Palace International Hotel Reviews
Palace International Hotel
No. 18-28 Donghua 2nd Road, Pengjiang District, Jiangmen, Guangdong, 529000, ChinaView Hotel Details
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Palace International Hotel Guest Reviews
4.5/5
Good
945 review
Verified reviewsLocation4.5
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(945)
Positive reviews(912)
Reviews with photos/video(233)
Easy to get around(69)
Tasty food(39)
Friendly front desk staff(36)
Convenient parking(32)
Tasty restaurant(11)
Luxurious(10)
Located downtown(10)
Average lighting(7)
Negative reviews(33)
Ting Chu Hee
Superior Twin Room Building A
Stayed in Apr 2024
Couples
2 review
Great
Posted on Apr 29, 2024
Good location, nice and clean hotel
Response from Property: Dear guest: Hello! Thank you very much for staying at Ligong Hotel. Your comments are the best affirmation and encouragement for us! The hotel rooms are decorated in various styles. The rooms are spacious, bright and clean, elegantly decorated and warm, with free WiFi and online movies, bottled water, tangerine peel tea bags, high-quality toiletries, glass showers or bathtubs, multifunctional pillows and comfortable bedding and other facilities. We have free parking services, gyms and swimming pools to make your leisure time more colorful! We will continue to work hard and provide attentive services to make you feel the warmth of home when staying at Ligong. We look forward to your visit again!
Poopypants123
Superior Double Room Building A
Stayed in Jun 2024
Business travelers
20 review
Amazing
Posted on Jun 29, 2024
Excellent location, lots of restaurants and supermarkets nearby, not far from the major attractions in the city, spacious carpeted room with a nice bathtub, didn’t have high expectations for the room considering the age of the hotel but it was actually very nice, but there were too many mirrors in the room, view from the room was fine
-The pool was in pretty bad shape, the makeshift plastic chairs and metal lockers gave the area a cheap loo. the pool wasn’t residents only and surprisingly there weren’t any loungers whcih was odd,
Response from Property: Dear guest: Hello! Thank you very much for staying at the Palace Hotel, it is my pleasure to serve you! Although the hotel has traces of years, we have been cleaning with strict cleaning requirements, and regularly maintain and update the facilities and items, in order to create a quiet, warm and comfortable living environment for you! The hotel has superior geographical environment, surrounded by supermarkets, book stores, clothing stores, beauty and hair shops, coffee shops and movie theaters, etc., which provides great convenience for your eating, living, traveling, entertainment and shopping! We will continue to improve the service in every detail, dedicated to provide you with more quality service, looking forward to your visit again!
AT84
Superior Double Room Building A
Stayed in Oct 2023
Solo travelers
6 review
Very Good
Posted on Oct 29, 2023
While the location of this hotel was undoubtedly convenient, with easy access to banks, a variety of dining options, and a nearby park, the overall ambiance felt somewhat dated. A renovation would undoubtedly breathe new life into the establishment, enhancing the overall guest experience. Despite this, the staff were friendly and accommodating, contributing to a pleasant stay. For those prioritizing convenience over modern aesthetics, this hotel may still be a suitable choice.
Response from Property: Dear guest, hello! Thank you very much for staying at the Palace Hotel, and thank you even more for your recognition of our service! We have always insisted on doing a good job in every service work, striving to create a warm and comfortable living environment for you, and striving to meet your different needs with the highest cost-effectiveness. For the sake of your trust, we will work harder to improve the details of our service and welcome you back in a more perfect state. We hope to receive a satisfactory 5 point review from you and wish you have a nice day!
Msl3988
Twin Bed Room (2 Beds) (Building B)
Stayed in Mar 2024
Couples
5 review
Very Good
Posted on Mar 27, 2024
Hotel is good. The breakfast comes with the booking and cannot removed but the starting time is 7am . We can’t take it on the last day. They don’t help us to pack some to take out. Therefore we missed one breakfast but paid for it.
Response from Property: Dear guest: Hello! Thank you very much for staying at the Palace Hotel and acknowledging it! From your feedback, we apologize for any inconvenience caused. The hotel rooms offer a variety of decoration styles and themed rooms, as well as room type packages without breakfast, for those with different needs to choose from! In addition to providing a rich buffet breakfast, the hotel also has the characteristic tangerine peel food and Dim sum in the Chinese restaurant! Your tolerance and understanding are encouragement and support for our work. We will work hard to provide good service and sincerely look forward to your next visit!
SimonBB
Twin Bed Room (2 Beds) (Building B)
Stayed in Apr 2023
Business travelers
103 review
Outstanding
Posted on Apr 30, 2023
Excellent hotel in every regard. Decor was very much more traditional than modern, but with lots of character. Everything was clean and comfortable. The staff were very helpful and friendly too. Directly opposite Dong Hu and next door to a big supermarket too. Would definitely make this a regular stop.
