Yamashiroonsen, 19−49-1, Kaga City, Ishikawa Prefecture, 922-0298, JapanView Hotel Details
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Yunokuni Tensyo Guest Reviews
4.3/5
Very Good
29 review
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Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(29)
Positive reviews(19)
Reviews with photos/video(4)
Negative reviews(2)
Anonymous User
[Deluxe]Tenjo-No-Kan Standard Japanese Room
Stayed in juill. 2024
Family
2 review
4.7/5
Amazing
Posted on 1 août 2024
You can feel the enthusiasm of the service staff from the moment you arrive at the hotel, and they also introduce the facilities in the hotel very kindly when you are guided to check in.
The room is large and very comfortable to stay in. It is in Japanese style and has a unique flavor when paired with a yukata.
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Suibiankankandoukeyi
Suite, Separate Smoking Areas (Private Open Air Bath)
Stayed in juill. 2024
Family
2 review
5.0/5
Outstanding
Posted on 11 oct. 2024
Everything is good!
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Ami0518
Hakuun No Yakata Standard Room
Stayed in nov. 2023
Travel with friends
58 review
5.0/5
Outstanding
Posted on 11 déc. 2023
The rooms are spacious, the service is great, the meals are great value, and the hot springs are great. There is a shuttle bus at the JR station, which is very convenient. Because the flight to Komatsu was cancelled, we flew to Nagoya instead. We rushed all the way to Kaga Onsen Station, just in time to catch the last shuttle bus. We arrived at the hotel smoothly, soaked in the hot springs, and had a delicious kaiseki meal.
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lisaliu414
Standard, Japanese-Style With Bath
Stayed in sept. 2024
Family
9 review
5.0/5
Outstanding
Posted on 1 oct. 2024
Very good hot spring hotel, service and facilities are in place
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Guest User
Twin Room With Bath
Stayed in mars 2024
Family
4 review
5.0/5
Outstanding
Posted on 26 mars 2024
The service attitude is very good and the environment and facilities are also very clean and tidy.
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Guest User
Japanese-Style Superior Room with Open-Air Bath
Stayed in déc. 2023
Travel with friends
10 review
5.0/5
Outstanding
Posted on 15 fév. 2024
A high-quality hot spring hotel in Japan
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Adventure61916216719
Stayed in avr. 2024
Family
5.0/5
Outstanding
Posted on 3 avr. 2024
It was a really nice inn! Yamagami-san or the room attendant was a young girl who seemed inexperienced, but my child seemed happy, so I thought it was good! The only disappointing thing was that there was hair on the new pillow, and I think they replaced the light bulb in the ceiling light, but they forgot to close it, which was disappointing! As expected, the hot springs were great, with three large baths and a room with an open-air bath, so we went in a total of eight times✨ I think it's a ryokan I'd like to visit again! Yamagami-san's smile was the best thing!
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Response from Property: We would like to express our sincere gratitude for your stay. We also sincerely thank you for taking the time to leave us a wonderful review. We are very happy to read your impressions and that you were satisfied with the service provided by the staff member in charge. We are also very glad that you enjoyed our pride and joy, "One Night, Three Baths, Eighteen Baths (Men and Women at Alternate Times)". We take your valuable opinion seriously and will be very careful to prevent this from happening again in the future. From now on, the room attendants and all the other staff will continue to cherish the warmth of a hot spring inn and strive to provide smiling greetings and courteous service. We look forward to welcoming you again.
Cosmopolitan809764
Stayed in fév. 2024
Family
5.0/5
Outstanding
Posted on 13 fév. 2024
I went with my daughter and her husband, reserving one room for four adults. Looking around, it seemed like most people were visiting with two or three generations. Perhaps because of the earthquake and the upcoming accommodation discount, there were fewer people this time, so we were able to relax. [Bath] If you want to enjoy the hot springs to the fullest, this is the place. There are three large baths, so you will never get bored. All the baths are hot springs, but there are baths with spring water, baths with spring water, and baths with hot spring water drawn in. The baths with water flowing from the source are kettle baths (Goemon baths) and are not very large. I recommend it if you have the time to use it. You have to bring your own towel to the large bath, but even if the ones in the room got wet, you could change them as many times as you like (bath towels are OK too). Lotion, milk, men's basic cosmetics, etc. are available in the large bath and in the room. There were no cotton swabs in the room, but there were in the large bath. It's okay to go empty-handed. [Room] We didn't choose a very expensive plan, but the room was still spacious and sufficient. The quality of the futon, pillows, sofa and cushions was also excellent. The tatami mats were apparently renovated and were beautiful. The TV in the room has an HDMI port, so if you bring a Fire stick or something, you can enjoy streaming videos in your room. [In-house services] There are many services that guests can enjoy, such as snacks and free drinks. In addition, the hotel smelled good everywhere, and the air was always clean, making you want to take a deep breath. [Meals] Although the dinner and breakfast were only a little at a time, they were all delicious and filling. Attention was paid to the seasonal and local colors, and the freshness of the ingredients was outstanding. The hospitality of the waitresses was also perfect. I felt that they were veterans who had been working there for a long time. In the summer, you can enjoy the pool with a large water slide. There is a hot spring resort-like inn nearby, and it is also fun to go there when the pool is not open. It was a fun and extraordinary inn, and if my budget allowed, I would like to stay there for two nights. I was satisfied with everything.
