Hotels near Roshan Mall, Jeddah

I am staying at Carawan Hotel Jeddah since 8 days and have a reservation for another 4 nights Yesterday I found couple of small cockroaches in the room and complained about them to the receptionist and he started smiling as if this a a normal thing for him and promised me to change the rooms within no time Nothing happened and I went out and came late Today again I found cockroaches crawling on the bed and went down to the reception immediately and again he promised to change in half an hour Waiting for an hour I went down and was told that the “labours” are on break and will be back after half an hour I asked him to connect me to the manager and he refused to give me his no and upon my insistence he called him and His excellently the manager refused to speak with me and I was told to go back to the room and wait I am also refused refund as this is a prepaid online reservation house keeping is on ”request” and not on daily basis

Breakfast is great. Rooms more than comfortable. Bathroom is great and always clean. Pool is small but completely sufficient. Fitness room is great. Service is perfect. I can highly recommend the hotel. Will definitely come back!! Oh, the parking garage is free, great. The room is very quiet.

Amazing gym with all the equipment you need with a nice city view the membership is 2500SR/year if you want to pay monthly and 2000SR if you pay 6 months in advance I recommend it 100% nice staff with an amazing smile always.

The hotel is clean, the service is perfect, the breakfast is very good, and if you have any problems, call the Egyptian Mohammed, he solved all the problems, gave you tips, and if you want to talk about philosophy, talk to Mohammed.

Everything was good, staff very competetive and polite, room very spacious and clean ( except windows cause of desert rain) breakfast ok....The only negative thing is the location as the hotel is on a busy crossing main roads and the GPS had a hard time to guide me to the hotel, otherwise and generally speaking I give it 4 stars...

The Aluya Hotel is situated in the Al Hamra area of Jeddah and a perfect position for getting around both in a taxi or walking. The location is very close to Palestine Street which is full of shops, cafes and restaurants and leads to the middle corniche. As soon as I entered the hotel I was impressed. There was a beautiful aroma in the air and the entrance way and ground floor area well presented. I have to say that a stand out for me about this hotel is definitely the staff. They are all delightful, welcoming and eager to make your stay the best it can be. I would like to thank all the staff but in particular Naif, Nadia, Samar and Ahmed Bin Afif (the owner). They are clearly all working hard to make this hotel the best it can be. The facilities of the hotel are superb. I reserved a deluxe king room and on arrival for one night I was upgraded to the executive suite. What a wonderful treat that was. The hotel thoughtfully provides all the traveller may need. There are nice toiletries, a hairdryer, tea/coffee and water, good air conditioning, entertainment and if required an iron on request. The rooms are exactly like the pictures on the hotel website. The king sized bed was wonderfully comfortable and I was afforded a nice view from the room. My room was at the front of the hotel. Breakfast was included and was served on the 6th floor. The choice was very good. They have traditional breakfast items and then also continental breakfast items. There is plenty of tea and coffee and juice to accompany the breakfast and the restaurant is really pleasant and provides a fantastic view. They also encourage guests to visit this area of the hotel at other times of the day to enjoy tea or coffee. While I was there I was served Saudi Arabian coffee by Hamid. He took the time to explain to me how the coffee was made and it tasted delicious. All in all I cannot recommend this hotel enough. If you are looking for a hotel in a great area, with really nice facilities, at a very reasonable price and that is staffed by wonderful people, look no further than The Aluya.

We booked here after our tour company booked us into another “4” star hotel that was terrible. Booked with 10 mins notice - room was ready when we got there. Extremely happy with our decision to book address - hotel is modern, decent size rooms , Dead Sea products in the bathroom - extra large comfy bed - large buffet with omelette and pancake station. Gym wasn’t open as it was being renovated but not essential. About 5 mins walk from cornice and walking distance to many restaurants. Highly recommend if needing to stay in Jeddah with an exceptional 4 star hotel.

Overall hotel is very good and location is excellent as everything is nearby as convenient store - hyper market - laundry and bank as well But they need to improve on room service as there is bit language problem Overall stay -- 4/5 Thanks

It was a very nice day for the rest and the quiet hotel was a great cool, and I'm always going down in it, and the breakfasts are delicious and the rooms are great and very clean, and the hotel is quiet near the sea, the fountain of grandmother and Palestine Street, the walk, and there are also a lot of nearby restaurants and very wonderful restaurants.

Nice location, friendly staff