Guest User
June 8, 2024
Worst hotel ever. We stayed in this hotel on 04/06/24, we were given 2 rooms for a family of 4 adults & 3 children on 2nd floor. We had a terrible experience in this hotel. 1) Wifi not working 2) Washrooms had a very bad smell. 3) They dont provide soaps, etc without asking 4) TV doesnot work, no recharge 5) Lots of electricals faults- Door bell not working & All lights goes off itself after some time. 6) Bed linens were very dirty 7) Door locks were broken 8) Most dangerous is the lift, which can stop anytime in between and only carries 1 person at a time. 9) We were given rooms with breakfast for 4 Adults & 3 Children, but later they refused, so not at all reliable. Any unlucky person staying here must take it in writing from them before check-in. 10) The hotel staff puts off the AC from mains, to save electricity, so that the customer doesnot uses it & refuses to provide AC. 11) Worst part is the Misbehaving staff especially Mr. Sandeep & Mr. Pankaj at the reception and Deepak Gaur (Worst), a sales person, who claims himself to be the owner of this hotel. They behave like goons, come to the room for fight, when you complaint. We felt like we are not on holiday, but to get the hotel repaired, cleaned and fight. Not at all safe to stay. This all happens because they are not afraid of the complaints, since there is no owner to listen and they only believe their staff.