Building 3, Lvdao Shangcheng, No. 135 Jianshe 3rd Road, Pengjiang District, Jiangmen, Guangdong, 529000, ChinaView Hotel Details
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Green Island Holiday Hotel Guest Reviews
4.5/5
Good
459 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Come to Jiangmen for a business trip. Great check-in service. The room is nice and tidy. Great location in Jiangmen, 10 mins driving to city centre. Strongly recommended.
Response from Property: 謝謝親的大讚,下次來可以幫您換個大的房間,我們備好茶水期待 您再次光臨!
SHING FAI
Selected Room
Stayed in أغسطس 2023
Family
6 review
3.2/5
Posted on 23 أكتوبر 2023
the service is quite good.
Response from Property: Dear customer: Thank you for your comments, we will try to do better! Look forward to your visit again, I wish a pleasant stay!(親愛的客官:感謝您的點評,我們會努力做得更好!期待您的再次光臨,祝旅居愉快!)
Anonymous User
Selected Room
Stayed in نوفمبر 2023
Other
1 review
5.0/5
Outstanding
Posted on 28 نوفمبر 2023
The hotel is very good. The whole check-in process was pleasant and reassuring. Ayan's service attitude at the front desk was very good. The rooms are fully equipped and the hygiene is meticulous. Highly recommended.
Original TextTranslated by Google
Response from Property: Thank you for your compliment. We can help you change to a larger room next time you come. We have tea ready and look forward to seeing you again!
Anonymous User
Selected Room
Stayed in أكتوبر 2023
Couples
1 review
5.0/5
Outstanding
Posted on 16 أكتوبر 2023
It's clean and tidy. I'm quite satisfied with Auntie's service. The environment is also good. It's close to the station and it's convenient to travel. The bed is comfortable to sleep on, giving people a comfortable feeling.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for choosing our hotel, your satisfaction is our goal! welcome next time! wish you healthy! May all go well with you!
Xiaoxiaoweivivian
Selected Room
Stayed in أكتوبر 2023
Travel with friends
14 review
5.0/5
Outstanding
Posted on 28 أكتوبر 2023
After a tiring journey, Green Island is a good place to rest. Like it.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for choosing our hotel, your satisfaction is our goal! welcome next time! wish you healthy! May all go well with you!
Anonymous User
Holiday Room - Single Occupancy
Stayed in أكتوبر 2023
Business travelers
1 review
1.2/5
Posted on 22 أكتوبر 2023
The hygiene is very poor, the sound insulation effect of the room is poor, the service is average, and the facilities are also backward.
Original TextTranslated by Google
Response from Property: Thank you for your opinion. We will correct it immediately and look forward to your visit again!
Anonymous User
Holiday Room - Single Occupancy
Stayed in أكتوبر 2023
Business travelers
24 review
2.2/5
Posted on 8 أكتوبر 2023
The facilities are old and there is a smell coming from the sewer in the bathroom! People who do hygiene are also very casual! Price of more than 200 yuan, quality of 100 yuan!
Original TextTranslated by Google
Response from Property: Thank you for your opinion. We will correct it immediately and look forward to your visit again!
Anonymous User
Holiday Double Room
Stayed in أكتوبر 2023
Business travelers
202 review
1.0/5
Posted on 6 أكتوبر 2023
The room I stayed in was completely different from the pictures on Ctrip. The layout was different. They arranged this kind of room when they saw me coming over in the evening. The room arranged for me was a special room, right?
Original TextTranslated by Google
Response from Property: Dear customer, thank you for choosing our hotel. Your satisfaction is our goal. We look forward to your visit again and give us a 5-star rating! wish you healthy! May all go well with you!
Guest User
Deluxe Double Room
Stayed in سبتمبر 2023
Family
3 review
3.2/5
Posted on 2 أكتوبر 2023
The shower head is broken, water is dripping from the bottom of the wash basin, and the spout of the pot for boiling water is rusty.
Original TextTranslated by Google
Response from Property: Dear guest, we sincerely apologize for the unpleasant experience you had during your stay. Thank you for your opinion. We will correct the issues you raised in a timely manner. We believe that we will have a new service quality and attitude to greet you the next time you visit our store. Come on, thank you again for your valuable feedback.
Guest User
Selected Room
Stayed in سبتمبر 2023
Business travelers
10 review
2.0/5
Posted on 17 سبتمبر 2023
The room facilities are old, the sound insulation effect is poor, the air conditioner is noisy**, the breakfast is required separately ➕38, you can't order online, and you have to pay a 200 deposit. I have never heard of chain brand hotels charging a deposit now. The price is not cheap either, and the price/performance ratio is poor
Original TextTranslated by Google
Response from Property: Dear guest: I'm really sorry, maybe it didn't meet your expectations. If you need breakfast, you can book a breakfast-included room. Breakfast is not available in selected rooms, so sorry. Regarding deposits, if you browse the policy service page or submit an order, you will be prompted to choose "Show Hold" to check in without a deposit. I'm very sorry that you didn't have a good stay experience!
Guest User
Selected Room
Stayed in يوليو 2023
Business travelers
5 review
2.5/5
Posted on 15 يوليو 2023
I rarely write reviews, but I really want to complain. On the night of check-in, the two people at the front desk looked as if someone owed them money, and they talked as if I was superior. I booked a deluxe single room in Picture 1, 253. (The price in the picture has been reduced from the screenshot later). I booked it because I saw the window. Who knew that the room I checked in was like the selected room in picture 2? I called the room to ask if I was given the wrong one. The front desk told me that the picture was only the one in the room. For reference, it is said that the deluxe room has an extra wardrobe with a door than the selected room, and the room in the picture 1 is more than 300, so I am sure it was given to me correctly! 😀😀😀😀 I have nothing to say. I can only tell the front desk that I can only change to a selected room. After all, I don’t need a wardrobe with a door. Then I went to the front desk to communicate. I also called Ctrip customer service to explain. The reason is that I finally changed to a selected room. It was actually the same as the deluxe room I stayed in for the first time, except that it lacked a wardrobe with a door 😂😂! The tone and expression of the two people at the front desk remained the same twice before and after, and they were still so "bad"! (Later, when I was having dinner with a friend the next day, I mentioned it. It turned out that their company had also cooperated with this hotel, but now it had switched to another hotel because of attitude issues.)
But I have to praise the lady at the front desk who checked out the next morning for her nice smile and attitude! Put people in a good mood for the day!
Original TextTranslated by Google
Response from Property: Dear guests: Hello. I'm very sorry that you didn't have a great stay. We take your feedback very seriously. Strengthen comprehensive training and corresponding measures at the front desk. welcome next time!