Response from Property: Dear guests: Hello! Thank you very much for staying at the Palace Hotel and sharing your happy stay with us! Based on the concept of "excellent customer service", we always strive to create a warm and comfortable living environment like home for every guest! Guest rooms are cleaned with strict sanitation and cleaning requirements, and facilities and equipment are regularly maintained and updated, and facilities and items such as free WiFi, Chen Pi tea bags, high-quality toiletries, glass shower or bathtub, multifunctional pillows and comfortable bedding are all available. Our hotel has a superior geographical location, and it is also very convenient to go to the surrounding scenic spots or shopping malls! We will work harder and do a good job in every service link, and welcome your visit again!
Serch 9
Double Bed Room (Building B)
Stayed in Mar 2023
Family
43 review
Outstanding
Posted on Mar 27, 2023
Great location, large rooms, huge place... Friendly front desk staff... Overall a good experience... Thanks 😊
Response from Property: Dear Guest: Hello! Thank you very much for your support and love of the Palace Hotel! The hotel has a superior geographical location, surrounded by chain supermarkets, book stores, banks, snack streets, beauty salons, and other complete urban facilities!we will continue to improve the quality of products and services!Looking forward to your next visit! Wishing you a happy life and a good mood every day!
livio plantamura
Twin Bed Room (2 Beds) (Building B)
Stayed in Mar 2024
Solo travelers
3 review
Very Good
Posted on Mar 7, 2024
This is really very good
Response from Property: Dear guests: Hello! Thank you very much for staying in The Palace Hotel and giving you your good comments! We are the first star-rated tourism hotel in Jiangmen city, with superior geographical location, surrounding supermarkets, book shopping centers, banks, cinemas, beauty salons and clothing stores, etc., so that you can enjoy the convenience of the bustling city! We adhere to the service spirit of "guest satisfaction as the center", and continue to create a warm and comfortable living environment for the guests, and strive to meet the requirements of different guests with the highest cost performance, I hope that every guest can get the best quality service to enjoy! The hotel buffet breakfast is rich, the Chinese restaurant is exquisite and delicious, there are a number of conference venues to undertake all kinds of conferences or banquets, welcome to call for booking! We will continue to work hard to do a better service work, we look forward to your presence again and 5 points of praise!
harry chi wing
Superior Twin Room Building A
Stayed in Mar 2023
Travel with friends
5 review
Very Good
Posted on Apr 8, 2023
hotel room clean condition should improve more
Response from Property: Dear guest, hello! Thank you very much for sharing your stay experience with us at the Palace Hotel and providing valuable feedback on our work. The hotel management attaches great importance to it, and we have provided feedback to the housekeeping department and immediately made improvements. Your suggestion will help us continuously improve and maintain a high level of service facilities, making our services increasingly perfect. Looking forward to your next stay and experiencing our better service！
Ka Meng
Superior Double Room Building A
Stayed in Dec 2023
Family
1 review
Very Good
Posted on Dec 25, 2023
So far so good
Guest User
Superior Twin Room Building A
Stayed in Sep 2023
Couples
2 review
Outstanding
Posted on Sep 26, 2023
Good service
Guest User
Twin Bed Room (2 Beds) (Building B)
Stayed in Sep 2024
Solo travelers
1 review
Outstanding
Posted on Sep 3, 2024
The hotel is well-equipped, the front desk checked in quickly, the room was well-lit, clean, the slippers were separated by colors and not easy to confuse, the restaurant was doing group purchase discounts and there were a lot of people, the food was good, and I didn't have to wait too long. Overall, I was very satisfied
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at the Palace Hotel. Your satisfaction with the hotel's facilities, hygiene and services is the driving force of our work. Making every guest feel at home is our biggest goal! The hotel rooms have beautiful views outside the window, spacious and bright space, clean and hygienic, elegant and warm layout, and are equipped with free high-speed WiFi, bottled water, tangerine peel tea bags, high-quality toiletries, comfortable bedding & multi-functional pillows, office desks and leisure sofas and other facilities and items are complete! Coinciding with the anniversary of the store, the hotel has launched a variety of preferential activities. We also have the long-renowned healthy and delicious tangerine peel mooncakes, which are the best choice for you to gather with your family and friends to enjoy the moon. You are welcome to call us for consultation and reservation! We will continue to work hard to do a better job in service and look forward to your visit again!
