Guest User
August 20, 2024
The staff were polite and the cab service was good. Everything else was disappointing. Terrible, terrible experience at this hotel with respect to the food and in-room services. On the first night, we ordered dessert from the hotel which took 30 minutes, 2 calls and a trip to the reception for us to finally receive it. They removed it from the bill on our insistence of just cancelling the orders. The buffet breakfast was very mediocre with only the dosa counter and fruits being any good. Browned mashed potatoes were labeled as hash browns and the pav did not have a good gravy. On the second day, we had to leave early, and they gave us a packed breakfast. This had one tiny slice of sandwich in a huge sandwich package to trick their customers. It's only fit for kids. Opting for the train breakfast would have been a better prospect. The only reason we even had the packed breakfast was because they refused to cancel the prepaid breakfast charges. The room did not have proper kettles; some did not stop automatically or some had stuff inside it. The rooms themselves were spacious enough. All in all, I don't think I'll be going back to this hotel.