OMO5 Kanazawa Katamachi by Hoshino Resorts Reviews

cozy!!!!!!!!!!!!!!!!

The hotel staff's language skills need to be improved and they are afraid of communicating with foreigners. The hotel itself is well designed and the price is friendly. There are many department stores nearby, but they all close early. However, it is convenient to walk to the lively Katamachi and eat at Akadama Honten. It is more convenient to stay near the station for shopping trips, but it is a good stopover for cultural trips to Kenrokuen, tea houses, and castles.

Bad reviews, the big earthquake in Kanazawa, even if you check out, you can't even change your schedule, and you have to risk your life if you can't travel, I decided to give up! I'm so angry!

Correspondence is wonderful. The spirit of hospitality of each and every staff member was reflected in their facial expressions. If I go to Kanazawa again next time, I will definitely use it.

The location is great!

My sister and I spent 2 nights at this hotel. From Kanazawa Station, we took a taxi to the hotel (about 1500 yen). The downside to the hotel is that it's located in a street that is not accessible by car (I believe there are certain times of the day cars may drive through, but likely during off-hours from what we could tell), so we had to be dropped off at the curb and walk a short distance to the hotel. Check-in was via smart tablet (with assistance from staff) and there are storage lockers off to the side to store your bags until your room is ready. Staff were friendly and spoke a mix of okay to very good English. Across from the elevators you can find self-service water and laundry facilities. Next to the elevator, you can help yourself to amenities that are free (pencil, toothbrushes, wash cloths, etc.) or borrow for a fee (PJs). I particularly like that when you scan your key in the elevator, your floor is automatically selected! We stayed in a Superior Room, which felt smaller in comparison to standard US hotel rooms, but still had room for both of us to have our suitcases out without feeling like we're tripping over it. The room felt light and airy with great shower pressure and the beds (on raised futon platform) that were very comfortable. Overall, no complaints with the room. The hotel offered several activities (free and paid). We signed up for the free "Aji Walk" which is a walking tour around the vicinity of the hotel through little alleyways, restaurant recommendations and even a stop at a place in the Nagamachi district to sample some tea and sweets. Our guide spoke good English, but they also provide maps and notecards in English which was helpful. I really enjoyed this walk and highly recommend it! The hotel is in a great location in being walking distance to many sightseeing spots, such as the Nagamachi district, museums, the castle and adjacent garden. There are also several department stores and restaurants nearby. We even walked to Omicho Market and Higashiyama area and later caught the loop bus back (Katamachi exit), where the bus stop is across the street from the hotel. I have previously stayed in their Hoshinoya resorts (Fuji, Karuizawa, Nikko, Tokyo) and excited to stay in this OMO resort. In comparison to the Hoshinoya brand, the OMO brand is more modern and urban, targeting more budget friendly travelers that are on the go, yet still keeping with the Hoshino feel. The only reason why I rated my experience as 4 instead of 5 star is access to the hotel. In preparation for check-out, the staff (to the best of our understanding) informed us that they could not arrange for a taxi to pick us up because there was no direct access to the hotel. The only option we had was to take a bus or wait by a taxi stand that is located in front of the Starbucks a few minutes walk north of the hotel (next to Kanazawa Tokyu Hotel). We were leaving during the morning rush hour and noticed the bus lines were super crowded, so we dec

I stayed here for four nights as a solo traveler, and find the location to be a mix-bag; on one hand, it is very close to sights like the castle, garden, and the museum, but on the other hand, there is no way you can walk here from the main train station, and you either have to take a bus with your luggage (and if you take the buses, and they take cash only), or a cab. I did send my luggage over from my previous hotel so I only had to come with a small bag and taking public transportation was not a problem for me, but I have seen other travelers causes quite a lot of disturbances for locals with their bags on board during rush hours. The overall decor of the hotel was modern and soothing. The check-in process was speedy and efficient, and because this hotel is still mainly geared towards locals, English proficiency of staff is not that high. The room was very spacious, I stayed in the entry-level category with a double bed, and you are required to take off your shoes right after the door (they have to highlight that on the floor), which may be very confusing for Westerners. The bed is a futon, and it actually felt way more comfortable than a proper mattress. Pillows were firm and fluffy, and the duvet was extremely comfortable yet not overly stuffy. The window had a daylight shade that you cannot retract and behind it lies a blackout shade that you can draw down. There is both a USB and Japanese power outlet on the bed top. The wash basin and vanity area is just directly in the walkway once you open the main door, and next to it lies the separated shower with bathtub booth, and besides, it is a separated toilet with bidet. A small hanging door-less closet area is also next to the door, and there are also two towel hooks outside the bathroom. In between the shower and bedding area is a very nice dining table console with very comfortable counter seats. You can also easily work on this table (they are electrical outlets on the side of the table). There was also an app purifier and humidifier in the room, and the refrigerator was emptied out so you can stock it with your own items from the nearby convenience store just downstairs. You can get purified water from level one in the room, where the smart laundry system is also located, but there was also assigned to say that water in the room is also filtered and safe for consumption. Do know that they don’t do housekeeping services daily - they’ve never come into my room during my entire stay (which was weird because at the OMO in Kyoto, I was given a paper stating that housekeeping will be done every third day of a stay when I check in). On the third day I just put my trash bin and the basket of dirty towels outside the room when I left to signal that I need new ones and they replace what I left outside with fresh towels when I came back. As much as I really like the decor and vibes of this hotel and the comfort level, I don’t think I’ll ever stay here if I’m back in the city as my friend

Had a great experience at this hotel! The room was beautiful and spacious and the staff were very friendly. The room was also incredibly clean.

I usually don't like to write very negative reviews but here it is impossible to avoid. Under the cover of Hoshino hotels, they created a brand which is supposedly stylish but is in fact a concept that is not good at all. Rooms are poorly designed, not enough lights and sitting aera, no easy access to the bedsame for electric outlets etc. The worst is the location which you can't reach with a car but they don't tell you this in advance and going to the parking is a nightmare which the hotel didn't informed us in advance and cause us a time and money loss. So not recommended at all even if at first sight it looks nice. If you are over 50 it's a no go.

The hotel is in the centre of Kanazawa. easy for restaurants and the main tourist attractions. Rooms very clean and a nice size. Only slight negative the breakfast was not as good as we have experienced in japan.

Very friendly staff. Clean, modern, trendy facilities. Delicious breakfast.

Hmm.. rooms nice and clean, facility is new. But location not so great… one of the worst experience I’ve had at a Hoshino facility. Staff under average compared to other Hoshino accommodations.. We stayed for two nights (Sat - Mon). At 3am on Sunday, cars and/or motorcycles were circulating nearby streets making loud noises. Room had no soundproofing and we were able to hear everything loud and clear. Construction was underway in front of the hotel as well, started early morning. Lacked sleep. Not the hotels fault, but something they need to consider and upgrade if the hotel is going to stay in this location. Facility and location is not family friendly. Located in an adult entertainment city. Breakfast had no vegan and gluten free option. 5 out of 6 options included cheese and 1 was 100% gluten. I didn’t mind, but definitely not international standard.

Stayed here for 8 nights as we used Kanazawa as the base to travel to different areas. This hotel just opened 6 months ago so everything is very new. It is very central - 25 min walk or 15 min bus from Kanazawa Station or taxi around 1100 yen; right by Korinbo shopping area with lots of restaurants. It’s 8 minute walk to 21st century museum, Kanazawa castle and Kenrokurn Garden. I had a twin room and it’s very spacious. There is a full tub and shower and a separate toilet area. Highly recommended

Very clean