Guest User
November 26, 2024
The hotel has a great location, and the staff’s behavior was polite and helpful, which we appreciated. However, the room conditions were not up to the mark. The washroom had an unpleasant odor, which persisted throughout our stay. The bed appeared to have insects, and unfortunately, my daughter developed an infection on her neck, which we noticed in the morning. Proper hygiene and maintenance of the rooms are critical and should be improved urgently. While the location and staff were the redeeming factors, i hope the management takes this feedback seriously to enhance the guest experience in the future.