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Response from Property: We would like to express our sincere gratitude for choosing us as one of the many facilities available. We also sincerely thank you for taking the time to leave us a nice review. As you have said, our hotel is very popular with families of two and three generations. During your stay, we are pleased that you enjoyed our pride and joy, "One Night, Three Baths, Eighteen Yumeguri (men and women alternate time slots)" and that you found your room comfortable. We are also pleased that you enjoyed our "hospitality service" and that you enjoyed the delicious food. In addition, during the summer season, we also have a 150m water slide and pool that is popular with families. In the future, the room attendants and all of our staff will continue to cherish the warmth of a hot spring inn and strive to provide smiling greetings and courteous service. We look forward to welcoming you again.
原馬 淳
Stayed in janv. 2024
Business travelers
5.0/5
Outstanding
Posted on 27 janv. 2024
The landlady always greets guests at the entrance, even in the cold. During the hot spring* making experience, I watched as she went outside through the entrance, noting how hard it must be in the cold, and then as she returned to the inn, she suddenly came over to me and said, "We have some geta that are bigger," and brought them over herself. I was impressed by her broad perspective, and how by not asking an employee to bring them for her, but bringing them herself and showing them to the staff, I think she is subtly educating them, which I learned a lot from. Thank you very much.
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Response from Property: We would like to express our sincere gratitude for your continued patronage. We also thank you for taking the time to leave us your kind review. We read your comments and are pleased that you were satisfied with the service at the front desk. We will take your words as encouragement and continue to cherish the warmth of a hot spring inn, with all of our staff, including the room attendants, striving to provide friendly and courteous service with a smile and greetings. We look forward to welcoming you again.
yoshinaga h
Stayed in janv. 2024
Family
5.0/5
Outstanding
Posted on 4 janv. 2024
The reception, the souvenir shop, the driver, the maid, and all the employees were extremely polite and customer service, and even during the earthquake on New Year's Day, they helped us in various ways at the hotel. The building was shaken violently, but there was no major damage. The rice is also very satisfying.
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Response from Property: We would like to express our sincere gratitude for choosing to stay at our inn from among the many facilities available. We also sincerely thank you for taking the time to leave us a review. After reading your comments, we are pleased that you were satisfied with your stay, despite the worry and inconvenience caused by the earthquake on the day. We are also pleased that you were satisfied with the service provided by our staff, including the person in charge, and that you enjoyed the food. In the future, all of our staff will continue to cherish the warmth of a hot spring inn and strive to provide friendly, courteous service with a smile and greetings. We look forward to welcoming you again.
kiyokoh631
Stayed in janv. 2024
Family
5.0/5
Outstanding
Posted on 4 janv. 2024
I was very satisfied with the hospitality, food, and facilities.The employees were all very pleasant, and the driver of the shuttle bus was also very polite. I stayed for two nights from January 1st, and the meal was extremely luxurious. Unfortunately, I'm a little far away due to the Noto earthquake. Although I still felt scared due to the large shaking, I was interested to see that my meal was not delayed and the response was calm.
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Response from Property: We would like to express our sincere gratitude for choosing to stay at our inn from among the many facilities available. We also sincerely thank you for taking the time to leave us a review. After reading your comments, we are pleased to hear that you were "very satisfied with the hospitality, food, and facilities" despite the worry and inconvenience caused by the earthquake on the day. We are also very happy that you were satisfied with the customer service. In the future, all of our staff will continue to cherish the warmth of a hot spring inn and strive to provide friendly, courteous service with a smile and greetings. We look forward to welcoming you again.
