HOTEL MYSTAYS Kagoshima Tenmonkan Annex Reviews
HOTEL MYSTAYS Kagoshima Tenmonkan Annex
1-20 Gofukumachi, Kagoshima City, Kagoshima Prefecture, 892-0826, JapanView Hotel Details
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HOTEL MYSTAYS Kagoshima Tenmonkan Annex Guest Reviews
4.1/5
Very Good
80 review
Verified reviewsLocation4.3
Amenities3.8
Service4.3
Cleanliness3.8
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All reviews(80)
Positive reviews(71)
Reviews with photos/video(13)
Awesome rooms(16)
Great location(16)
Awesome stay(10)
Great service(7)
Convenient location(7)
Great value for money(6)
Beds were average(4)
Negative reviews(9)
Guest User
Superior Semi Double-Non-Smoking
Stayed in Apr 2024
Couples
1 review
Great
Posted on May 27, 2024
Super convenience!
Close to center street and easy to walk to airport bus stop
Response from Property: Thank you very much for using HOTEL MYSTAYS Kagoshima Tenmonkan Annex.We are glad to hear that you were satisfied with your stay.We hope that we can make your travel memories even better.Hotel Mystays Kagoshima Tenmonkan Annex front
Guest User
Standard Semi Double Room- No-Smoking
Stayed in Mar 2024
Couples
1 review
Posted on Mar 22, 2024
it was very beautifull
Response from Property: Thank you very much for using HOTEL MYSTAYS Kagoshima Tenmonkan Annex.We are also very happy to hear that you were satisfied with your stay.We hope that you will visit us again when you are in the area.Hotel MyStays Kagoshima Tenmonkan Annex Front
Babu ram sha kanu
Superior Semi Double Room
Stayed in Jun 2022
Business travelers
2 review
Great
Posted on Jun 15, 2022
Convience for all purpose traveller can enjoy
Response from Property: Thank you for staying at HOTEL MYSTAYS KAGOSHIMA TENMONKAN ANNEX. We appreciate you taking the time to write to us.We are so glad to hear that you had a comfortable stay at our hotel. We hope we can serve you again at our hotel in the near future.HOTEL MYSTAYS KAGOSHIMA TENMONKAN ANNEX
Guest User
Superior Semi Double Room
Stayed in Feb 2023
Couples
1 review
Outstanding
Posted on Feb 11, 2023
Good service
Response from Property: Thank you for staying at HOTEL MYSTAYS Kagoshima Tenmonkan Annex. We appreciate you taking the time to write to us.We are glad to hear that you enjoyed a comfortable stay at our hotel.Our staff hopes that you choose to stay with us again in the future.HOTEL MYSTAYS Kagoshima Tenmonkan Annex FrontDesk
Dianka
Standard Double Room
Stayed in May 2022
Solo travelers
6 review
Posted on Jul 1, 2022
I don’t think good
Response from Property: Thank you for staying at HOTEL MYSTAYS KAGOSHIMA TENMONKAN ANNEX. We appreciate you spending your time to write to us.Every staff member at our hotel will be working hard to improve the level of our service and try to meet the expectation of our guests.We appreciate taking the time to write to us. We sincerely hope to welcome you again at our hotel.HOTEL MYSTAYS KAGOSHIMA TENMONKAN ANNEX
Nguyen Thi Kim Oanh
Superior Semi Double Room
Stayed in Dec 2021
Couples
2 review
Outstanding
Posted on Jan 4, 2022
good hotel
Response from Property: Thank you for staying at Hotel Mystays Kagoshima-tenmonkan Annex. We are so pleased to hear that you had a good time at our hotel. If you have chance to come Tenmonkan, please consider staying at our hotel again. Thank you so much for spending time to write a review for us.Hotel Mystays Kagoshima-tenmonkan Annex Receptionist
Anonymous User
Standard Twin Room
Stayed in Jun 2024
Family
10 review
Great
Posted on Jun 15, 2024
Good value for money and worth staying again. The staff has good service attitude and is polite.
The hotel's location is close to Tianwentong, with many shopping malls, restaurants and convenience stores nearby.
The room is small and daily necessities are complete
Original TextTranslated by Google
Response from Property: 非常感謝您使用HOTEL MYSTAYS 鹿兒島天文館2號樓。我們酒店位於市中心附近，因此其便利性受到了眾多顧客的好評。我們全體員工期待您的下次光臨。MYSTAYS 鹿兒島天文館酒店 2 號樓前
elaine
Semi Double-Smoking
Stayed in May 2024
Couples
3 review
Outstanding
Posted on May 15, 2024
I have stayed in this chain hotel several times compared to other places. The only drawback is that there is no coffee. This hotel is conveniently located. The parking lot is separated from the hotel. It seems to cost about 800 yen a night. You can enter and exit multiple times. The only thing is that you are not allowed to bring your car after 23:00. Because there are no staff.
Original TextTranslated by Google
Response from Property: 非常感謝您使用HOTEL MYSTAYS 鹿兒島天文館2號樓。我們也很高興聽到您對住宿感到滿意。關於咖啡，我們會考慮您的寶貴意見。我們希望您在該地區時再次光臨我們。MYSTAYS 鹿兒島天文館酒店 2 號樓前
チカオ
Standard Double Room Smoking
Stayed in May 2024
Solo travelers
17 review
Very Good
Posted on May 7, 2024
This time I booked a double room.
The only downside was that I could hear the noise of the machines, probably because it was on the side of the multi-storey car park. 😮💨
The location was close to the downtown area, and it was good that it was within walking distance. 😄
The room felt a little small, but since I was traveling alone it wasn't that inconvenient.
