Guest User
July 11, 2023
When I arrived to check in there was a long line of people complaining that their room was filthy, they had no remote, they had not towels, etc. When I got to the desk and checked in I was handed a roll of toilet paper because I guess there was none in the room. The ice machine was broken, apparently for some time because I was told to drive to Burger King to buy some. Worst of all, I was charged twice for the one night. When I called to correct, I was told one would be reversed. A few days later, not only was it not reversed, I was charged a third time. I called 5 days in a row and each time was told only a manager can fix this and one would call in the afternoon. No one ever called. I called back each afternoon and was told there was no manager, try again tomorrow. This went for 5 days before I find a credit card dispute. This place is disgusting and fraudulent. Avoid at all costs.