Guest User
Twin Bed Room (2 Beds) (Building B)
Stayed in Aug 2024
Business travelers
1 review
Outstanding
Posted on Aug 30, 2024
The room is of simple boutique type, but it is equipped with a restaurant, swimming pool, gym, and a large supermarket next to it. Overall, it is relatively complete and convenient, clean and hygienic. Even with the panoramic floor-to-ceiling windows, it is not noisy at night. The front desk informed me that there are soft and hard pillows to choose from, which is really good!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at the Palace Hotel, and thank you for your 5-point praise for our service and all aspects! We insist on taking guest satisfaction as the center, and welcome every guest with warm, sincere, attentive, thoughtful and courteous professional service! The spacious and bright rooms are cleaned with strict sanitation and cleaning requirements, and the layout is elegant, warm and comfortable. They are equipped with free high-speed wifi, bottled water, tangerine peel tea bags, high-quality daily necessities and comfortable bedding and other facilities and items! The hotel has a rich variety of buffet breakfasts, and the Chinese restaurant has classic and authentic morning tea dim sum, unique and innovative tangerine peel dishes, exquisite stir-fried dishes and fresh Haihe seafood are waiting for you to taste! Looking forward to your visit again!
Guest User
Twin Bed Room (2 Beds) (Building B)
Stayed in Aug 2024
Travel with friends
1 review
Outstanding
Posted on Aug 29, 2024
It's my first time staying at a tangerine peel themed hotel, but it's consistent with the online reviews. The price ratio is still acceptable for an old star hotel in the city center. The lady at the front desk gave me a special green tangerine tea when I checked out. [Strong] It's my first time staying at a tangerine peel themed hotel, but it's consistent with the online reviews. The price ratio is still acceptable for an old star hotel in the city center. The lady at the front desk gave me a special green tangerine tea when I checked out. [Strong]
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are glad that you have chosen Ligong Hotel and praised our service! We have always been adhering to the concept of guest satisfaction, insisting on doing every service work well, working hard to create a warm and comfortable living environment for you, and striving to meet your different needs with the highest cost performance. The hotel also has special themes such as garden view smart room, children's suite and super king-size bed room, which will bring you a different stay experience! Our nationally renowned tangerine peel series products and low-sugar and healthy tangerine peel mooncakes are your first choice for gifts and self-service! Your satisfaction is our greatest pursuit, and we will welcome you again with more perfect and high-quality services!
Guest User
Twin Bed Room (2 Beds) (Building B)
Stayed in Aug 2024
Solo travelers
1 review
Outstanding
Posted on Aug 28, 2024
The room is big enough, clean and exquisite, the floor-to-ceiling windows have good lighting, the park opposite is green and pleasant, the front desk service is good and responsive, the medicine bought by Meitu was delivered to the room by someone to comfort me, which is warmer than some hotels using robots to deliver things. The overall stay is very satisfactory and is really worth recommending
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and satisfactory 5-point praise for Ligong Hotel! We uphold the service concept of "high-quality service to customers", sincerely, considerately, carefully and attentively clean the room with strict sanitation and cleaning requirements, and strive to create a warm, comfortable and quiet living environment for every guest! The hotel has a rich variety of buffet breakfasts, the Chinese restaurant has classic and authentic Cantonese dim sum, innovative and unique tangerine peel dishes, fresh seafood and other delicacies, and different multi-functional conference rooms, which can host various banquets and conference activities! Welcome to continue to pay attention to and support us, and sincerely look forward to your visit again!
Anonymous User
Superior Twin Room Building A
Stayed in Aug 2024
Family
7 review
Great
Posted on Aug 11, 2024
Service: The service is warm and thoughtful. I asked for water twice, and added toiletries and slippers. The response was very fast. The front desk, guest rooms and restaurant services are all good. Facilities: The facilities are complete, which is surprising. It can be seen that it used to be a 5-star hotel. The guest room is 35m2 with a bathtub. The hotel lobby, restaurant and swimming pool design, as well as fitness and entertainment facilities. The most satisfying thing is the high-rise design of the room, matched with furniture placement. The price of more than 300 yuan including breakfast is great value for money. I decided to stay here when I come to Jiangmen in the future. Hygiene: Although the hotel is old and the facilities are a bit old, the hygiene is still good. The central air-conditioning design is powerful and the bedding is very comfortable. Environment: The entire building AB is the hotel. In addition to the ground parking lot, there is also an underground parking lot. It is really convenient. The hotel has a good address, a supermarket next to it, and there are several clothing stores in the hotel that can be visited. The cost performance is very high! It turns out that the hotel was designed by foreign businessmen. The design is quite scientific and the facilities are really complete. It’s just that it has not been renovated due to the age. It looks old. Otherwise, the price will not be reduced to more than 200. It is impeccable and the cost performance is really high. The evaluation of the hotel is inseparable from the price…
Original TextTranslated by Google
6/10
Response from Property: Dear distinguished guest: Hello! Thank you very much for staying at the Palace Hotel, and thank you for your support and recognition! Every need of yours is the direction of our sincere efforts. We have always been adhering to the principle of "providing high-quality and value-added services" and strive to provide you with the best service enjoyment, delicious meals and a comfortable and warm living environment. We will continue to improve and maintain a high level of service facilities to make our services more and more perfect, and look forward to your visit again!