Hotel & Sport Bar Oz

This hotel is still under construction so keep that in mind as you read this review. The second floor was almost finished while the third floor was months out for completion. This hotel has a lot of potential but it started off badly. We arrived at the hotel around noon and tried to find the front desk. We walked around for a bit and couldn’t find it. A random guy off the street told us where it was. It was an unmarked door that was locked. We went to the bar to ask the bartender how to check in. She said she would call the girl. After she talked with the check in person, she told us that she would arrive in about 15-20 minutes. What!? Ok. We were on vacation and had just taken the bus from San Jose so we thought we would get a snack at the bar. I had shrimp, French fries and a Coke. My friend had wings, fries and a Coke. It was very good until I got the bill! The bill was $73 US! I almost passed out! Do not eat at the bar unless you have money to burn. Ouch! That really hurt. The office lady finally showed up and we started the check in process. We were told there would be a $100 deposit on the room. Actually, she charged us 80,000 colones or $152 US. Second shock of the day. My friend was staying in room 2 overlooking the pool. We were on the second floor in room 7 and saw another room 2. Rooms 1-8 are on the second floor. Our room wasn’t ready because they had change out the AC unit. We were put in a different room while they fixed our original room. They finally gave up and kept us in the second room even though I had booked a room with a balcony. Not a great start at all. The parts of the hotel that are finished are beautiful. The rooms are spacious and very comfortable. The bed was huge and very comfortable. The only issue with our room was the broken bathroom window. It let the heat pour in so the bathroom was 100 degrees! We had to keep the bathroom door closed so the room would cool down. The shower has an instant on water heater. It was set to 53 degrees C (124 F) it was scalding. No instructions how to adjust it. I kept pushing buttons on it until I got it down to 39 degrees. I am 6-3 so I could reach it. My wife is 4-11. She had no chance. The shower floor is totally flat so the water can’t get to the drain. You end up with an inch of standing water in the shower all the time. There is no front desk to assist with issues like these. No phone in the room to call the front desk. The lady who checked us in was working at the bar. Remember the construction? Well they start around 7 AM even on Saturday morning. Can’t sleep until 2 AM and then they start banging and making a racket in the room above ours. We were the only people on the floor. They couldn’t have picked one of the other rooms that was unoccupied? The pool is beautiful. During the day, they play music at very loud levels which prohibits talking only yelling. The music is full of racial slurs and sexually explicit lyrics. Not appropriate for children and I didn’t

Food and drinks were great. Rooms were clean. 2 blocks from beach.

The bar staff is excellwnt, very helpful and friendly

Didn’t like that there were no elevators. Carried luggage 3 flights of stairs. Breakfast take forever to prepare.

Very nice staff and great location

The pool was clean. There was no refrigerator i. The room and there was no complimentary breakfast as advertised

The nicest people you ever met. Everyone at this facility was just outstanding. Will definitely stay again

If Hooters or Twin Peaks ran a hotel it would be the Oz Hotel and Sports Bar. Honestly,I chose this hotel because of the Sports Bar and the TV's I wanted to be able to watch the NBA All Star Game. All of the bartenders and waitstaff are very friendly and helpful. The office to check in is inside the bar. Rosie is the manager but when I arrived late evening on a Friday she was gone. One of the bartenders checked me in no problem. To me the hotel gives more of an airbnb vibe. You are given a code to unlock the door to your room. The room was spacious but kinda had a weird design. This hotel is in the perfect walking distance to Cocal about 10-15 minutes and if you decide to bring a friend back they will hold their ID and also charge you a $10 convenience fee. There are cameras everywhere so I always felt completely safe. The beach is literally a 3-5 minute walk. Everything in Jaco is expensive. I've seen reviews complaining about the price of the food and they're not wrong however, their food prices are on par with every other establishment in Jaco. Not to mention there's a cheaper taco joint across the street and a pizza place on the corner that stays open late. I personally spent a lot of time at the bar watching sports and everything I ordered was good. I would definitely stay here again next time I’m in town.

Staff was most attentive, but no hot water and not many outlets in the room