However, the bed was a little hard and not very comfortable. 🫤
Original TextTranslated by Google
Response from Property: この度はホテルマイステイズ鹿児島天文館2番館をご利用賜りましてまことにありがとうございます。マットレスに関してましては、ホテル独自の物を使用している為全室同じものを使用しております。立体駐車場の機械音に関しましては、ご不便をおかけし申し訳ございませんでした。お部屋のタイプによっては構造上どうしても駐車場側のなってしまうお部屋もございます。ただ、当日の空室状況によってはお部屋の変更もご対応致しますので、お気軽にフロントへご相談ください。お忙しい中ご感想を賜りまして誠にありがとうございました。ホテルマイステイズ鹿児島天文館2番館 フロント
Guest User
Standard Twin Room
Stayed in Mar 2024
Solo travelers
2 review
Very Good
Posted on Apr 2, 2024
The location was great! The room was spacious! However, I could hear the people in the hallway!
Original TextTranslated by Google
Response from Property: この度はホテルマイステイズ鹿児島天文館2番館をご利用賜りましてまことにありがとうございます。また、ご多用の中、ご感想をお寄せいただき、重ねて御礼申し上げます。壁や扉に関しまして、外部からの音が響いてしまい、ご滞在中にご不便をお掛けいたしました。防音対策につきましては、建物全体のことでございますので、一朝一夕での改善が難しい状況ではございますが、お客様のご意見を参考にさせていただきまして、より良いホテルづくりに精進して参ります。鹿児島にお越しの際はまたお越しいただけますと幸いです。ホテルマイステイズ鹿児島天文館2番館 フロント
Guest User
Superior Semi Double-Non-Smoking
Stayed in Mar 2024
Solo travelers
4 review
Posted on Mar 17, 2024
The water pipe in the bathroom leaked, making a dripping sound all night long. There was an up and down water pipe at the door. When someone used water at night, there would be a particularly loud noise, which affected rest. No solution was given after communicating with the hotel.
Original TextTranslated by Google
Response from Property: 非常感謝您使用HOTEL MYSTAYS 鹿兒島天文館2號樓。對於因設施問題給您帶來的任何不便，我們深表歉意。在今後的運營中，我們將努力解決客户提出的疑慮。另外，如果您在住宿期間有任何需要，請隨時告訴我們。如果您在該地區，請再次訪問我們。MYSTAYS 鹿兒島天文館酒店 2 號樓前
MIZ＊
Semi Double-Non-Smoking
Stayed in Aug 2023
Solo travelers
5 review
Great
Posted on Sep 1, 2023
I use it frequently! The rooms are always clean and comfortable. This time, the toilet paper was not folded into a triangular shape, the no-smoking sign had fallen over, and the air conditioner remote control was not in the remote control position, so I feel like the final check may have been insufficient. Overall I'm satisfied.
Original TextTranslated by Google
Response from Property: Thank you for using HOTEL MYSTAYS Kagoshima Tenmonkan 2nd Building.
However, we sincerely apologize for the inconvenience caused regarding the cleaning.
Regarding cleaning, we have been taking great care on a daily basis, but we are sorry for the inconvenience.
We take your comments seriously and will review and improve our operations.
We hope that you will consider using our service again next time.
Last but not least, thank you very much for taking the time out of your busy schedule to give us your feedback.
HOTEL MYSTAYS Kagoshima Tenmonkan 2nd Building Front
sS
Standard Semi Double Room- No-Smoking
Stayed in Aug 2023
Business travelers
5 review
Outstanding
Posted on Aug 15, 2023
The price was cheap and the access was good. thank you very much. I would like to stay here again when I visit Kagoshima.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at HOTEL MYSTAYS Kagoshima Tenmonkan 2nd Building.
As our customers have said, our hotel is located in the downtown area of Kagoshima City, and has been well received by many customers who use it for sightseeing, shopping, and business.
We also have maps of the area around the hotel available at the front desk, so please feel free to contact us if you need them.
It is within walking distance from the Tenmonkan tram stop, making it easy to access from Chuo Station.
If you come to this area again, please use our hotel.
All of our staff are looking forward to your next visit.
Hotel MyStays Kagoshima Tenmonkan 2nd Building Front
myou
Standard Double Room Non Smoking
Stayed in Feb 2024
Couples
2 review
Posted on Feb 8, 2024
I was looking for a hotel with a parking lot and made a reservation.
Check-in was smooth and it's located in the downtown area, so you won't have any trouble getting dinner.
The room was also clean.
I will use it again.
Original TextTranslated by Google
Response from Property: この度はホテルマイステイズ鹿児島天文館2番館にご宿泊いただき、誠にありがとうございます。ロケーションは多くのお客様からご評価いただいており、お客様にもご満足いただけたようで何よりでございます。また近くにお越しの際は、ぜひ当館をご利用下さいませ。お客様のご健康とご多幸をお祈りいたします。ホテルマイステイズ鹿児島天文館2番館 フロント
旅行專家
Superior Semi Double-Non-Smoking
Stayed in Jul 2023
Family
28 review
Posted on Jul 13, 2023
The hotel is located in the city center, so you can walk around the street as soon as you get there. And there is a parking lot downstairs, which is ¥800/day, which is very convenient.
There are stains on the bathroom entrance, and one of them has a feces drain.
Original TextTranslated by Google
Response from Property: Thank you for staying at HOTEL MYSTAYS Kagoshima Tenmonkan 2.
Poor cleanliness is very embarrassing for hotel operators.
We will report this to the competent authorities and will take it seriously and work hard to improve.
We are sorry that we have disappointed you despite your expectations. We will continue to welcome you with comfortable services and facilities from the perspective of customers.
Based on the opinions received this time, we will continue to work hard to improve our services.
I would be grateful if you can use it again. All staff look forward to your visit.
HOTEL MYSTAYS Kagoshima Tenmonkan 2nd floor reception