spa I would rate a big Zero ‘0’. Masseur Wayan was wonderful I would rate her 10/10. Spa reception doesn’t speak good English and they are rude and make your Spa experience rather stressful than relaxing ❌ Management needs to work on that area. Swimming 🏊‍♂️ Pool: You need to pay 70 Turkish Lira for head cover to access the swimming pool and they will tell you that just before you enter the pool, be ready to pay there and then. Swimming pool temperature was nearly zero! Super cold water . I had to use the Sauna and steam room to heat up the body before I could go in the swimming pool ❌ Breakfast 🍳: Very nice and specious Elite Restaurant. Food choices was great, very helpful staff, cleanings and atmosphere was excellent ☑️ The Grill: Restaurant at 15th level was good, value for money . Could’ve improved with foods choices & service ☑️ Room Service & cleaning : Very good ☑️ Overall: It was a good experience minus the Spa and bed comfort it was good. (Bed & Spa caused minus ⭐️⭐️)

I am myself a hotel manager but since I am accompanying my sister for a cosmetic treatment, I had no say on on the hotel choice Regardless though the hotel I represent as a manager is neither perfect, here are a few observations I am currently in room 1201 and still got another 8 nights to go, so my views may change and they will be duly revised Starting from the bad… Reception - the most unfriendly and unhelpful department I ve encountered so far. This is the department who should lead by example in these terms yet while every department I ve encounter have been great (housekeeping, food and be beverage, spa) … this department lacks the welcoming factor. Sad as reception often leaves the first and last impression. Breakfast - basic but good quality. Can’t ask for more Spa - I still have to try this but the attendant who showed me around was helpful and patient. Thanks to his approach I will definitely give this place a try Room is big, comfortable and well equipped… cleanliness upon checkin not as great … yellow stained silicon around shower, hairs of previous occupants, dusty accessories. The industry is suffering and while I Am mentioning this, I am ready to close an eye Highlight of hotel - by far - the rooftop restaurant … the lamb shank was to die for and definitely best lamb ever… service is 10 out of 10 and 2 people stand out by far … girl with glasses working on Tuesday 11th evening shift … and the ever so amazing and charming Mohammat… impressed and equally jealous of their customer approach. These are people I would hire in a blink of an eye, Mohammat, especially I look forward to spending the next 9 nights here. Turkey is amazing but the Turks are even greater Room 1201

Very clean. Practical location. And, above all, the staff here is very nice (especially Okan who will be very attentive and welcoming). The breakfast is qualitatively well furnished. And I also recommend the terrace of the restaurant on the roof of the hotel. Nice moment there with a nice view, good food, and kind staff.

The location, service, cleanliness, and facilities were all perfect. The price was also cheap, so I would like to visit this hotel again. In particular, I felt that the interior of the room was really clean. I recommend this hotel to anyone staying in Istanbul Asia.

I don’t even know how to title this, I am actually still at the hotel but I had to share this. The first negative impression you get just walking in. The smell in the hotel is incredible string and HORRIBLE. I don’t know how poor receptionists work in this smell. They probably wanted to style the hotel with some Asians perfume but it is just disgusting. People should do it. Next, the rooms are all old and unpleasant. There was a really nice guy at the reception that showed me 3 rooms, but even the biggest one is not nice. Then, we asked for the safe. They told us there should be one, but when there wasn’t they said we’ll bring one now. In 40 minutes there was still no safe although I walked to the reception to ask like 5 times but the response I got was “we have many guests and we te busy”. Same thing with conditioner not working. In 3 hours we were told that the whole conditioning system is not working. But really, even if everything worked well I would recommend this hotel. It’s just unpleasant and people generally travel to feel nice, which is a feeling you won’t get there. The only advantage for me was closeness to the beach as I love swimming. Other than that, a very negative impression.

We have had a few accommodation opportunities with my girlfriend in your hotel. Really great. Your money is worth it until the end. We thank very lady and gentlemen for the guleryuz ...

Very clean hotel. Staff are really good. The bellboys are very kind and helpful. Staff and security are very handsome men. Make sure to give them extra tips. They could speak English well. Nice and quiet hotel.

We stayed a family night on July 13. Because it was a residence concept, it is a nice hotel with a kitchen in their rooms. We didn't experience any problem at the entrance, it was allowed because there was a room that we could get in at 12:00. We liked it very well, we used the microwave. We wanted extra sauce and dressing, it was delivered immediately. The bathroom was very beautiful and very pleasant. We were not very hopeful about his breakfast because it was a city hotel, but we were very happy, there was a real fresh, tired orange juice and a great mini cruiser. Because it was a high-structured building, even far from the sea, the sea+ city view was great.

I have stayed here many times, but this time I was not satisfied at all. In the room, hair belonging to an old woman was scattered everywhere. The cleaning was unsuccessful. There was a hot water problem, the water was getting extremely cold and hot while taking a shower and washing dishes. I am not normally a person who chooses pillows, I can sleep with all pillows, regardless of whether they are hard, soft, high or low. The room is stuffed to the brim with a pillow large enough to bend your head at an exaggerated 45 degree angle. I preferred to sleep without a pillow.