Hotels near Jasper Park Baptist Church, Jasper

Arrived fairly late and we’re new to Jasper. So we decided to eat in for the first night. I knew we were in trouble when the young man at reception put a call through to an extension. His colleague in the back office told him there was no-one in. He merely shrugged and said “stuff happens”, not thinking for one second that he was showing appalling customer service. This was so unlike the usual excellent service we’d received all the way across Canada, I was surprised. So he turned to us. When we asked about the restaurant we were told it was open for breakfast only. And that was what it states on their website. We checked there and then. It doesn’t mention it! So I asked about the bar - was that at least open. “Yes”, he said. “At breakfast”. (I never actually tested that.) He continued to insist that the restaurant was not closed - it was merely only open for breakfast. In the end he shrugged again and said (with no sense of empathy) “Sorry, what can I say?” This was such a shame that this surly, uncaring man is the first face of the hotel, because the service we received from other staff members was much better. They don’t service the rooms, but a request for coffee, etc, was acted on in 5 minutes. I would have preferred real coffee mugs and glasses, but it’s a small point. The rooms themselves are large and comfortable, if a little dated. The hotel is situated about a 10 minute flat walk to the centre to town. And the town has a friendly welcoming feel to it. People would say hello as you walked in. So, sorry, Chateau Jasper, you need to train your reception staff. Or suggest they find a calling outside the hospitality industry.

Spent one night here during a road trip across Canada. Accommodation was booked by a tour operator and changed from the Crimson at the last minute. Firstly no air conditioning. I honestly cannot remember the last time I stayed at a hotel with no AC. It was over 30 degrees when we stayed here so had to have the window open all night. Our room was next to reception so what with the noise from reception and from the street and the heat, very little sleep. Then at 5:30am a member of staff decided to start using a vacuum cleaner at the top of the stairs outside our open window. Could have been worse though, the ground floor rooms were partly underground so the windows opened literally onto the pathway from the lobby to the car park. The room was shabby, in serious need of refurbishment, dark, dingy and musty. There was a kitchenette which contained a cooker that looked sketchy at best and I certainly wouldn't have used it There is no restaurant in the hotel, they suggest you go next door to their sister hotel for breakfast. There is supposed to be an on-site coffee shop but that was closed. Having viewed the hotel on booking sites, I can only assume the photos were taken 20 years ago because they do not reflect the current state of the hotel. I also assume that the hotel can get away with this poor quality because of the lack of hotel accommodation in Jasper Seriously, 2022 and no AC.

The furnishing in the room was nice and updated. However, I did not have a good sleep at night as there were a lot of noise and sound at night, probably coming from other room is using water. There was also slight noise coming from the fridge. For light sleeper, this room would not be ideal as the noise persisted through the night. Had feedback to the front desk but reaction was mild, perhaps nothing much can be done. Breakfast was very good and there is a variety of food items.

Everything was great from the pool, hot tub and spa. There was just very limited parking and we were driving in a truck. So we had to park in the back in another hotels parking lot. All in all it was a great stay.

We stayed in a 2-bedroom unit at Jasper East Cabins for 1-night in early Oct ($449). This is a new resort, constructed in 2018, so everything is fresh, new, clean and impeccably maintained. The cabin, set one road back (no road noise), had a spacious common room with seating area, TV, etc., and a kitchen/dining area with all of the appliances and supplies and a large dining room table. The bedrooms were both the same size, with large, comfortable beds and plenty of storage space. The resort's location, just E of the Park's East Gate, made it a bit remote from the restaurants and stores of Jasper (30 min drive), but next door was the Folding Mountain Brew Pub, rated one of the top three in the Rocky Mountains by some, and just down the road from the sister resort which had a restaurant open for breakfast and dinner. Overall, a pleasant place to stay if you want to avoid the bustle and enormously inflated prices in Jasper but, still a bit expensive for the quality delivered.

A really good hotel, especially for the price. Clean, good service. Definitely stay here again. The pool is very good, water was a good temperature. Would recommend this hotel to anyone. Starbucks is next door, Mr Mike’s Steakhouse within walking distance plus Walmart and a small shopping mall.

Late check-in is possible, and with excellent facilities and reasonable prices, it is a good choice for the beginning of a Rocky trip. thank you

About 70 kilometers from jasper, free parking, easy to eat around, breakfast is simple but meets basic requirements, you can eat enough, there is no elevator, you have to carry your luggage upstairs

I didn't book a Jasper hotel, there was no way, I could only drive 80 kilometers to live in Hinton. Holiday Inn is an express hotel in good condition and affordable. The bed in the room was quite large with a microwave and parking was free.