Guest User
Stayed in sept. 2023
Other
2.0/5
Posted on 25 sept. 2023
The room attendants were very kind and polite and I was very satisfied! However, when I was leaving with my family, I heard a woman's voice in the next room, and although I couldn't make out much of it, I heard something that sounded like she was complaining about work or saying something bad about someone. I felt like I was going on a trip and it was fun, but at the end I felt uncomfortable. That's the only regret.Other than that, the food was delicious and the service was excellent, so I was very satisfied! I would like to go again someday. Thank you!(´▽`)
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Guest User
Stayed in août 2023
Solo travelers
5.0/5
Outstanding
Posted on 26 août 2023
We stayed at this hotel with the summer vacation only plan. The room was reserved as a single room when we made the reservation, but they had some room and prepared a twin room for the same price. There are shops on the first floor, a general shop next to the front desk, and two other shops with a wide selection of souvenirs. The hot spring* making experience is very fun, and you can enjoy freshly steamed hot spring buns from 4pm in limited quantities. There are three large baths on the first and third floors, and they are switched between men and women. At Kutani no Yu, the men's bath is from check-in until 1am, and the women's bath is from 5am to 9:30am the next morning. At Yugen no Yudokoro on the third floor, the women's bath is from check-in until 1am, and the men's bath is from 5am to 9:30am the next morning. At Takimi no Yuya, the women's bath is from check-in until 1am, and the men's bath is from 5am to 9:30am the next morning. In this way, both men and women can enjoy all the baths. There are many open-air baths and large baths, and if you combine the three baths, you can visit 18 baths. I enjoyed all 18 baths 😊 There is also a sauna. With a plan that included a small breakfast, I was able to enjoy toast and a drink at the cafe on the first floor. The toast was thick, fluffy, soft and very delicious. The staff in the hotel were also very friendly. Next time, I would like to stay with my family, with dinner and breakfast included, and try Tensho's proud cuisine.
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Guest User
Stayed in avr. 2023
Other
4.0/5
Very Good
Posted on 23 avr. 2023
On the day, there were more than 400 guests staying and a nationwide travel support, so it took a while to check in. However, the front desk staff was very friendly and showed us to our room politely. The room was a large Japanese-style room with a twin bed, which was nice. There were two TVs, which was convenient. There are three types of hot springs, and the outdoor Goemon bath is 100% natural spring water. I went there after checking in, but it was crowded as expected, so I went again after 11:00 and was able to relax. In the lobby, there are drinks, hot springs*, small sweets, potatoes, and other services, as well as chairs and tables for relaxing. I chose the meal upgrade (Tenshozen) plan for the meal and was very satisfied. It was very delicious.
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Response from Property: We would like to express our sincere gratitude for choosing to stay at our inn from among the many facilities available. We also sincerely thank you for taking the time to leave us a review. We had many guests stay with us that day, and we are pleased that you enjoyed your stay in the guest room. We are also pleased that you enjoyed our pride and joy, "One Night, Three Baths, Eighteen Baths (men and women alternate time slots)" and our "hospitality service". In the future, all of our staff will continue to cherish the warmth of a hot spring inn and strive to provide friendly, courteous service with a smile and greetings. We look forward to welcoming you again.
Guest User
Stayed in avr. 2023
Other
4.0/5
Very Good
Posted on 10 avr. 2023
I enjoyed taking a bath. Personally, I especially liked the bath on the third floor. There was also a free massage chair in front of the bathroom on the 3rd floor, which I was grateful to use. It was a standard room, but it was kept clean. The drinks, hot springs*, petit sweets, potatoes, and other services in the lobby were more relaxing than I expected, partly because there were comfortable chairs and tables in the lobby. I didn't put much emphasis on that, but surprisingly, I thought that without those services, my level of satisfaction might have gone down a notch. There were tabi socks in the amenity goods. I liked the nickname of setta for indoor use. The sticker provided so that you don't lose track of the setta you took off at the bathhouse was also convenient. For cooking (Tenshozen), a private room was prepared for my family, so I could do it very slowly without having to eat in the room. Because I chose a standard room, the price was quite reasonable and I thought it was worth it.
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Response from Property: Thank you very much for staying with your family this time. We would also like to thank you for taking the time to leave us a review. We are very honored to read your comments and that we were able to meet your expectations. We are glad that you enjoyed the Yugen-no-Yudono (3rd floor) as well as the hotel's signature 1-night trip to 18 Yumeguri (men's and women's time slots). We are also happy to hear that you enjoyed our hospitality services, such as the experience of making your own hot spring eggs, and that you enjoyed our specially selected dishes. In the future, all of our staff, including the room attendants, will continue to value the warmth of a hot spring inn, and aim to greet you with a smile and provide kind and courteous service. We look forward to seeing you again.